I felt I got value for money. It took myself my son and wife 6 hours to put the shed together. Patience is key. You will probably make a few small errors putting it together but these are easily recti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been seeing Aasom pop up into my FB page, and I was so skeptical thinking it was another of those fake/scam but I browse in their website and found that something I like to buy was cheaper so I... See more
A slight hiccup on first big order. One item ordered was not delivered but when contacted said it was with the courier on its way which turned out to be a lie.as I found out it was out of stock. Would... See more
When I recieved chairs there was a shocking amount of white stuff from the coverings on the actual chair took loads of wiping to make them good for use
Company details
Written by the company
We are a consumer retail site for Sporting Goods, Pet Supplies, Games and Toys, Health and Beauty, Household Electronics and Garden Furniture. Our website, quick and secure to use, supported by our experienced sales team who are available by phone, email or web-chat to answer any questions. We strive to source and supply products that are a mix of excellent value and high quality, all delivered speedily and safely. We offer: Free IE delivery, 14 day Product Return Policy (T&Cs apply).
Contact info
United Kingdom
- www.aosom.ie
4.5
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hammock purchase
Satisfied with the product which was delivered on time. Didn’t receive the promised notification of dipatch.
25 July 2026
Highly recommend.
Highly recommend.
Effieient and professional
Product arrived on time with efficient tracking system
19 July 2026
Good quality, fast delivery
Good quality piece of furniture fir the price. Fast delivery as promised
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Awful Service from this Company.
I have recently reviewed a very very inferior Pet Stroller purchased from this company. after my initial Trust Pilot review and having been totally unsuccessful in getting any engagement from Aosom until I put up a review on Trust Pilot I am no further on. The company reached out by email with an apology and promised to follow up on the poor quality product. This has not happened and two weeks later no one has come back to me and no one will engage with me to replace this Stroller that is faulty. awful awful service
8 July 2026
Unprompted review
Reply from Aosom IE | Online Store
Dear Helena,
Thank you for taking the time to share your feedback. We sincerely appreciate you bringing your experience to our attention.
We are truly sorry to hear about your experience with the pet stroller and the lack of follow-up after our initial contact. We understand how frustrating it must be to have your concerns remain unresolved, especially after being assured that the matter would be reviewed.
Please accept our sincere apologies for the inconvenience and disappointment this has caused. This is certainly not the level of service we aim to provide. We would like the opportunity to investigate your case further and work towards a suitable resolution.I
f you have not already done so, please reply to our email or contact our Customer Support Team with your order number and any relevant details. We will ensure your case is reviewed as a priority and keep you updated throughout the process.
Thank you for your patience and for giving us the opportunity to make things right.
Kind regards,
After Sale Team
Recommend
Recommend
Second order with this company and very pleased both times great value and product quality
15 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.