A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. #19 of 98 best companies in Plumber
  2. #18 of 45 best companies in Gas installation service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(660)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The cistern on our toilet at the…

The cistern on our toilet at the Foodbank developed a crack. We got in touch with A Mellor Plumbing and Heating late on Thursday evening., The following morning Owen and Chris turned up around 8.30am and replaced the cistern. A Mellor very kindly waived the payment, which meant we were able to use the money saved to provide food parcels for 10 families using our Foodbank. I cannot recommend them enough.
Thank you for supporting your local Foodbank.

31 July 2026
Rated 5 out of 5 stars

A customer focussed professional company.

An excellent experience right from booking the appointment (Siobhan) to having the boiler service done (Bradley). Very professional company who deal with customers personally and with respect. I’ll be using them again.

7 August 2026
Rated 5 out of 5 stars

Professional gas safe services

Professional gas safe engineers with a wealth of experience and knowledge in the industry. Great customer service prompt responses and all necessary paperwork provided. Would highly recommend using their services

3 August 2026
Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

23 July 2026
Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and professional. Easy to book, arrived when agreed and fixed problem. Thanks

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Louby,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Reliable professional company

Reliable professional company.
The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a larger company who have all the know how and tech expertise to support . Excellent

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Taylor,
Thank you very much for the positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Engineer was prompt

Engineer was prompt, polite and knowledgeable.
PS , he left his allen keys behind.
Andy.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Andrew,
THank you very much for the positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Amazing service

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gave me a time slot & Kieron arrived promptly. Work done with no problems, a very tidy, polite worker. Thank you 5*

14 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Brian,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

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