I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more
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still waiting over a month for results
I mailed my first swab and it got lost, they sent a second swab kit. I shipped it back next day and It was recieved within a few days and I have now been waiting over a month for the results that are supposed to take 5-7 days. Customer support is an AI chat bot, kind of feels like a scam at this point.
Follow up to address their comment, I have not received any emails, calls or messages in their app. I have tried to reach out through their customer support but they just keep telling me to "hold tight".

Reply from AlterMe
Great experience
Great experience. I knew and know nothing about macros and AlterMe did it all for me. Easy to open the app and see your sleep score, what you activity should be and what to eat.
AlterMe Altered Me
AlterMe has done just that… altered me!!!! I am down 50 lbs and couldn’t be happier. I felt so beautiful on my wedding day thanks to this amazing transformation. I recommend to anyone who had tried everything and is finally looking for something that works!!!!!
Good but need more real time notifications
I have been using mine for over a year now and I have appreciated the updates and new parts that have been added to make it more worthwhile. One thing I would like to see is being notified on my phone when stress is elevated vs. having to open the app and see. Better real time notifications. Lastly, I would love to know my sleep debt.
I took a chance on AlterMe when they…
I took a chance on AlterMe when they were new and not much was on the app and I thought it was outrageously expensive. But thought it would be cool to see how DNA played in my nutrition and it ended up being worth it. They sent me an entire starting kit with all the things (yoga mat, blocks, and bands) to workout with (my roommates dog chewed my yoga mat and ruined it though 😭) but great quality. The workouts are great. I love being able to scan my food and get a fairly accurate macro and calorie count without having to manually input everything or having to calculate everything. The sleep tracking accuracy has always been great. My only complaint would be my ring barely holds a charge now but I am very active and it’s taken a beating. But other than that I’ve been totally satisfied. I actually need to start using it more now that there are way more features on there.
It's definitely worth the money
I have had the ring for a little over a year. Great customer service and lots of workout options and recipes. Ring has a good battery life. App is easy to use. I like that you dont have to pay a monthly subscription if you get the deluxe package and pay up front. I like all the different types of recovery available - breath work, meditation, yoga, active and seated stretch. They are always adding new options.
Great tool for monitoring sleep!!
This has been a great tool for tracking my sleep and daily activity. What sets it apart for me, aside from the DNA panel which identifies the most ideal workout type for my body chemistry, is the accuracy with sleep tracking. This has helped me identify patterns that indicate a potential sleep disorder and am receiving testing on soon. This would account for several daytime symptoms I experience! Glad I invested in this!
I’ve been using the app for over a year…
I’ve been using the app for over a year and it’s very convenient to track everything in one place. I like the different exercise options so you can fit workouts into your everyday life.
I love how the app has it all
I love how the app has it all! Sleep, fitness, calorie counting all in one place. It feels cohesive and works for all parts of my fitness journey. It’s personalize towards my goals and takes all my factors into account. I love all the updates and new sessions they add. The customer service team is responsive and helpful! Would highly recommend.
I have liked the entire experience
I have liked the entire experience. I love getting a report on what my body responds to best. I really love being able to track everything on the app. And it’s not a monthly fee forever, once the program is paid for it’s yours! They are constantly adding to the app and adding different workouts.
Alter has been a great addition to my…
Alter has been a great addition to my routine. Initially I wanted to lose weight just doing body exercises but I was not consistent enough. Now that I’ve found a nutritional diet that fits, I can apply that discipline to Alter. It lets me know how much I’m going to be doing today. I can easily track my food as I’m counting everything. The band and app can get a bit finicky but what exercise app/technology doesn’t? All in all I highly recommend it for those who want a more personal experience.
I love the way the app tracks your…
I love the way the app tracks your workouts. I like the workouts but wish they had more geared toward seniors and those with joint issues. I do find it motivates me to keep trying! I’ve been using it for about 18 months, and like that I can use the app on my phone so I can use it when I’m not at home with my mirror
Down 18 pounds and it's actually…
Down 18 pounds and it's actually staying off this time.
Overall I enjoy the Alterme system.
Overall I enjoy the AlterMe system and workouts. The breathing exercises are also really great.
I have been using AlterMe for almost two years now. At the time that I joined the options were the wrist tracker and the smart mirror. While I enjoy workouts on the smart mirror, it is large, expensive, and can be glitchy (stopping and resetting during workouts). In hindsight I would probably skip it.
The tracker has also given me some problems - I am on my third tracker - two wrist trackers and a ring. The first wrist tracker had problems connecting to the app, I switched to the ring but after about 9 months the battery life was toast, so I switched back to the wrist tracker. Eventually it stopped tracking entirely and had to be hard reset a few times, so they sent another wrist tracker which is currently working well. The customer service has been very good, but the devices themselves have not. They also undercount steps and distance compared to my Garmin watch.
The biggest disappointment is that some of the features advertised when I joined - in fact the ones that made me choose AlterMe - were discontinued shortly after I joined with no warning. The nutrition and coaching were two of the main reasons I joined, but they are no longer offered.
All in all it is a decent system, but probably not worth the price.
Love the ring, Question the data, Regret the mirror
I've been an AlterMe user since the summer of 2025. When I first discovered the program, I was genuinely excited to get my DNA results and use those insights to support my health and fitness journey.
I signed up for the package that included the ring and mirror, and I haven't taken the ring off since! I'll give credit where it's due: the tracking technology has noticeably improved over the last six months. Early on, I frequently noticed discrepancies between the ring's heart rate readings and another monitor I used to cross-check the data. Thankfully, the readings have become much more consistent and reliable.
As for the app, I love the sleep tracking and streak features. However, I'm not confident in the AI meal tracker that estimates calories and macros from food photos. I also question some of the nutritional targets it sets, especially when they fall below my BMR. I think integrating with MyFitnessPal would be a HUGE improvement and solve a lot of those concerns.
Now, the mirror... unfortunately, I've never been able to install it because I simply don't have the space. I'd genuinely love to try it, but having completely paid off something I've never used is PAIN. I really wish there were an option to return or resell it.
Overall, I think AlterMe has a lot of potential, and I've definitely seen improvements. I'd be more comfortable giving it a higher rating if the nutrition tracking and targets were more reliable. For now, it's a mixed experience with some features I genuinely love and others that still need work.
2 yrs and still using it
I have had my AlterMe for almost 2 years now and still love it just as much as when I first got it. The app is pretty easy to use and understand, and the programs/workouts are easy to follow. I like having the ring that I can easily wear every day with most outfits. The results are just as accurate as my watch.
My only complaint is that the ring is a bit bulky, and I would like to be able to change up the color/style.
Overall I am still happy with it 2 years later.
Started with the wrist sensor and then…
Started with the wrist sensor and then switched to ring. I live being able to see my sleep score and analysis. Then based on sleep score recommended workouts are given. I use some of the workouts on this app and on other apps. Anytime i have had minor issues with the sensor or chargers the customer service was excellent. Very helpful and friendly. Recommend to family and friends.
I love my AlterMe ring
Yes, it is more expensive and if you don’t pay it off during the zero percent interest time period, the percentage rate is very high but i love all the features that come with this ring. It eliminates the need for any other apps. Track your sleep, workouts, food, heart rate, and mood. The built in workouts are getting better and have a lot of options. The customer service has improved 100% since i bought the ring. I really have been happy with my purchase.
I started on Alterme a little over a…
I started on Alterme a little over a year ago, when i started ro experience menopause symptoms, and had gained 30lbs. Despite all my efforts, eating clean, going to the gym, plus cardio, monitoring sleep the scale was not budging. With Alterme, I am now back to my normal weight.
Total support
Came with the mirror, bands, roller, yoga mat, and blocks. The ring is good use it to trwck my rhr and other stats the food part is great loosely put in what i ate and it processes it.
The dna part helped me figure out what works for me.
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