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AndaSeat Reviews 

899
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 380 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its comfort and supportive design, often highlighting features like adjustability and magnetic headrests. The quality and sturdy construction of the chairs are frequently commended, with many noting their durability. People also appreciate the straightforward assembly process and overall positive user experience. However, customer service experiences were mixed; while many received excellent support, some reviewers reported unresponsiveness or unhelpful resolutions. Some were dissatisfied with product aspects like armrests not adjusting or being prone to issues. Occasional manufacturing defects complicated assembly, and a few customers received items damaged during shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the comfort, durability, and overall quality... See more

Quality

People report positive experiences with quality, highlighting that many chairs are well-built, durable, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the support as awesome, quick... See more

User experience

Clients share positive opinions on user experience, with many finding the product very comfortable and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The chair is fabulous! I have a short torso so finding a chair I could work from comfortably with L4-L5 pain was paramount. I love how my Phantom 4 Pro is quickly adjustable to any desired position to... See more

Rated 4 out of 5 stars

I am well pleased with my chair. Quality is fantastic. Only issue I had was with shipping. I wished Andaseat offered other shipping options other than Fedex.

Rated 5 out of 5 stars

This chair is amazing iv seen videos of different models people making funny videos with y’all’s chairs. I built it myself when it came in and sat in it a bunch of times, I haven’t even used it for ga... See more

Rated 5 out of 5 stars

The seat is really comfortable for my height and back issues. I am 5'1" and I have facet degeneration in my lumbar vertebrae and pinched nerves. The customization is great. The only issue I have is th... See more



Company details

  1. Home Furniture Shop
  2. Electronics store
  3. Furniture Manufacturer
  4. Office Furniture Shop
  5. Video Game Shop

Written by the company

In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone. With 17 years of thriving,we’ve grown into a world-leading seating solution brand. As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events. We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world. With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us. Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us


Contact info

4.1

Great

TrustScore 4 out of 5

899 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(899)

382 reviews in the last 12 months

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Rated 4 out of 5 stars

Fix material-threaded screw interface

Very pleased with the transaction. Delivery was quick.
Assembly, overall, was easy except for one serious issue. Were the 8 mm screws had to go in over the cushion area, the cushion material went into the threaded area and screws could not be screwed in. I ended up leaving four screws out from underneath that held up the arm guards. The manufacturer needs to either put a grommet around the material hole so that it’s easy to screw in without the material getting into the receiving thread area. Overall happy with the feel and movement of the chair. Only issue was the threaded screws over the material. Fix this glitch and it’s five stars.

13 February 2026
Rated 5 out of 5 stars

I was skeptical

I was very skeptical about this chair and took a chance. It arrived very well packed and quickly. The seat is comfortable even after sitting in it 10 hours a day for work. This does not included gaming hours which vary. It’s well made and large enough to sit with legs folding which is a must for me. The magnetic headrest is height adjustable. I have found my new go to chair. I love secret labs but their chairs have a more firm seat that can make you a little sore.

12 February 2026
Rated 5 out of 5 stars

Great chair

Great chair, great customer service. Got a Kaiser 3pro on a flash sale. Looks great, feels great, very comfortable. I am 6'4 and have plenty of room. Good blend of plush and support. Love the rock and recline features. Been using a week or two now.

Unfortunately, as I was putting it together I noticed one of the armrests seem to have an issue. Once done, I took a video and recorded the issue and submitted it via one of their tickets. Quick and easy. A representative quickly got back to me. Not only did they offer to solve the problem but they gave me upgraded arm rests as an apology. They sent them at no charge and arrived quickly. I am grateful that some companies still stand by their products and are willing to do right by the customer.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

AndaSeat has great customer service

I'm pretty happy with this company. I bought their flagship chair back in may 2024, it was okay. well made, study, all the boxes checked. one issue the arm rest were weirdly angled and dug in my arms. i learned AndaSeat redesigned the arm rest on that chair and replaced them. I contacted AndaSeat about purchasing a replacement. I sent the the order number and info.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Nice comfy chair that's good for all sorts

Ordering and shipping was easy and pretty quick via the main website. Shipping had tracking enabled so I knew when to expect delivery.
The only minus was some of the product color combinations were sold out, which limited choice slightly.

6 February 2026
Rated 1 out of 5 stars

Product said shipped but tracking was…

Product said shipped but tracking was past label created. Overall terrible experience, when back and forth with support over false promises. First and last time I will buy from you guys.

9 February 2026
AndaSeat logo

Reply from AndaSeat

Dear Customer,
Sorry for keeping you waiting.
We have requested FedEx to further confirm the status of your order and expedite the shipment for you. We will keep you posted on any updates. If it confirms lost or damaged, we will send you a new order without hassles. 
Thanks for your patience. Let us know if you need more help.

Rated 5 out of 5 stars

Well written instructions

In a practical sense, I'm rating how easy it was to put together out of the box. And on that level, I'd say, pretty easy. It all came together in about a half hour tops, the instructions were clear and concise, all good.

3 February 2026
Rated 1 out of 5 stars

Stay away

Stay away! I purchased because of YouTubers that must have been paid to give fake reviews. Cheap quality chair that ripped at the seams with lite use in less than 2 yrs. Uncomfortable and hard as a rock. Poor customer service, claim denied.

9 February 2026
Unprompted review
AndaSeat logo

Reply from AndaSeat

Dear Customer, Sorry for the inconvenience. We are sorry that your order has been out of the two-year warranty, but we are always here to try our best to help you. If you still still need help, please reply to our email.

Rated 5 out of 5 stars

Quality Product

My son requested this gaming chair for his 13th birthday. I was hesitant as I knew nothing about this brand or product and figured he heard some Youtuber promoting it with zero due diligence. Anyways, after a little push back, I ended up purchasing him his first official gaming chair. To my surprise, everything about the purchase, to the communication from the company, to the actual quality of the product, everything surpassed my expectations. Along with my son, I am very happy with my purchase. I am actually now looking at one of the AndaSeat office chairs for my own use. Great product. I couldn't support it more.

29 January 2026
Rated 5 out of 5 stars

Chair is amazing

Chair is amazing. Comfortable and easily adjusted to fit my needs. Arrived on time and well worth the money. No more knee and back pain from sitting too long. Highly recommend !

29 January 2026
Rated 5 out of 5 stars

Great Seat and Customer Service

I did have an issue with the first chair that was sent to me, however Anda Seat customer services were very quick to resolve that issue and had me a new chair delivered within 5 days. I was looking for a replacement for my Secret Labs Omega which I'd had for 5 years, the problem I had with the Secret Labs chair though was it is very firm and not comfortable over longer periods. The Anda Seat Kaiser 4 is so much more comfortable and has more adjustability all combined, giving a much better experience. I especially like the multi-adjustable lumbar pad which helps with my aging bad back. Highly recommend this chair. By the way, the burgundy makes this chair look amazing.

29 January 2026
Rated 5 out of 5 stars

Order was missing magnetic pillow

Order was missing magnetic pillow. Its currently not on stock. I was told I would be sent one when available but have no way to track or confirm. Customer service has been grat at responding to rectify the issue.

28 January 2026
AndaSeat logo

Reply from AndaSeat

Dear Customer, We deeply apologize for the inconvenience you've experienced with our product. We have issued an order for the missing magnetic head pillow for you. It will be shipped once restocked we will keep you posted on the tracking number.

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