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Anchor Vans - UK's Van Dealer of the Year Reviews 

2,009
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Car service
  4. Diesel engine dealer
  5. Ford dealer
  6. Used truck dealer
  7. Vehicle repair shop

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

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Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,009)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

Massive thank you to Kane & Seb!!

Massive thank you to Kane & Seb!!! Brilliant service, very professional, informative and straight forward.

From start to finish on sourcing a new van for us they were both spot on the mark and made the service easy and painless, a big thank you from ‘The JBGW Group’.

22 September 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the brilliant review! We’re really pleased Kane and Seb made the whole process straightforward and hassle-free. We really appreciate the kind words from everyone at The JBGW Group!

Rated 5 out of 5 stars

Kane is a superstar

Kane was incredibly helpful, and the process was made simpler because of him.

18 September 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Kane.

Rated 5 out of 5 stars

I’d personally really recommend Anchor…

I’d personally really recommend Anchor Vans. From start to finish, everything was so easy and straightforward, especially the part exchange, which made the whole process completely hassle-free.

Matthew was brilliant — really genuine, honest and easy to deal with, and I never felt pressured at any point. I came away feeling like I’d genuinely got a really good van for a really good price, which is exactly what you want when making a big purchase like this.

Really happy with the whole experience and I wouldn’t hesitate to go back to Anchor Vans again in the future. Thanks again, Matthew!

19 September 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review! We’re really pleased Matthew made the whole process easy and hassle-free. We really appreciate the recommendation and hope you enjoy your new van!

Rated 5 out of 5 stars

Helpful and stressfree from start to…

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have another made(though this should have been paid for by Anchor Vans in my opinion) Handbook will be given once obtained.Apart from this i will continue to purchase vans from them in the future.Mr Kevin Fox

11 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review, Kevin! We’re pleased Matthew made the whole process helpful and stress-free. We appreciate your feedback regarding the handbook and key, and it’s great to hear you’d choose Anchor Vans again in the future!

Rated 5 out of 5 stars

Very responsive service

Very responsive service. Had a great test drive with Kane who put us at ease and guided us really well through the purchase process. Thank you

29 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! Great to hear Kane made you feel at ease and guided you through the whole process.

Rated 5 out of 5 stars

New van for me

Great selection of vans to choose from and Kane was very attentive and helpful making the whole process very easy.

12 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re pleased Kane made the whole process easy and helpful. We hope you enjoy your new van!

Rated 5 out of 5 stars

Chris was more than helpful when…

Chris was more than helpful when sorting out a new van for my business. He was very swift and very efficient in helping me.

11 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re really pleased Chris was able to make the process quick and efficient and help you find the right van for your business. We’ll be sure to pass your kind words on to him. All the best with the new van!

Rated 5 out of 5 stars

Great service and knowledgeable help…

Great service and knowledgeable help when deciding what vehicle to buy from Kane at Anchor Vans.

10 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Kane.

Rated 5 out of 5 stars

Purchased a transistor custom crew

Purchased a transistor custom crew, Kane was very helpful and kept me updated throughout the process. Delivered to the door, no complaints from me.

9 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! We will pass on your kind words to Kane.

Rated 4 out of 5 stars

Good experience.

Good experience.
I will recommend to others.
Calvin provide information at every step in very easy way. From starting to finish.thanks

9 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted that Calvin made the whole process easy, helpful and pressure-free from start to finish. We really appreciate your feedback!

Rated 5 out of 5 stars

Excellent Customer Service

We’ve just purchased a van from Anchor Vans and couldn’t be happier with the service we received. From start to finish, the whole experience was excellent.
The team, Kane, Chris & Steve were friendly, professional, and extremely helpful throughout.
The delivery was smooth and well organised, and the explanations we received were clear and thorough, making sure we understood everything about the van.
It’s refreshing to receive such great customer service, and we wouldn’t hesitate to recommend Anchor Vans to anyone looking for a van.
A fantastic company — thank you for making the whole process so easy!

4 September 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Kane, Chris and Steve made the whole process easy; we really appreciate your feedback!

Rated 5 out of 5 stars

Brilliant

Myles was brilliant. Got the truck prepped and ready so quickly. Smooth service. Very happy

3 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Myles made the whole process easy; we really appreciate your feedback!

Rated 5 out of 5 stars

Chris Was very helpfull throght out…

Chris Was very helpfull throght out buying my new van couldnt recomend enoght.

2 September 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted that Chris made the whole process easy; we really appreciate your feedback!

Rated 5 out of 5 stars

It’s been a pleasure.

I got looked after by Miles, and the experience has been brilliant. This is my second van purchase through anchor, and both times have been a pleasure. I can’t fault Miles at all, all round top man, I’d really recommend. Thank you so much.

31 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review and for choosing Anchor Vans again! We’re delighted Myles looked after you so well. We really appreciate your continued support and recommendation!

Rated 5 out of 5 stars

Calvin McLellan was absolutely great…

Calvin McLellan was absolutely great and very helpful with all my needs.
He made it very easy and not pressured through the hole process from start to finish

29 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Calvin made the whole process easy, helpful and pressure-free from start to finish. We really appreciate your feedback!

Rated 5 out of 5 stars

Kane

Kane, very good and knowledgeable, helped make the process really easy.

28 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Kane’s knowledge and helpful service made the whole process so easy. We really appreciate your feedback!

Rated 5 out of 5 stars

No quibble repair under warranty and great customer care

A few warning lights appeared just under three months after purchasing our van. Nothing serious, but exactly the sort of thing Anchor Vans' care pack is designed for.

One quick phone call and the van was booked in for a few days later. They found the issue straight away and replaced the battery for good measure.

We're glad we chose Anchor Vans, where the aftercare is proving just as good as the buying experience. More great service from Chris Rollason, who continues to look after us, but everyone we speak to is friendly, helpful and professional.

25 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic feedback! We’re delighted our aftercare team were able to get everything sorted quickly and that Chris continues to look after you so well. We really appreciate your continued trust in Anchor Vans!

Rated 5 out of 5 stars

Great experience with Anchor…

I had a great experience with Anchor Vans. The service and the team were professional, friendly and helpful from start to finish. A special mention to Kane for his professionalism, patience and support throughout the process, which really made a difference. The whole process was not as straightforward as expected, but Kane was patient and everything was explained clearly. I’m really happy with my van and the service I received. I would definitely recommend Anchor Vans to anyone looking to purchase a van. I really appreciate all the help and would happily use Anchor Vans again in the future!

17 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review! We’re delighted Kane’s patience and professionalism helped make the process a positive one. We really appreciate your recommendation and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Matthew made the whole process of the…

Matthew made the whole process of the purchase easy . Great communication and hassle free from start to finish. I would highly recommend

27 August 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Matthew made the whole process easy and hassle-free. We really appreciate your recommendation!

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