The service we received from Anthony Paul jewellery from start to finish was excellent. Not only did they create the most beautiful ring, they bent over backwards to make it ready for my wife’s birthd... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The service we received from Anthony Paul jewellery from start to finish was excellent. Not only did they create the most beautiful ring, they bent over backwards to make it ready for my wife’s birthd... See more
Company replied
Matthew at the Windsor store removed a 3 band ring for me that was stuck on my finger and very uncomfortable in the heat. He was extremely friendly, professional and calm and I can’t recommend the... See more
Company replied
I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to... See more
Company replied
Simon at the Marlow branch was fantastic! I popped in with a chain that I had dropped. The chain is very fine and it became very tangled. I tried to untangle it myself and made matters far, far worse.... See more
Company replied
About Us At Anthony Paul Jewellery, we specialise in fine, bespoke, and vintage jewellery—crafted with care and personal attention. As a proudly family-run business with over 40 years of experience, we combine traditional techniques with a personal approach across our four boutique locations: Windsor, Maidenhead, Marlow, and Henley-on-Thames. Alongside custom commissions and heirloom redesigns, we also offer professional jewellery services including repairs, valuations, and gold or jewellery buying—always with discretion and care. All bespoke pieces are made by our in-house goldsmiths, and we’re proud to support sustainable practices through our own hydroelectric plant in Snowdonia, contributing to a greener future. Whether you're restoring a treasured piece, marking a milestone, or simply looking for something special, we’re here to help.
44 Kind Edward Court, SL4 1TG, Windsor, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We can't recommend Kim highly enough. Her honesty, care, knowledge and attention to detail was really impressive, as she helped create my engagement ring and our wedding bands. We're really pleased with the craftsmanship of the jewellery, which is excellent. We've also commissioned a remodelling of a ring into a necklace, with which again, Kim has been amazing.

Reply from Anthony Paul Jewellery
Kim at Marlow has been amazing in helping us choose a special birthday ring and helping with the resizing of my engagement and wedding rings. The service we received has been superb from when we first visited to collection. Thank you for such amazing service.

Reply from Anthony Paul Jewellery
George helped us to craft both our engagement ring and wedding bands and we couldn’t recommend them enough.
The engagement ring process was second to none, with great levels of care and attention given to every stage of the development, from designing the bespoke ring to choosing the stone.
When we then came to select our wedding bands the same level of service was given, we had chosen an irregular shape for the engagement band so he advised on the best design to suit and helped to ensure that both rings were stunning in their own right. Incredible end results and fantastic service - thank you!!

Reply from Anthony Paul Jewellery
As before we cant thank you enough for the excellent professional service that you do.The friendly warmth atmosphere when you walk into the shop is surreal.

Reply from Anthony Paul Jewellery
I can’t thank the staff for the outstanding service I received at your Windsor branch. I had a very sentimental piece of jewellery made into an amazing bangle which incorporated my mums diamond earrings .
I can’t thank you enough for all your help
Thanks again
Cheryl

Reply from Anthony Paul Jewellery
Absolutely fantastic service from the onset, George was super helpful and my daughter's signet ring is perfect. Great achievement as the whole project was completed via telephone and emails. Thank you.

Reply from Anthony Paul Jewellery
I recently had a necklace made to my required specification. The Marlow branch were very helpful, proactive and enthusiastic.
The finished result was excellent and I was extremely satisfied.

Reply from Anthony Paul Jewellery
I'm not sure were to start with a review for the Henley branch Anthony Paul Jewellery
My partner Tom made an appointment with them as we was looking for our bespoke engagement ring , and we meet with George who allowed us to try on some rings in the store to see what we liked and didn't like, which took a while with me lol , we ended up being draw to the halo cushion style rings , we made a further appointment with him to discuss the ring and band for a bespoke piece to be made , I can't explain enough how much experience George has , he provided us with advice with what we should have coupled with what we liked ,and what would work best it was fantastic advice , he was absolutely amazing and we had so much trust in his experience that he would get the bespoke ring right , without his direction I think we would of been lost.
he sourced the diamond we wanted with no problem, and gave us an idea of the band we should go for
After a 3 months our engagement ring was made , he also included the drawings of the ring which was amazing, which was a little request from me and he didn't forget. Thanks George :-)
My partner collected the ring which I did not see at first , until he proposed , when I first saw the ring I couldn't quite believe it , it was absolutely stunning better than I imagined, me and my new fiancé was blown away
I don't normally write reviews, but I had to come on and do this for Anthony Paul Jewellery the service from George was amazing , put it this way he knows his stuff lol, I would totally recommend buying any rings or bespoke pieces from Anthony Paul Jewellery great service friendly approachable and amazing , gold star from us .
I'm so happy with the ring made that I can't stop looking at it , keep up the great work you do Anthony Paul Jewellery will definitely be back for our wedding bands George lol
Can't thank you enough :-)

Reply from Anthony Paul Jewellery
Went into Windsor branch because my crucifix’s very fine gold chain was broken. I needed it for my confirmation on Saturday. They absolutely moved heaven and earth to repair the chain, in time for Maundy Thursday. Great service!!

Reply from Anthony Paul Jewellery
My fiancé and I happened across Anthony Paul Jewellery in Windsor as I had been struggling to find a wedding band to match my engagement ring. We met George (who usually works from the Henley branch) who was so helpful and friendly, he had a look at my engagement ring and suggested some lovely wedding band options. He was very knowledgeable and honest, and suggested a few options that would work and quoted how much each would be, there was no hard sell or pushy selling tactics whatsoever. I felt like we were talking to a friend! We were so happy with the experience and the price we went ahead with having a wedding band designed and created by them - I can't wait to see the finished product and will be sure to leave another review once we have it however I have every faith it will be perfect!
Highly recommend seeing these guys for any jewellery needs, great customer service, honest advice and an all round brilliant experience!

Reply from Anthony Paul Jewellery
George and his team were super helpful in helping me make a beautiful signet ring for me while I was halfway across the globe. The craftsmanship is incredible and their care/helpfulness unmatched. Thank you team!

Reply from Anthony Paul Jewellery
I had my emerald ring repaired by them. They did a very good job and the ring looks better than it did originally. The repair took a little longer but they kept me updated.

Reply from Anthony Paul Jewellery
Very friendly helpful service replaced sapphire in my ring and refurbished and cleaned now looks good as new Price very reasonable

Reply from Anthony Paul Jewellery
And this is why we need to keep local businesses going. We had two watches repaired here, one that has sentimental value more than anything else and we didnt want to just accept that we couldn't use it again. The watch is a good as new, the watch hands repaired and a new watch strap, we were kept informed and great friendly customer service. Would very much recommend this lovely business.

Reply from Anthony Paul Jewellery
Genuine,honest, professional service and advice thank you very much

Reply from Anthony Paul Jewellery
A perfectly re-set ring and lovely friendly service - thanks so much Kym!

Reply from Anthony Paul Jewellery
I'm very pleased with the 21st birthday gift ordered from your website for my son. I selected a uniquely designed signet ring, which my son absolutely adored. I wanted something special which will be cherished and you certainly delivered. Thank you Anthony Paul Jewellery for the superb design, workmanship and beautiful presentation box the ring arrived in. My son was so thrilled and has been receiving many compliments on this birthday gift..

Reply from Anthony Paul Jewellery
My wife and me visited the Marlow shop just by chance to see if her silver chain could be repaired we received excellent service from Kimberly who promptly with her expertise was able to fix the chain we will in future for what ever reason use your shop in Marlow and recommend for future to family and friends.

Reply from Anthony Paul Jewellery
I purchased a beautiful gold bracelet from the Marlow shop. I was served by Kymberly who was very helpful. She ensured the bracelet was sized and back in time before moving away! Great service

Reply from Anthony Paul Jewellery
Just purchased a lovely little 5 stone diamond ring in the Marlow shop for my 50th Birthday. Sold by a lovely lady Kimberly with no pressure to purchase, even gave the rings i was wearing a clean while we went for a coffee. Many thanks Kimberly

Reply from Anthony Paul Jewellery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.