Faultless beautiful item ordered however I’m disappointed with the £4 P&P when item simply arrived in a cardboard envelope probably only costing approx 50/60p & actual postage was only £1.97! Just a... See more
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I have not received my items, no communication whatsoever, I have not received a response to my contacting them either. UPDATE response. Thank you for responding. Further to your reply, i confirm... See more
Company replied
Bought a large clock, which unfortunately didn't work due to the hands crossing over and jamming up. I decided to fix this myself by adjusting the hands rather than sending the clock back - a relat... See more
Paid for an item via a link to your site on Facebook on 24th Aug . My Bank account has been debited yet I have not received any confirmation email to say you have received my order!!!! Have also emai... See more
Company replied
Company details
Information provided by various external sources
Behind every unique item lies a story from history and our inspiration comes from the idea that every home is individual and the items we choose to fill our homes with should be individual too.
Contact info
12 - 14 West Street, DE11 9DE, Swadlincote, United Kingdom
- 0333 577 1173
- Info@anniemaison.com
- www.anniemaison.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy from start to finish
Easy from start to finish. Ordered on the website and the item arrived well packaged a few days later. Would use again and recommend to others. Thank you
Product was beautiful but it was put in…
Product was beautiful but it was put in a envelope with no packaging around it,the post office had put it in a plastic bag, so when it was posted through the letterbox it dented the flooring in the hallway
cast iron sign
I have no complaints the order came quickly and is good quality, bought as a present for my husband he put it up straight away in the garden and it looks great
Quick delivery great item
Prompt efficient service
Gorgeous product
Gorgeous product, packed safely and arrived next day!!
Will buy from here again 👌🏼
Great little sign made of cast iron
Great little sign made of cast iron. Really happy with it.
Great product arrived quickly and…
Great product arrived quickly and bought as a present for my daughter who loved it.
Ordered my plaque came in the post very…
Ordered my plaque came in the post very quickly and I love it, looks awesome on my wall next to my front door of our new home ❤ it says ...This Is Our Happy Home ....
Beautiful Sign for our Garden
Beautiful Sign for our Garden, great service, fast delivery.
Brought the trio of elephants
Brought the trio of elephants. They are bigger than I thought but absolutely love them. Delivery was quicker than expected too.
I bought a beautiful wall clock back in…
I bought a beautiful wall clock back in february this year . Unfortunately it never really worked properly, wouldn't keep time. I have emailed them numerous times regarding a replacement but they never responded despite message saying email recieved
First class service
Excellent on price - excellent packaging (fragile item), infact I have never received a parcel from any supplier so carefully packed. Would most certainly recommend Annie Maison to anyone.
Fantastic communication and even better…
Fantastic communication and even better products!
Garden flamingo.
Bought the garden flamingo. Exactly what we wanted for a modern garden. Well made. Lovely colours. Excellent service.
Fantastic product, poor service
The product I ordered is fantastic and the price was great considering how lovely the product is. My reason for giving an average rating is customer support. The item I ordered wasn't in stock and I was not notified about this, so I waited expectantly for my shipment until I eventually called to find out what was going on. The lady I spoke to was very friendly and sincere, which is a bonus, but I asked for an email update the next day. She agreed but I never received anything and had to chase again myself, to find out what was happening. Had to chase another time to confirm delivery date. All in all, great product, friendly people, bad administration.
Great product + super customer service
Great product, very reasonably priced, super customer service from Harriet with regard to advising on order received and when I could expect to receive it my end, arrived when they said it would! Very happy!
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