While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought bike took the money next cancelled order said customer had came in bought same bike and was only one left so now I’m hundreds of pounds down and having to wait for refund so I can’t buy a new bike until that comes through just avoid I’d have gave no stars if I could
I checked the spec of an item. After ordering the item, they later cancelled the transaction stating that the item had been listed with the wrong price. I had in that time ordered other items from elsewhere in connection to this.
I had an issue with the Bosch motor on my Trek Powerfly. The team at Amped went above and beyond to get it sorted for me. I really appreciate their efforts and would recommend them as the Trek go to guys in Cornwall.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
