Amart Furniture Reviews 

We would buy from Amart again and have it delivered as everything went smoothly from ordering to delivery.

Friendly staff

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then. Staff is not pushy and friendly.

Delivery was smooth and the 2 guys were just fantastic

Purchase a tv entertainment unit, whilst from afar it looks good close up there are several deep scratches on the wood, glue showing on the front doors which is black and I can’t get it off. The back panel is a good fit at both ends but the groove isn’t deep enough in the middle consequently the top isn’t a good fit. Very poor quality for the money paid!

Great salesman, delivery promised and delivered.

Just a great experience from wondering in for a look through, to the delivery.

The staff we dealt with were helpful and friendly. We were happy with the service.

Staff were very helpful and products are good value.

Good layout, good service, good price. Can't comment on the goods as they are on order.

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explore the fit for purpose and we felt able to do this without badgering and pressure. Product we purchased was also good value for money over and above what competitors in the region were offering.

Overall, I had a very positive experience shopping online. The website was easy to navigate, the product information was clear, and I was happy with the range of products available. The prices were also reasonable, and ordering online was convenient and straightforward. Overall, it was a smooth and enjoyable shopping experience.

My first time ordering from Amart, will also be my last. I placed an order in early January 2026 and still haven’t received. Very disappointed with customer service team and rude customer service. The worst service and I am telling all my friends and family not to order anything from Amart.

Service as promised

Great delivery service

From floor staff to delivery. Every person was very friendly, honest and professional.

Overall, we were extremely happy with our experience and there honestly isn't much we could suggest improving. From researching online through to visiting the Ballarat store and making our final decision, the whole process was easy, relaxed and enjoyable.

The team gave us the right balance of helpful advice and space to make our own decision without ever feeling pressured. If anything, our experience has completely changed our previous perception of the Amart brand.

Keep doing what you're doing — the Ballarat team are a great representation of the business and have certainly earned our confidence as returning customers.

Great products and very easy and quick delivery

Great service from sales to delivery! And a great product too.