SeedTribe Reviews 

248
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Very predatory, won’t refund us as what constitutes “interest” is very vague. It’s also very expensive at £179 per month. Given how few resources startups have this price with without any guarantee... See more

Rated 5 out of 5 stars

Genuinely the best investment team we have ever worked with. We've successfully raised 2 rounds recently, both in under 1 month timespans. Ideally you have to have a revenue/traction generatin... See more

Company replied

Rated 1 out of 5 stars

Bait and switch - not until you've got all form fields filled out and are ready to submit does it mention you'll have to pay. At that point a lot of startups will fall into the sunk cost fallacy a... See more

Company replied

Rated 5 out of 5 stars

Closed £500k in 3 weeks. Far exceeded expectations. I honestly can't recommend AIN enough, especially the executive package. We connected with over a interested 100 investors within 2 weeks of th... See more

Company details

  1. Investment service

Written by the company

An online crowdfunding platform for impact startups.


Contact info

2.1

Poor

TrustScore 2 out of 5

248 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(248)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful company.. if you use them expect them to refuse the refund policy.

Awful company with practises that border Fraud.

This company wasted a huge amount of my time, refusing to honor their bogus refund policy, which is clearly designed to trap customers. Despite me following every step of their so-called “refund policy” to the letter, they did everything they could to avoid paying back the money they owed me.

I had to initiate a chargeback with my bank because they outright refused to refund me. During this process, they didn’t just provide misleading information; they submitted fully doctored screenshots to my bank, trying to deceive them. I was savvy enough to catch this and provide overwhelming proof to the bank, which quickly ruled in my favour and refunded me in full. What they did was fraudulent, and it’s shocking that a company like this is allowed to operate in this manner.

If you’re a small business looking for investment, stay far away from these people. Their behavior is disgraceful, and I strongly suggest pursuing a chargeback through your bank if you’ve paid them by card. Enough people doing this will hopefully lead to them losing their payment facilities.

On top of everything, Angel Investment Network tried to have this review removed, but Trustpilot has kept it up after I made the necessary edits, proving the truth behind my claims.

Also, a quick search for “Angel Investment Network” on Trustpilot reveals that they have multiple websites across different countries, all tied to the same Twickenham address, with an overwhelming number of 1-star reviews. Hopefully, Trustpilot investigates this pattern further.

Avoid this company at all costs—they’re a danger to small businesses.

1 January 2024
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi Lawrence,

Firstly, we did update our refund policy, but it didn't make it more favourable to us in any way. We simply added a paragraph at the beginning, but didn't change any of the actual T&C's that would affect when refunds would be issued.

Secondly, we did not provide the bank with fraudulent and doctored screenshots. We sent them a screenshot of your pitch page, your invoice and a screenshot of your inbox, all of which were genuine.

Thirdly, we ultimately agreed to issue a refund and sent you the following response: "I can't issue a refund at this stage, as the chargeback information is being reviewed by your bank. Stripe doesn't allow you to issue refunds during this stage of the process. When your bank closes the case, and I have the option to issue a refund, I will do so."

Rated 5 out of 5 stars

Managed to get an investor from…

Managed to get an investor from Switzerland that I wouldn't have had a chance to find otherwise

10 April 2024
Unprompted review
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Reply from SeedTribe

Hi Andrew, that's awesome news! Many thanks for sharing your success story.

Rated 1 out of 5 stars

Angel Investment This is a pure scam we never received…

This is a pure scam we never received any contact form any investors asked for a refund they refused.

Don't touch them with a barge pole!

7 June 2024
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi Darren, this simply isn't true. We refunded your payment in full on 4th June, and have emailed you proof that the refund was issued.

Rated 4 out of 5 stars

Really easy process to submit your…

Really easy process to submit your brand, but make sure you do the ground work first and have everything you need to complete.

I’d recommend using the function that means only subscribing payers can see your pitch, as I got so many fake enquiries that burnt my time.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

I’ve used AIN for several raises

I’ve used AIN for several raises. Received a good number of contacts each time - around half of these ended up with phone calls or further discussion. Often investors were prepared to invest without meeting face to face and we’ve ended up with investors from all over the world, India, Scotland, Mexico, Australia to name a few. Very global network. Platform does work, nudge feature is helpful for getting internet and we got good results from using that. Appreciate that it won’t work for everyone, but can confirm some really good investors on there. Our smallest investor from the network put in £25k and our largest 1.25M , all different levels.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

The platform brought us investment

The platform hosts serious and professional investors who can create an effective dialogue with startups.

The platform gave our investor a chance to find us, communicate with us, and finally conclude a successful investment agreement as part of the seed round.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. This is a business run as a scam where they make money by offering you a refund policy that they contradict later in the process. They intentionally make it very difficult to receive a refund. Don’t expect to get your money back or any investors from using this network.

I spoke to the founder over email and he was extremely unhelpful and unapologetic about the fact that they were not able to connect me with any investors. Instead of offering me any refund (like it says in their policy) he went forward to tell me that I didn’t communicate with the correctly and therefore I will not get a refund. Their service took me 4 hours to set up and provided me with NO value. I would thing any properly run business would offer their customers a partial refund for that…

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Spent a good few hours just to be…

Spent a good few hours just to be unexpectedly told its a pay for package

9 April 2024
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi,

Apologies if you missed it, but the costs are clearly explained on our rates page at https://www.angelinvestmentnetwork.co.uk/rates.

There is a link to this page:
1) In the "Help" menu, which appears at the top of every page on our website
2) In the site footer, which appears at the bottom of every page on our website

Also, if you're registered on our UK site, the Novice pack is totally free.

Rated 1 out of 5 stars

Deceptive and dishonest pay-to-pitch platform

Deceptive pay-to-pitch platform.

They are not upfront or honest that this is paid brokerage. They pose as a genuine investment group, of which there are many, but they are not.

Their website holds no clue of the "service" provided or the amount they charge for it.

24 March 2024
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi,

Apologies that you missed it, but the costs are clearly explained on our rates page at https://www.angelinvestmentnetwork.co.uk/rates.

There is a link to this page:
1) In the "Help" menu, which appears at the top of every page on our website
2) In the site footer, which appears at the bottom of every page on our website

Rated 1 out of 5 stars

Scam...

Scam.... it funny how you magically gets messages of people pretending they are interested to invest just before your subscription runs out. They keep deleteing my reviews. Stay well clear! You have been warned. Should be shut down and charged!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

AIN is a great service

AIN is a great service. We have raised a lot through their platform and found some amazing angels getting a huge ROI from the cost. The team is super helpful if you need bespoke support. I highly recommend.

20 December 2023
Unprompted review
SeedTribe logo

Reply from SeedTribe

Many thanks for the positive feedback Dave! Delighted we could help.

Rated 1 out of 5 stars

70% scammers on this site

70% scammers on this site. Other platforms have strict verification process. This site has none. Be very careful.

9 November 2023
Unprompted review
SeedTribe logo

Reply from SeedTribe

We carry out a number of checks before approving investors' accounts, such as IP checks, profile checks, online checks, etc. We then have tools that monitor their online activity, message content, etc to detect suspicious behaviour or patterns. And we obviously use feedback from entrepreneurs to remove anyone who behaves unprofessionally or if anything suspicious comes to light.

We currently have over 36,000 investors whose accounts have been deactivated (most of them at the point of registration) and over 44,000 investors whose applications were rejected because they didn't include enough information in their profile, which clearly shows that we do have systems and processes in place to vet the investors.

However, with hundreds of new investors applying to join each week, unfortunately a few do slip through the net occasionally, so it’s important that you remain vigilant, carry out your own due diligence checks and report any suspicious behaviour to us, so we can look into it.

Rated 1 out of 5 stars

Purchased their product with a promise…

Purchased their product with a promise of a refund if we had no interest within a month.

After one month and receiving one message from [redacted], to which I responded and heard nothing back, I requested a refund. The response was I should cancel my subscription, and they would rewrite my pitch for me (which I have little idea if they actually did) and provide me a free month, after which I could be refunded.

I did so, had one other message from potentially another 'fake' investor (as I replied and got nothing back) and forgot about the service because I had no notifications come through. Once I recalled the £150 I had spent and received nothing for, I contacted the company to request my refund but was told that i was too late as I had to contact them "5 days prior to the expiry".

All in all, nothing productive came from using their service at all. I would highly recommend others to avoid it at all costs.

1 December 2023
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi Dan,

It's obviously disappointing to hear your pitch didn't receive much interest, but I'm afraid fundraising is incredibly competitive at the moment due to obvious market conditions. Our platform works for some people, but obviously not for everyone (like most matching platforms across all industries).

We do issue refunds to all entrepreneurs who don't receive any interest, but there are just a few simple steps that entrepreneurs need to follow, which are clearly outlined in our refund policy at https://www.angelinvestmentnetwork.co.uk/refunds.

Our refund policy does clearly explain that you need to email us at least 5 days before the end of your second (free) listing to request a refund. We also reminded you of this when we re-listed your pitch, as my colleague sent you an email explaining "You can write to us 5-7 days prior to the expiry of your free listing period if it doesn't work for you. We'll then issue a full refund."

While we can understand your frustration at not receiving a refund, it's clearly not our fault that you "forgot about the service" and didn't contact us before the deadline.

Rated 1 out of 5 stars

We got a fake investor from here

We got a fake investor from here - a man from Zimbabwe currently residing in Brazil . Avoid him. He signed everything including the shareholders agreement but never transferred money, excuse after excuse. wasted 7 months on us.

3 November 2023
Rated 1 out of 5 stars

Don’t trust this companies promises

We signed up and renewed our subscription a few times believing as per their marketing, if we didn’t get any investor interest we can get a refund.

We can tell you now this is a lie. After 3 months and then a further 90 following a rewrite, we were advised that we don’t qualify for a refund despite no interest in our pitch.

So if you are nervous about using this Company in case you get no interest and waste your money, then I will confirm now, that’s exactly what will happen.

I honestly thought the marketing was too good to be true and now I find out it really is.

30 October 2023
Unprompted review
SeedTribe logo

Reply from SeedTribe

Hi Lee,

If entrepreneurs don’t get any genuine interest during their first listing, we help to re-write their pitch and then list it for another 30 days free of charge. If they still don't get any interest, we issue a full refund.

To qualify, there are just a few simple steps that entrepreneurs need to follow, which are clearly outlined in our refund policy at https://www.angelinvestmentnetwork.co.uk/refunds:
- To request a free renewal, you need to email us at least 5 days before the end of your first listing.
- To request a refund, you need to email us at least 5 days before the end of your second (free) listing.
- If you miss the deadline to request a free re-listing, you will no longer be eligible for a refund.
- Renewal payments are non-refundable.

So if you let your subscription run for several months before requesting a refund, I'm afraid you would have indeed missed the deadline.

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