Found the best price in UK for 7 boxes of Karndean Looselay LLP92 at AmazingFlooring. Which costed over 1k. The Communication was Spot on before the placing the order, the time frame was around a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sourced a better price with AMTICO flooring with this company delivered in perfect condition in around 7 days Fantastic service would highly recommend recommend Terence d
I ordered 1 box of quickstep flooring, upon opening I found all planks damaged in all 4 corners so that the click lock feature was not possible. Asked for a replacement and was told they'd collect da... See more
Look at their small print as they don't accept partial orders. Especially annoying if your ordering laminate flooring as you never quite know how much you need (due to wastage). They wouldn't let me... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AVOID.
Website did not say that this wasnt a stock item. 18 days after order and I'm still waiting. Told me it was to be delivered but notings arrived. Unable to contact on phone now. Operating from home by the looks of it. AVOID! Take your business elsewhere.
Excellent service and high quality product
Helpful, friendly, efficient and overall excellent. Went out of their way to ensure my fabulous Amtico flooring was arrived in time for the men laying it. Very highly recommended.
great service
Got me out of a difficult situation. Let down by another supplier thus company delivered my floor quickly and were v helpful. Delivery driver was polite friendly and called an hour ahead. Great experience
Read refund policy!
Look at their small print as they don't accept partial orders. Especially annoying if your ordering laminate flooring as you never quite know how much you need (due to wastage). They wouldn't let me return 1 unopened pack. Strange as it was fully sealed and they could have easily sold it on.
I won't be using again.
Avoid them
Placed an order for over £400 and never get delivery, when I rang I found Out that they are not in stock so I asked for refund . Couldn't get money back, the phone was going to answer machine and nobody replied to my emails .
I had to call Citizen Advice and my Bank to get money back .
Far from Amazing
Placed an order for 50m2 of wood flooring and underlay. Advised to expect delivery the end of following week. Heard nothing, and the week came and went. A refund against price matched underlay is still missing despite it being promised three times. Took several requests to obtain invoice (they'd put email address into their computer wrong), delivery arrived today without underlay. They'd had to split it as Tuscan flooring wouldn't deliver it, or didn't stock it anymore - two different reasons in same call. I'm expected to chase the underlay delivery with TNT and to contact Amex about the refund they have failed so far to process. Far from Amazed!!
Avoid at all cost - do not trust this company
Emailed Amazing Flooring to find out if they had stock of a certain product, I was assured by Sally from Amazing Flooring that they could supply the product I wanted and it would be delivered within a week. I ordered, the money was taken, then I heard nothing, I contacted Amazing Flooring a couple of days later to find out if they could provide a delivery date as i had to make plans, only to find out that they could not supply the goods they had taken payment for! So not only had they taken money for goods they did not have, but also did not intend on contacting me to inform me of this.
On cancelling the order I am now experiencing great difficulty in retrieving the money paid for goods that could not be delivered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








