I'd always give Amma five stars. Great service and great product. Old Staffordshire Bull has forgotten how to be old and remembered what zoomies are. If you are in any doubt as to how good Amma is,... See more
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You usually deliver on time unlike other regular online services I use, I've spent quite a bit with your company and you haven't let me down that's why I re order. I originally found and purchased you... See more
Company replied
Amma life staff were very helpful in explaining how the different levels of CBD percentage work in their bottles which made for a easy and quick decision for me. The ordering format was simple to fol... See more
Company replied
As always Ammalife delivers time and time again! Quality products and exemplary customer services since the very beginning, which must have been a good 10 years ago by now, furthermore you should be p... See more
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Company details
- #15 of 274 best companies in Vitamin & Supplements Shop
- #12 of 234 best companies in Fitness and nutrition
- #8 of 256 best companies in Health and beauty shop
- #6 of 85 best companies in Health food shop
- #9 of 66 best companies in Wellness centre
About Amma Life
Written by the company
Amma Life offers a range of award-winning, high quality & whole plant extract CBD oils (including The Independent Best CBD oil winner 2024), CBD paste extracts, CBD teas & water-soluble sprays produced from legal hemp.
Taken regularly CBD can support your well-being and help you to maintain optimal health. Find a link to some of our best sellers below:
Shop CBD Oils Shop CBD Paste How to Choose Your CBD Product Join Facebook Community Join us on InstagramOur Mission
Our mission is for everyone to benefit from superior grade CBD supplements and Organic Mushroom Tinctures, and to live a healthy, creative & happy life.
By choosing a lifestyle that invites the regular use and intake of CBD and Mushroom supplements; from the very first cup of CBD tea in the morning, to taking a few drops of CBD oil throughout the day, then a few drops of Mushroom Tincture every afternoon.
We can enjoy the goodness of nature and let it play a part in us living life to the fullest.
Come and join the Amma Life family.
Contact info
288a Gloucester Road, BS7 8PD, Bristol, United Kingdom
- 0845 527 8262
- support@ammalife.co.uk
- www.ammalife.co.uk
4.9
Excellent
1k reviews
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Everything good as usual but was disappointed when I got to the checkout and placed my order. It didn't give me an option to apply the 15% discount code so I lost out and paid full price 😥
Everything was good as usual but I was disappointed when I got to the checkout and it didn't give me any options to use the 15% discount code which was on offer so i lost out and ended up having to pay full price
16 August 2022
Reply from Amma Life
Thank you for your review Hugh - I have emailed you in regards to the code.
Reply from Amma Life
Dear Jay,
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Excellent service
13 July 2022
Reply from Amma Life
Dear Rita,
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Really good quality products and…
Really good quality products and excellent customer service.
4 July 2022
Reply from Amma Life
Dear Javier,
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Excellent
This is excellent, was recommended to me a couple of years ago and I wouldn't be without it.
1 July 2022
Reply from Amma Life
Dear Liz,
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Reply from Amma Life
Dear Jessamy,
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Seriously this oil is amazing
Seriously this oil is amazing, my back that has been consistently bad for years is now 80% better , taking the oil Religiously two times a day for nine months now .. i’ve recommended it to so many friends for different reasons who are equally happy, I won’t stop using it x
13 June 2022
Reply from Amma Life
Dear Geraldine,
Many thanks for your positive review here on Trustpilot.
We love the CBD oils too and are thrilled that you recommend us to your friends!
We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Mischarged me…
They were meant to apply a discount at checkout and didn't and then failed to correct it. I also have yet to receive delivery.
11 June 2022
Reply from Amma Life
Dear Mr Hudson,
We are sorry that you were unable to use your discount code. Some codes do have a limit on either the number of times it can be used or a specific date to use it by.
Our customer service team have checked the tracking to your order and can see that Royal Mail state it was delivered within 3 working days. They will discuss this further with you to hopefully help you either locate the package or to send out a replacement.
Amma Life Team
How to combat pain from Athritis. CBD.
Hi, it's Jacky Hustwick. I have been using CBD paste now for4 months and it has made such a difference to my life. Pain is minimal in my hands and wrists. So pleased I was Introduced to this treatment. Wouldn't be with out it.
8 June 2022
Reply from Amma Life
Dear Jacky,
Many thanks for your positive and in-depth review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and that the CBD is a regular part of your health maintenance, we hope to see you soon!
Amma Life Team
Amazing product
Amazing product
Changed my life, pain in my legs very manageable since taking CBD oil from Amma Life.
6 June 2022
Reply from Amma Life
Dear Donald,
Many thanks for your positive review here on Trustpilot. Your experience means so much.
We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Ordered 2 products 10 days ago for…
Ordered 2 products 10 days ago for 'next working day' delivery as I was spending £155 this delivery came free. 10 days on nothing has arrived; I've emailed and got a standard 'we'll get back to you in 1-2 days' response. That was 3 days ago and still no contact. It's a shame as I wanted to try the product, but there is no customer service so I want to cancel the order completey
UPDATE: I've now received the products I ordered and Amma life also upgraded the original items for free. But - they only did this after I left the trustpilot review - not after emailing the company twice, and then trying to call via the details found through google that says they are open until 5pm. When you actually call this number it says they only accept calls I think 1030-2pm or something for a couple of days a week. So I couldn't leave a message via the phone number either.
So, when Ammalife did get in touch with me, they did resolve the problem very quickly. They also sent me 3 emails as a follow up asking me to update this trustpilot review; which I planned to do anyway, but I was busy last week with a funeral of a dear friend, and had to travel from Cornwall to Essex to go to it; so updating a trustpilot review wasn't my priority last week, and i felt quite hounded to do it - rather than just letting me update it when I actually had the time to.
So overall - I would order from them again, but this time I would be trying every method of contact (including trustpilot again) if an item hadn't been received within 24 hours of ordering. I haven't had a chance to try any of the items, so can't comment on those though!
I do think there needs to be a better contact system back end though. When I got through to someone finally it was dealt with - but up until someone called me - and only after I posted the online review of 1 star - I did think I had been scammed out of £155. Happy to realise though that I hadn't!!
24 May 2022
Reply from Amma Life
Dear Miss Jones,
We are sorry that your package did not arrive. After further investigation we can see that your order was dispatched within 24 hours of being ordered as a Next Working Day delivery. However, the package was lost by the couriers. The standard email response does state we will get back in 1-2 working days, as your email was sent on a Friday evening, that would mean a response would be due by the following Tuesday (rather than 2 days). I can see that our customer service agent called you to arrange for a replacement to be sent out the same day and it did arrive Next Working Day.
We are pleased that you have now got your package, and can assure you that orders do normally arrive in good time. We hope to see you again and be able to show you that we are a reliable company, and that we do care about our customers.
Reply to updated review:
Thank you for your comments about communication time, we take these on board and will look at how we can improve email response time for missing packages to be less than 2 working days.
Email Reply 1 - acknowledge missing package as per tracking code status, confirm replacement sent as Next Day delivery. Polite request to update review to reflect whole experience once you get package and issue resolved, as recommended by TrustPilot.
Reply 2 - confirm package delivered and to check if need any other support. No mention of review.
Reply 3 - short standard email to state ticket will close in 48hrs if no further communication. No mention of review.
All accurate office opening times on website. Phone line open Mon/Wed/Fri.
Google Business reflects office times as per customer email support & warehouse times Mon-Fri.
Amma Life Team
Reply from Amma Life
Hi Daryl
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
High quality products
High quality products. Great customer service. Fast and reliable delivery. Good benefits for members.
20 May 2022
Reply from Amma Life
Hi John
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
I have suffered with fibromyalgia and…
I have suffered with fibromyalgia and osteoarthritis for a number of years, since having the 30% paste twice a day I have stopped all pharmaceutical medications. I can’t not say this will work for everyone but it has definitely worked for me after years or beginning at my doctors for different types of medications for help with my pain and muscle weakness, this has definitely made a difference to my life I feel like me again !
14 May 2022
Reply from Amma Life
Hi Karren
Many thanks for your positive review here on Trustpilot. We are very pleased that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
long term help
the service offered by the amma life website is second to none - my late husband and i have been grateful to have amma life products available to enhance our lives. since derek's death at the age of 92, i have been pleased to be able to call on the maintenance strength oil to get me through various challenges, including the suicide of my middle son.
13 May 2022
Reply from Amma Life
Dear Julia,
Thank you so much for taking the time to leave such a personal and detailed 5 star review. We are glad you are happy with the service.
We will always be here to help.
Amma Life Team
Delivery prompt and packaging secure
Delivery prompt and packaging secure. The product was as advertised.
11 May 2022
Reply from Amma Life
Hi Lance,
Many thanks for your positive review here on Trustpilot. We are really pleased to read that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Top quality products and service
11 May 2022
Reply from Amma Life
Thanks for taking the time to leave us a 5 star review! We really appreciate it and hope to see you again soon.
Amma Life Team
It’s not my first purchase and won’t be…
It’s not my first purchase and won’t be the last one :) 5* service
8 May 2022
Reply from Amma Life
Hi Anna,
Many thanks for your positive review here on Trustpilot. We are really pleased to read that you rate Amma Life with 5 stars and we hope to see you soon!
Amma Life Team
Reply from Amma Life
Thanks so much for the feedback and 5 stars Carol. We hope to see you again soon :)
Amma Life Team
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