AnyViewer Reviews 544

excellent remote control. jus need to modify file transfer window. there must be drag N drop option

good, help us to connect our computer ini one room

Excellent for my need but i need more time to explore it

graphics were broken on intel (r) hd 520 gpu, but the issue I had was that it disconnects and gpu gitches and freezes. only when lid is closed. might be a hardware issue there. but, it disconnected for quite a while when gpu froze so I had to switch to software rendering. I like that it does work even on lockscreen, I wish android version did not prompt every time (to control android), and a linux port would do well.
audio is also noticeably deeper, but fine. and the other issue was that the anyviewer service sometimes breaks and takes a while to restart, or starts but app wont open. but this is the best remote control software since I can just 1 tap control it from anywhere. also keyboard on android is wonky and doesnt even easily let me press the windows key (controlling windows from android).
if you could at least fix the android keyboard implementation that would be nice.

This really works great. its fast - nearly immediate. makes it a breeze to help my dear old mother when she has computer or tablet problems

Great full access to all features remotely, access to two screens, good security options. Speed is sometimes less than perfect but in an acceptable range, connections is stable

I am knowing this remote tool , at the first moment i think i will be a very good tool.

Regards!

DIMITRY ALARCON

See the app does its job really well however the mirroring does lag a little bit Other than that works awesome

AnyViewer is an excellent, free solution for remote maintenance and remote access. It is easy to use, highly performant, and offers everything you would expect from remote support software.
The support team responds quickly and provides competent assistance.
All in all, AnyViewer is highly recommended without reservation.

Easy to use and very quick. thanks.

Good program, very high level of support.

Having this program at my disposal is a great help for me to help my family from a distance. My mom in NH needs assistance often from me in NC. We enjoy playing jigsaw puzzles online together along with FaceTime on our phones. We feel like we're in the same room working on the same puzzle. I don't know how much time I have left with my mom, so I treasure this time with her that AnyViewer provides.

This is the Gold Standard of customer service.

On 27 February, I purchased a subscription to AnyViewer. I need it to help my 96 year old Mother In Law with her computer problems as she lives about 100 kilometres away. I set it up and the connection was the easiest I have ever used with other apps. However, my MIL's computer is very old and uses 2012 - but not 2102 R2. My MIL refuses to update her system saying that at her age it would be a waste of money (and she might be right!). So, although the connection was great and very easy, trying to do anything on her computer was almost impossible as it was really slow and very jittery.
I contacted AnyViewer about the issue on Thursday 5 March about noon. That same evening I received an email from a customer service agent called Lanrey Lucky who explained that without updating my MIL's computer it was unlikely that AnyViewer would work very well. At about 1330 (Melbourne time) the next day (6 March) I emailed Lanrey saying that my MIL would not update her system so (reluctantly) I would be unable to use AnyViewer, as hers was the only computer I needed to control remotely. I also asked if he would initiate the refund back to my Paypal account.
At 1801 that same day I received an emai from Lanry Lucky advising that the refund had been processed!!
I checked my Paypal account the next day and the amount was in there.
In this day and age, when many businesses just view customers as a nuisance once they have your money, this was exceptional. The refund was processed without any attempt by AnyViewer to talk me into maintaining the subscription. The speed at which the refund occurred and is unheard of these days. (I am 83 years old and might be viewed as a grumpy old man - but I grew up in an era when courtesy and understanding were not sacrificed to some warped sense of "efficiency"). Lucky Lanry was courteous and clearly had a clear understanding of my situation.
Let me state that many other businesses could do very well to model their customer service on that excellent example provided by Lanry Lucky and AnyViewer.

Colin Puls

Good quality of service, comfortable environment and stable support.