Owner is condescending
Owner is condescending. Thought I would share this response I got for my Google review because I complained about my main risotto although everything else was okay.
My friends enjoyed their food, but everyone is entitled to their opinion which they clearly didn't like. Look at owners other comments on mediocre reviews and you will find a pattern.
"Hi, it is not my usual thing to respond to reviews, but in this case I want to do so. At your table you had one seafood risotto, one mushroom risotto (yours was mushroom). Now the risottos were cooked in the same way and with the same timing. As the waiter told you, the risotto was cooked 'al dente' because that is how risotto is eaten in Italy! If you like porridge, I'm sorry but we don't serve it, then all the more reason why your complain is insignificant, the other person who had the seafood one, didn't complain, so I guess it wasn't so hard that it couldn't be eaten! Since as you yourself said it was a personal taste, we asked you if you wanted it more cooked, you said no, we asked you if you wanted something else, you said no.
Now explain to me why I should not charge you for a dish that was good, just because your fine palate says it was uncooked!
If you had given me constructive criticism and maybe there really was something wrong, I would have removed it!
I'm sorry but try to educate yourself on italian food culture, before being a great food critic by writing meaningless reviews, because you really come across as pathetic!
Kind regards
Amalfi"





