Tanie Paczki AngliaPolska.pl Reviews 56

TrustScore 4.5 out of 5

4.7

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Company details

  1. Department of Transportation

Written by the company

🔥 PROMOCJA £29.99 za paczkę do 20 kg Tanie Paczki Anglia – Polska AngliaPolska.pl to tani i sprawdzony broker usług kurierskich działający na terenie całej Wielkiej Brytanii i Polski. 📦 Obsługujemy przesyłki: z UK do Polski z Polski do UK na terenie Anglii, Szkocji, Walii i Irlandii Północnej Dzięki rozwojowi rynku i dużej konkurencji, szybkie i bezpieczne przesyłki międzynarodowe są dziś dostępne dla każdego – nie tylko dla firm, ale również dla osób prywatnych. Nasza usługa powstała z myślą o osobach mieszkających i pracujących za granicą, które chcą łatwo wysyłać paczki do rodziny i bliskich. ✅ Bez cła i VAT 🚚 Odbiory paczek: poniedziałek–piątek, 9:00–17:00 📦 Szybka i bezpieczna dostawa 💻 Zamówienia online: 👉 www.AngliaPolska.pl Wyślij paczkę szybko, tanio i bez stresu – AngliaPolska.pl 🇬🇧🇵🇱


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 1 out of 5 stars

Avoid at any cost!

Changed the courier to one that is not even mentioned in their T&Cs so clearly in breach of consumer rights act.

Refusing to take responsibility for the fact that they didn't follow their own T&Cs and that they failed to provide the service that they've been paid for.

Parcel delivered to unknown address due to an error (possibly on courier's side) and the broker is not being helpful with resolving it.

Will be contacting Trading Standards as although the value of missing goods and cost of shipment weren't high, some businesses forget that there are laws which they need to obey.

If you need to ship a parcel, save yourself the hassle and use a different company.

11 June 2021
Unprompted review
Rated 1 out of 5 stars

Found contact on FB

Found contact on FB
After little read up,decided to use service.
Advertising delivery in 3-4 days but its been 11 days now and parcel still didn't arrived.
Well very poorly service,wouldn't use it ever again.DPD is half price of it

21 February 2021
Unprompted review
Tanie Paczki AngliaPolska.pl logo

Reply from Tanie Paczki AngliaPolska.pl

Witam Pani Magdo,
Niestety nie posiadamy juz serwisu, ktory trwa 3-4 dni. Po Brexicie standardowe doreczenie paczek na trasie z UK do Pl trwa od 5-10 dni roboczych. Z uwagi na dlugie kolejki przy odprawie celnej czas ten moze sie wydluzyc. Dodatkowo opoznienia spowodowane sa przez COVID.

Proismy zatem uzbroic sie w cierpliwosc ! Nastaly trudne czasy...

Pozdrawiamy Serecznie,
Zespol AngliaPolska.pl

Rated 5 out of 5 stars

Great

Great . I recommend this company to everyone:)

23 May 2020
Unprompted review
Rated 1 out of 5 stars

this company is rubbish!!!

this company is rubbish!!!
I used them three times and never again.
They are charging extra after few months parcel was delivered
Using now kurjerzy.pl with pleasure much cheaper

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I used this company mamy times (around 3-4 times a year) and never had any problem. Always on time with excellent service. Thank You!
Highly recommend x

28 March 2019
Unprompted review
Tanie Paczki AngliaPolska.pl logo

Reply from Tanie Paczki AngliaPolska.pl

Great to hear this Sandra :). Thank you for your feedback!

Rated 1 out of 5 stars

avoid

Damaged my parcel, lost an item, no solution after 2 months of complaints

8 September 2015
Unprompted review
Tanie Paczki AngliaPolska.pl logo

Reply from Tanie Paczki AngliaPolska.pl

Dear Renata,
We are sorry to hear that your parcel was lost.

Unfortunately we are a broker company and we can’t take responsibility for your loss. Your parcel was transported & insured by DPD. In case of damage or loss you must claim compensation directly from DPD as you are the owner of the lost goods.

The claim process take up to 30 working days. We do not have any influence on that.

Best Regards,
Zespol angliapolska.pl

Rated 1 out of 5 stars

No answer to phone calls

They are a DPD broker who gathers orders for them.
I found them online and decided to have a go as they provided address on the website and their facebook page shows quite few likes.
Made an order which was picked up by DPD unfortunatelly the pracels were destroyed - it was ceramic tiles (check out my other review). Obviously it is not fault of Angliapolska. I wanted to post exactly the same through them and here the steps begin.

It is virtually impossible to get through to them - I was on the phone ringing for half an hour - one call after another. It was actually the second day of calling. I contacted them via their facebook page and at some point I received message to call now.
Over the phone I wanted to complete the order - not possible either.
On the website I wanted to recover the order I made day before just to pay - guess what - not possible.

At least they were not rude.

HAHAHAHA

5 years later... they send me a message asking for the details... :-D
I cannot believe this. They are laughing stock. It must be April Fools Day thing. Good one guys, good one. :-)

28 January 2015
Unprompted review
Tanie Paczki AngliaPolska.pl logo

Reply from Tanie Paczki AngliaPolska.pl

Dear Thomas,

We are sorry to hear that your parcel was damaged.Unfortunately we are a broker company and we can’t take responsibility for damage of your parcel.
Your parcel was transported & insured by DPD. In case of damage you must claim compensation directly from DPD as you are the owner of the goods.

Please note that according to T&C of the service we do not recommend transportation of fragile items as parcels are handled several times by the time they get to the destinations.

This information was available on our website http://www.angliapolska.pl/biuro-obslugi-klienta/najczesciej-zadawane-pytania#pyt3

During Christmas period our phone lines were very busy but if you send us an email we make sure you always get a reply within 2 working hours.


To avoid similar experience please read information on our website or email us to confirm that the good you are sending are eligible for cover and whether suitable for transit.

Please note we would NEVER recommended sending tiles in DPD transport!

Best Regards,
Specjalista ds. Obsługi Klienta Międzynarodowego
International Customer Service Specialist
www.angliapolska.pl
Email: bok@angliapolska.pl
Tel (PL) +48 12 361 3650
Tel (UK) +44 20 3287 4650

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