High level of integrity
I fell asleep wearing my eyeglasses a couple of nights ago. I must have rolled on top of them and bent an arm. Yesterday when I googled eyeglass repair, this business came up in the search results. I filled out their online form describing the damage to my eyeglasses. They emailed me the same day. I sent some pictures back so they could see the arm. Today they sent an email to say my glasses could be bent back into place. It went on to say I could save money on shipping if I could get this done at my eye doctor's office because it was a common and straightforward thing to do. Instead of just trying to make a dollar, they thought about me, the customer. I highly recommend doing business with a company that puts doing what’s best for the customer over placing a dollar in their pocket.