Just brought and had swiftly delivered, the British Berkefeld SS2 Table Top Water Filter system, and i couldn’t be happier. Andrews Water Treatment price was the cheapest i found on the web at the t... See more
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I found the part I was looking for (copper to plastic adaptor and isolator valve for US style fridge) easily on their website and in a few clicks had it ordered. Good comms on progress (emails to tel... See more
I needed advice about changing my water filter system. There were always staff available to answer my questions either on the phone or on the website and they were always willing and helpful. In the... See more
Andrews sent the replacement filter head very quickly, but FedEx decided to keep trying to deliver it when I wasn't in so Jack at Andrews helped me to chase it up. Then when I couldn't quite work out... See more
Company details
Information provided by various external sources
Specialists In Domestic Water Filtration Andrew's Water Treatment are a leading distributor of quality water filtration products. From under sink water filters to sophisticated reverse osmosis systems, UV sterilisers, water softeners and the latest in new technology - water conditioners, Andrew's is dedicated to supplying products to meet your demands. We supply products from most of the leading manufacturers in the industry such as Everpure, Doulton, 3M, Swift Green Fridge Filters and many more besides. Andrew's also lead the way supplying the dental profession with our range of equipment designed to purify water for use in their autoclaves. See our Rhombus Reverse Osmosis System. Many of our stocked products may not be listed on the website so if you cannot find what you need, please call our dedicated sales team on 01704 531556. We pride ourselves on customer service and a commitment to providing complete client satisfaction. Opening Hours Monday - Thursday: 9am-7pm Friday: 8.30am-5.00pm Saturday - Sunday: Closed
Contact info
47-49 Kensington Road, PR( 0RY, Southport, United Kingdom
- 01704 531556
- office@andrewswater.co.uk
- www.andrewswater.co.uk
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The filers I received this time are…
The filers I received this time are leaking. I contacted the customer service without success. I sent serveral emails and have not received any reply. Very disappointed with the after sale service.
We had issue with a leak on the under…
We had issue with a leak on the under sink water filter system, and it probably needed a new washer. After providing a photograph we were told which parts to order and everything arrived the next day - and were just what we needed. thank you for the prompt service
I have always had a great experience…
I have always had a great experience with Andrews. We initially bought our water filter system from them and continue to go back to them to purchase the replacement filters as they are reasonably priced and delivery is fast.
Good personal service and fast delivery
Poor customer service on faulty goods
I bought a berkefeld counter top water filtration. The filter is great but the tap is very impractical. After an initial gush the water then reduces to a trickle. I wrote to coroner services who advised me to dismantle and reassemble. I did, with no change to the functionality. After updating them 2 weeks ago I've had no more response.
Easy to order
Easy to order. Very prompt delivery and, it's free. Been using for years. Always happy with service m
Price and prompt delivery
Great service
Straight forward to deal with
Still relentlessly spamming
Still relentlessly spamming, after all this time, despite repeated requests to desist.
Good water filters that fit as specified
First-Class Service.
Exactly what I was looking for at a reasonable price. Delivery was very quick and the product was extremely well packed. Will most certainly use again.
Brilliant I’ve purchased 2 water…
Brilliant I’ve purchased 2 water filters and ordered fluoride candles and all orders have been delivered within 2/3 days most impressed with the service and customer service, and Informational emails.
I maintain water filters for a church…
I maintain water filters for a church cafe. They're an annual replacement, so quick email an within a couple of days replacements delivered. Excellent filters and excellent service. Couldn't be better!
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