Annie Maison Reviews 

198
•
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

Faultless beautiful item ordered however I’m disappointed with the £4 P&P when item simply arrived in a cardboard envelope probably only costing approx 50/60p & actual postage was only £1.97! Just a... See more

Rated 1 out of 5 stars

I have not received my items, no communication whatsoever, I have not received a response to my contacting them either. UPDATE response. Thank you for responding. Further to your reply, i confirm... See more

Company replied

Rated 3 out of 5 stars

Bought a large clock, which unfortunately didn't work due to the hands crossing over and jamming up. I decided to fix this myself by adjusting the hands rather than sending the clock back - a relat... See more

Rated 1 out of 5 stars

Paid for an item via a link to your site on Facebook on 24th Aug . My Bank account has been debited yet I have not received any confirmation email to say you have received my order!!!! Have also emai... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Behind every unique item lies a story from history and our inspiration comes from the idea that every home is individual and the items we choose to fill our homes with should be individual too.


Contact info

1.8

Poor

TrustScore 2 out of 5

198 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.8

All reviews

(198)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Purchase!

The items arrived well packaged. The pillow is beautiful and great quality and wish I ordered another one! There was an issue with my order not arriving on the expected date but it was sorted out very quickly by the company and it arrived the following day.
Overall, would definitely purchase from Annie Maison again as they have some great and unique pieces.

11 September 2019
Unprompted review
Rated 5 out of 5 stars

New favourite store

I have shopped with Annie Maison a couple of times now. Came across them when looking for a particular style of mirror and they were the ones who had exactly what I wanted. The delivery was super quick and payment options flexible if you need it. The customer service I've had is fantastic and have been kept up to date with both purchases now. Very friendly and helpful and the products are fantastic. Quality and price are both perfect. I will be keeping my eye on the products as they have my style down to a tee.

2 September 2019
Unprompted review
Rated 1 out of 5 stars

incomplete product delivered

No confirmation email was received. The incorrect number of shelf’s were delivered. Altogether a disappointing experience

21 August 2019
Unprompted review
Annie Maison logo

Reply from Annie Maison

Hi Stuart,

Sorry to hear your experience hasn’t been great, all our confirmation emails are sent automatically at every stage stage of the process. Could you please check they weren’t sent your junk mailbox. Also could we ask how many shelves were delivered?

Rated 4 out of 5 stars

Love the purchases

Love the purchases. Perhaps a bit more packaging needed for certain products, my metal flamingo had his feet sticking out of the box on arrival.

2 August 2019
Unprompted review
Rated 3 out of 5 stars

Great service but a faulty clock.

Bought a large clock, which unfortunately didn't work due to the hands crossing over and jamming up. I decided to fix this myself by adjusting the hands rather than sending the clock back - a relatively simple job. Now working well and looks good.

Service was very good.

24 July 2019
Unprompted review
Rated 5 out of 5 stars

Love it.

Love it. Good quality for the price and love the sentiment ❤️

12 July 2019
Unprompted review

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