At least from visual perspective to date, I found the iPhone the way it was described in the website. The delivery was smoother and secured. One little comment, it would be better to add products that... See more
Company replied
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See what reviewers are saying
Bad service, waited a week for an AirPods 3 Pró case, PostNL did not deliver it. I contacted Amac support and received no help or refund, the two companies are pointing the finger at eachother at this... See more
Company replied
The sales lady in Nijmegen was very helpful and advised insightfully on which kind of new keyboard I would need for my iMac. She also spent some time with me to carefully advise and troubleshoot the h... See more
Company replied
I had an excelent service experience at Amac either physical shop or during my ipad purchase online. Everything went smoothly, they answered to all my questions and made me feel welcome. I am really h... See more
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Company details
- Computer Shop
- Mobile Phone Accessory Shop
- Computer Accessories Shop
- Mobile phone repair shop
- Software Training Institute
Written by the company
Amac is de grootste Apple Premium Reseller met een webshop én winkels verspreid over Nederland. Met een compleet aanbod aan Apple-producten en een uitgebreid assortiment aan accessoires voor de Mac, iPad, iPhone, iPod en Apple Watch is dit dé plek voor al je aankopen en cadeaus. Het team van Amac beschikt over alle kennis om je vragen te beantwoorden en adviseert je graag persoonlijk over de keuze en aanschaf van een Mac, iPad, iPhone of ander Apple-product.
Over Amac
Written by the company
Contact info
Proostwetering 13, 3543 AB, Utrecht, Netherlands
- 088 - 77 06000
- care@amac.nl
- www.amac.nl
4.3
Excellent
35k reviews
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Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
My order of airpods tips was missing a…
My order of airpods tips was missing a pair airpod tips, additionally they were delivered out the box.
23 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review. We’re sorry to hear this caused confusion.
Our AirPods ear tips are sold individually as a single set in a sealed bag, not in a box. This is why they may appear to be “out of the box” upon delivery. What you received should be one complete set as described.
If you believe something is actually missing or not correct, please feel free to reach out to us so we can take a closer look and help you further.
Reply from Amac | Apple Premium Reseller
Thank you for your positive review! It is so nice to hear that you had such a good experience with our store in Amersfoort.
Great product, but frustratingly slow delivery.
I’m really happy with my new MacBook Air—it’s a MacBook with extra RAM and a fantastic machine. It arrived in perfect condition. However, the delivery process left much to be desired. It took 25 days (nearly 4 weeks) to arrive. While I’m glad to finally have it, the wait time was much longer than expected. Love the laptop, but Amac needs to work on their shipping speed.
17 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review!
Great to hear that you’re happy with your new MacBook Air and that it arrived in perfect condition, it’s indeed a fantastic machine, especially with the extra RAM.
We’re sorry that the delivery took longer than expected. In this case, the delay was caused by the supplier, which unfortunately impacted the delivery time. We understand that a wait of nearly four weeks is far from ideal and not the experience you were expecting.
Thank you for your patience and for sharing your feedback, we’ll continue working to improve both our communication and delivery experience.
Enjoy your new MacBook Air!
Reply from Amac | Apple Premium Reseller
Thank you for your review! I am sorry to hear that your order was delivered later than expected, even though we shipped it the same day.
We understand your frustration and will take your feedback into account.
Nice and hasslefree
17 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review! It's good to hear that everything went smoothly.
More than a month to receive my…
More than a month to receive my MacBook. Customer experience was fine, with quick response, but limited visibility on the state of the order. Three days before the actual shipment the customer service suggested that I’d cancel the order and buy somewhere else.
You need to tell your clients earlier if an order would take so long.
16 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review and for sharing your experience.
We understand how frustrating it must have been to wait over a month for your MacBook, especially with limited visibility on the status of your order. We also understand that the advice to cancel your order came late in the process, which is not the experience we aim to provide.
Your feedback regarding communication and setting clearer expectations about delivery times is very valuable, and we will take this into account in our internal discussions to improve transparency for our customers.
Great service
Great service, fast delivery with a lot of options. Highly recommended!
I’d purchase any time
13 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
Great service and quality products
25 August 2025
Reply from Amac | Apple Premium Reseller
Bedankt voor je positieve review en wat fijn om te horen dat je ervaring met ons zo goed is geweest!
Would absolutely recommend Amac to…
Would absolutely recommend Amac to anyone looking to buy a phone and pay it off! Amazing experience
17 February 2025
Reply from Amac | Apple Premium Reseller
Bedankt voor je positieve review en wat fijn om te horen dat je ervaring met ons zo goed is geweest!
Ik ben ontzettend teleurgesteld!
Ik ben ontzettend teleurgesteld!! Ik wil niet dat mijn bestelling wordt geannuleerd!!!! Ik wacht sinds zaterdag op de bezorging van de telefoon!!!!! Je hebt mijn tijd verspild op zaterdag, en toen liet Amac me weten dat de bestelling op maandag (13 april) zou worden geleverd!! Nu vertel je me dat het plotseling geannuleerd zou worden!! Kan iemand deze puinhoop oplossen, alsjeblieft????? Ik heb een tijdsdruk!!! Bezorg mijn telefoon zo snel mogelijk!!// I am extremely Disappointed!!!
Suddenly they cancelled my order!! Problems is: I don't want my order to be cancelled!!!!!
I have been waiting since Saturday for the phone to be delivered!!!!!!
You wasted my time on Saturday, then Amac informed me that the order would be delivered on Monday (13-April)!!!
Now you're telling me that suddenly it would be cancelled!!!
Can anybody fix this mess, please?????
I have a time restraint!!!! Just deliver my phone As Soon As Possible!!!
10 April 2026
Reply from Amac | Apple Premium Reseller
Bedankt voor je bericht. Wat vervelend om te lezen dat deze situatie zoveel frustratie heeft veroorzaakt. Dat begrijpen we goed, zeker gezien de tijdsdruk en de verwachtingen rondom de levering van je bestelling.
Je hebt inmiddels al contact met onze klantenservice over de status van je bestelling en de levering hiervan.
Reply from Amac | Apple Premium Reseller
Bedankt voor je positieve review en wat fijn om te horen dat je ervaring met ons zo goed is geweest!
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
Lack of communication!
I bought 2 laptop sleeves, waited for almost 1 week with no communication from amac. I had to call their CS and turns out one of the sleeve is out of stock with no confirmation on when it will be back in stock. Ridiculous.
7 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review and for sharing your experience with us.
We are sorry to hear about the lack of communication regarding your order. We understand how frustrating it must have been to wait nearly a week, only to find out that one of the laptop sleeves was out of stock without a clear update on its availability. This is certainly not the experience we aim to provide.
Your feedback is very valuable to us, and we will take it into account in our internal discussions to further improve our communication about stock availability and delivery times.
Thank you for bringing this to our attention.
Is a very good website
11 April 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it is nice to hear that you are satisfied with our website.
vey good service and communication
vey good service and communication.
I like the 2 year guarantee as well.
7 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it is nice to hear that you are satisfied with our service.
Great experience
Great information in relation to the product, easy to order, and swift delivery
7 April 2026
Reply from Amac | Apple Premium Reseller
Thank you for your positive review!
Reply from Amac | Apple Premium Reseller
Thank you for your positive review, and it's great to hear that you received your order quickly!
The package arrived in terrible…
The package arrived in terrible condition. I understand it might be shipping company’s fault but amac packed the item very poorly. I ordered over 600 euro worth of apple watch and they prefered to pack in a cheap box. No surprise why it arrived damaged . I did not accept the package and send it back. I contacted their whatsapp customer care and no reply. I hope they will contact me for refund.
31 March 2026
Reply from Amac | Apple Premium Reseller
Thank you for your review and for sharing your experience. I’m very sorry to hear that your package arrived in such poor condition. That’s definitely not the experience we want to provide, especially for an order of this value.
I have sent you an email to follow up on this and work towards a suitable solution, including handling the return and refund.
Not the first time I had a bad experience
Not the first time I had a bad experience
I bought a few products in this store within a few weeks. Every time I went there, the same promotion seemed to change, even though I have been told it will not. Bought the same product for me and my husband the same week, different days. I have been told different things about promotions, how my data is handled. Furthermore, when rational questions are asked, we have been met several times with the response I can go somewhere else, I do not have to buy here, even when I just had a few simple questions. The promotions shown online change in person, depending on who you talk to. Apple store offers a much better service and much more helpful. Would not reccommend.
6 April 2026
Unprompted review
Reply from Amac | Apple Premium Reseller
Thank you for your review. We’re sorry to hear that you’ve had multiple negative experiences in our store. That’s certainly not the level of service we want our customers to experience, especially when asking questions about promotions or products.
We take your feedback seriously and will review this internally to ensure our communication and service are more consistent in the future, so customers receive clear and reliable information.
Thank you for taking the time to share your experience.
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