received my goods today in reasonable delivery time but as many other customers have stated goods are faulty, phones remain unanswered, returns form download on website leads nowhere. The saga begins,... See more
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I had a minor problem with the website not picking up my postcode, but after a quick call to the helpful ladies in customer services, the order was sorted and received 48 hrs later for free. Very happ... See more
Ordered a product on Sunday evening. The price was the cheapest on google shopping by 3p. However, my £119.96 purchase was considerably cheaper than several other suppliers, included free next d... See more
Go elsewhere for the love of god what a dreadful service. Order two weeks late after sending the wrong item twice to different addresses I hadn't put down as delivery address. Unless you've the... See more
Company details
Information provided by various external sources
Specialist sellers of hand power tools and accessories including Makita, Bosch, Ryobi, Metebo, Festool and Dewalt. Buy online with free delivery options available
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Well priced
Well priced, goods came in a reasonable time. Would use again.
Next day delivery never happens!
Goods arrived in good time
Goods arrived in good time. However a faulty item needs replacing and company are difficult to get a response out of to keep customer informed. ,I informed them I had an urgent need for the replacement and company are not keeping me informed and I have no idea when part will arrive. poor communication after sales service.
Used a few times quick to answer calls …
Used a few times quick to answer calls and fast delivery will keep using as they have best prices iv found
Lack of response
The buying process was fine and the goods came quickly but they don't answer emails after purchase or even after speaking to them follow up and ring or email back.
Faultless
Ordered a product on Sunday evening. The price was the cheapest on google shopping by 3p.
However, my £119.96 purchase was considerably cheaper than several other suppliers, included free next day delivery (if ordered in a certain time frame) and they use DPD which is in my mind the best and most flexible courier service for people who can't wait in all day.
Overall, great communication of order info and delivery info. Will definitely use again, even if a product might be slightly cheaper elsewhere.
Some very good prices and fast delivery
Found some excellent prices on here, cheaper than anywhere else inc VAT & Del.
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