Laura went above and beyond sourcing an obscure item I'd been unable to source myself. I cannot recommend the staff and customer service enough. They are musicians' musicians who always try to help yo... See more
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A great place to pick up gifts for music lovers. Wide range of items, just sorry I'd left things a little late so didn't get the full range of colour options and had to settle for alternative. Deliver... See more
Really helpful about their products, and people were very speedy at finding alternatives or re-ordering stock when needed. Goods were wrapped well and arrived intact. Also, attractive range of gifts f... See more
The music sheet, ordered 8 days ago and with first class delivery charge, had not arrived. The status of delivery is not visible on Shopify. Subsequent update: the vendor dealt in this situation pr... See more
Company replied
Company details
Written by the company
A Major is a family run instrument and sheet music business, with a store in Trentham Shopping Village. We sell instruments, sheet music and accessories to teachers, students, hobbyists, people just experimenting with music, and seasoned players alike. We are practicing musicians ourselves, and understand the industry, which is why we have the respect of so many music teachers in the area.
Contact info
Trentham Shopping Village, Stone Rd., ST4 8AX, Stoke-on-Trent, United Kingdom
- 01782 634634
- sales@amajormusic.co.uk
- www.amajormusic.co.uk
4.8
Excellent
328 reviews
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very quick and excellent product
27 June 2024
The ordering was very straight forward…
The ordering was very straight forward and delivery quick and efficient! Thank you!
16 June 2024
Reply from A Major Music
So glad we could help you out - hope to hear from you again in the future.
Reply from A Major Music
Thanks for your review - glad we got it to you quickly, and hopefully we can help you again in the future.
Expensive postage
Exactly as described and quickly delivered but £3.99 postage for a single £2.99 string is not good
29 May 2024
Reply from A Major Music
I’m sorry, that’s literally what it costs to post them. We make no money on postage. Instead we try to encourage people to spend over £20 where we can help by offering free postage on larger orders, but when the item value is low there’s no wiggle room for us unfortunately.
But thank you for taking the time to give us this feedback.
Had a very quick response and the music…
Had a very quick response and the music arrived in two days!
Many thanks
19 May 2024
Reply from A Major Music
Thanks for leaving a review and happy we could help you out.
Always Great Service
We always use A-Major music where possible - Laura always go the extra mile to track down music we are looking for and nothing is too much trouble. Can't recommend highly enough.
23 May 2024
Reply from A Major Music
Thank you so much for this review. It’s so nice to hear, and I’m glad we are able to support the music service. You do great things!
The music sheet
The music sheet, ordered 8 days ago and with first class delivery charge, had not arrived. The status of delivery is not visible on Shopify.
Subsequent update: the vendor dealt in this situation professionally - responding promptly and communicating on status, and the product has been ultimately delivered. Thank you!
12 May 2024
Reply from A Major Music
Hi Almera, we are at the mercy of Royal Mail but let me get into this and see where your order is. Our apologies.
Update: So sorry for your inconvenience. Be assured that instances like this are rare, and hopefully we can serve you again in the future.
Laura i spoke to on phone when ordering…
Laura i spoke to on phone when ordering kala resonator tenor ukulele Very helpful ukulele arrived 24 hours later in perfect condition and in tune excellent service
9 May 2024
Reply from A Major Music
I’m so glad we could help you with this. And bonus that it stayed in tune! Please get back in touch if we can help you with anything.
Reply from A Major Music
That’s great! Sometimes the Royal Mail exceeds our expectations! Glad we could help and hopefully we could sort you out.
Reply from A Major Music
Thank you for your review. So glad we could help, and look forward to hearing from you in the future.
Reply from A Major Music
Thank you for your review - it means a lot, and it’s good to know we could help.
Great service competitively priced and…
Great service competitively priced and fast delivery
21 April 2024
Very quick delivery and good price
19 April 2024
Reply from A Major Music
Thank you, Me! Glad we could help you out!
The shop is well stocked with all the…
The shop is well stocked with all the essentials but most critically the staff are musicians and experts. It’s a really nice experience and I wholeheartedly recommend!
3 April 2024
Delivered very quickly.
Delivered very quickly.
Had what I wanted in stock.
What more could you ask for?
19 March 2024
Reply from A Major Music
Thank you for your review - I'm glad we were able to provide for you what you needed, and hope we can help you again in the future.
First Class Service
First Class Service, helpful staff, always willing to go that extra mile and all done in a professional friendly manner. A great shop to do business in. Thank you Deborah Sumner
8 March 2024
Reply from A Major Music
Thank you so much for your kind review. Customer service is so important to us, so it's great to get good feedback.
Reply from A Major Music
Thank you for your review!
Reply from A Major Music
Thank you for your review. I’m so glad we could help.
For all music needs and great customer service
The books were delivered quickly and the online account and website was easy to use. They have everything you might need access to for teaching or for own personal use. I've also been to the store in person, which I recommend. They could not be more friendly or helpful. Ringing them with a query is really easy. I will use A major again and again.
31 January 2024
Reply from A Major Music
Thank you for your kind words, Stephanie. We really do try our best for our customers, so I'm thrilled you are happy with us.
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