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Rated 1 out of 5 stars

I WROTE A NEGATIVE REVIEW AND RECEIVED A CENSORSHIP MESSAGE TELLING MJE I CAN ALTER IT I TAUGHT AT ST JOHN S LAW SCHOOL PROFESSIONAL PLAYWRIGHT DIRECTOR DESIGNER MASTER ACTING COACH OF... See more

Rated 2 out of 5 stars

Beware if buying ex-US. Bought a sleeping bag and pillow for about US$350. Free shipping in the US but no problem when asked for a $43 shipping charge to Canada. It was fully disclosed and happy to pa... See more

Company replied

Rated 1 out of 5 stars

Placed an order, got a confirmation email stating that the order was received. However, there was no other correspondence, e.g. processing confirmation, shipping, etc. The order tracking system didn... See more

Rated 5 out of 5 stars

Amazingly Helpful and Professional! We booked a repositioning cruise across the Atlantic in 2019 (date not available in the menu for Trustpilot) but the day we were to fly to Miami all US 737's were g... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Get free shipping on oakley sunglasses, north face backpacks and more. We stock running shoes, camping equipment and gear from only the best brands.


Contact info

2.1

Poor

TrustScore 2 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

When I consulted a question

When I consulted a question, the customer service was indifferent, slow to respond and perfunctory, and finally read the message without replying. I paid for it, with this kind of service attitude, it's better to close the store as soon as possible!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Unbelievably bad

I have been bounced around for two day without receiving help. The phones don’t work, even ai customer service cut you off

7 December 2024
Unprompted review
Rated 1 out of 5 stars

I WROTE A NEGATIVE REVIEW AND RECEIVED…

I WROTE A NEGATIVE REVIEW AND RECEIVED A CENSORSHIP MESSAGE TELLING MJE I CAN ALTER IT

I TAUGHT AT ST JOHN S LAW SCHOOL

PROFESSIONAL PLAYWRIGHT DIRECTOR DESIGNER MASTER ACTING COACH
OFFER ME A TRINKET GIVE ME ANYTHING FREE ABT JEWS
DOGS
MALCOLM X
TRUMP

I FINANCE MAJOR MAJOR HUMANITARIAN ORGANIZATION BUT I DONT LIKE CENSORSHIP SDHALOM
HAPPY THANXGIVE

IM WAITING FOR MY XMAS PRESENTS X LOL LO

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Customer service did not do their job

I got an email to say that I needed to pay the balance before they will deliver my order. I had already paid the balance a few days before straight into their bank. I rang them and explained this to them and the person I spoke to said he would sort it out and the ring me back. He did not ring me back. I tried to ring them several times and I could not get through. So I left it. A few days later I got an email saying that they would be delivering my order on a certain date and would keep in touch. The customer service was not good and they did not do the job they are supposed to do for me.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Yes This is a legit booking site 💯🎉…

Yes This is a legit booking site 💯🎉 Steven Harris assisted me in booking from Chicago to Texas round trip. the price is great, I really appreciate how kind respectful and calm he was. He has very good customer service, and he gets the trip booked. He doesn't play games everything went smoothly ,I just received my boarding passes 🎉Thanks again .

5 April 2024
Unprompted review
Rated 1 out of 5 stars

I ordered items,which I have previously…

I ordered items,which I have previously done, to be delivered to an Amazon locker facility, however this has been ignored and instead delivered to my address and subsequently left with a neighbour.

I am upset that my instructions have been ignored.
The ordering system is not transparent and if I order through Amazon again I feel that I will have to screenshot my order to have a record.

9 March 2024
Unprompted review
Rated 1 out of 5 stars

Total inept customer service..

I have never experienced a customer service division being so inept!! at every level!!!
You speak to one person and get an answer, call again and the person this time disagrees! I have paid too much money because of their total lack of experience!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly Helpful and Professional

Amazingly Helpful and Professional! We booked a repositioning cruise across the Atlantic in 2019 (date not available in the menu for Trustpilot) but the day we were to fly to Miami all US 737's were grounded the last minute just as we were pushing back from the gate. There were no spare flights anywhere and no time to dive the vast distance. When we got home we called Royal Caribbean and they quickly answered and the rep said they would gladly refund the fares but would wait until the conclusion as often passengers later finds ways to meet the ship. 24 hours later we found a cheap flight to the Azores and got there two full days ahead of the ship and had no problem showing our passport and boarding. They were expecting us and had even called a couple times to check on our travel to the Azores.

9 May 2022
Unprompted review
Rated 4 out of 5 stars

Shipping products

I got my hats, they were exactly what I ordered only thing bad is that shipping took way longer then stated an expected,then when I reached out to them I didn’t get no response what’s so ever so communication needs to be better but I am happy with my things

11 April 2018
Unprompted review
Rated 4 out of 5 stars

Good seller

Speedy delivery and good communication. The only down spot is they ran out of a color of a product I wanted.

2 March 2018
Unprompted review

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