Best prices, accurate descriptions, zero friction transaction, i received my items less than 20 hours after placing the order, they had packaged my bukh anodes and had them ready for shipping a few mi... See more
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I put in an order, and was subsequently emailed by the firm as they wanted to be sure that I got the right ones. I looked into the matter more closely (new boat) and realized I had ordered wrong anode... See more
Company replied
Ordered anodes on Mon albeit after "next day" deadline so expected delivery Wed. Nothing seen so on Thurs, emailed. No response. Phoned and they said "we're just picking the item now". Got courier co... See more
No part numbers for anodes detailed in OEM's manual. One email to Anode Outlet answered the question. Computerised store system went down and stock checked manually to confirm anodes were in stock... See more
Company replied
Company details
Written by the company
We have one of the largest selections of anodes in Europe with competitive pricing. If you are unsure as to what you need, we are always happy to help. Please contact us at info@anodeoutlet.co.uk or on 01243 546935. Anode Outlet: taking the hassle out of protecting your boat from corrosion.
Contact info
6 Kendon Business Park, ME2 4JF, Rochester, Kent, United Kingdom
- 01634 568011
- info@anodeoutlet.co.uk
- www.anodeoutlet.co.uk
Hasn’t replied to negative reviews
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You did “what it says on the can”
You did “what it says on the can”. Beautifully.
I called the shop and spoke to a girl…
I called the shop and spoke to a girl she didn’t quite know what I was asking for but told me she would get someone to call me back but I’m still waiting for that call ?
Not good
Really fast efficient delivery
Really fast efficient delivery, very good company to deal with.
Postage Cist a Rip Off!
Cost of postage to the Isle of Wight was exorbitant at £12.95 for a small 4” cube size parcel. Basically I was ripped off as normal Royal Mail rates apply to the Island so I expect the actual cost was no more than £3! Not sure
I’ll be using them again unless they review their rates. A partial refund would help!
Fantastic Customer Service
I called with very limited options in terms of what kind of anode I could use on my boat.
Jessica was extremely helpful and provided me with the information I required to order the anode I needed.
I would recommend anode outlet to any fellow boater.
I wasn’t sure what I wanted to begin…
I wasn’t sure what I wanted to begin with. However, I followed up with a phone call and Jessica answered, she helped me out within minutes. Extremely happy and will definitely be using again.
Great experience with great delivery
Great experience with great delivery.
Communication was good. Will use again.
Really helpful team
Really helpful team, Wasn't sure exactly what I needed but they were able to look up the part with a few questions and I was able to get what I needed at a great price
Very long delivery and untruthful!!
Very long delivery and untruthful about being dispatched. Anodes took 10 days to be delivered, worse than that is lying - saying they were dispatched on Saturday when in reality they were not dispatched till Monday evening. If you read this Anode Outlet, creating a tracking number is NOT dispatching items!
I could have got things delivered from China quicker than this lot.
Don't believe in stock tag.
The time between getting the boat out of the water inspecting the anodes and replacing same is all important re boat yard availability and costs.
Anode Outlet totally failed here.
The anode price was okay though available from more reliable suppliers.
Delivery was shown in stock but was not taking a week to dispatch and then compounded by the useless delivery company royal mail.
No product no money back
Disappointing to say the least. placed an order with a time limit as it said if they don't have in-stock they contact you. I emailed them when I ordered to say if they couldn't get it out quickly to cancel the order. They contacted me to say they couldn't so I said unless they could ship overseas to cancel the order as noone would be at delivery address after 3 days. (We were going off sailing). Then contact ceased and then I got emails to say the order was being sent anyway and now I can't get product or money back and noone is answering my emails. Total con really consider buying from a more professional organisation.
Failed to deliver, no response to emails
Ordered anodes on Mon albeit after "next day" deadline so expected delivery Wed. Nothing seen so on Thurs, emailed. No response. Phoned and they said "we're just picking the item now". Got courier confirmation of pending shipment but package still not delivered to them. Another email on Friday ignored. Boat back in the water tomorrow, a week after my order placed.
Edited to say, called them again today (Mon 10th). They had not shipped the anodes due to some stock issues, full refund issued.
Good, fast, service.
Order delivered exactly as requested, on time and well packed. Pricing excellent and product quality of high standard.
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