Apex Car Rentals Australia Reviews 

130
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had two bookings, one in Cairns, the second pick up in Brisbane with drop off in Sydney centre. Easy to book, good communication and great value with no extra payment for dropping off in another de... See more

Rated 5 out of 5 stars

Very happy that we chose Apex. online booking was easy and all inclusive which is handy when crossing toll roads, no nasty surprises, but the car originally booked was not available due to other cu... See more

Rated 5 out of 5 stars

Clean and shiny almost new 4WD for much better rate than the Big Name rental agencies. No hidden charges, and nice Cairns staff that took time to familiarize me with the car. Real test was when I re... See more

Rated 5 out of 5 stars

being 3 weeks short of 25 not many car companies wanted to look at me unless they added around $20 p/day on top of the asking price, apex however gave me a good rate and didnt wack the surcharge on t... See more

Company details

  1. Car rental company
  2. Car accessories shop

Information provided by various external sources

Welcome to Apex Car Rental Brisbane - Australasia's largest independently owned car hire company. Apex offers a large fleet of new and late model rental car options throughout Australia and New Zealand. Currently our Brisbane Airport car hire fleet are all guaranteed 2011 models!


Contact info

3.5

Average

TrustScore 3.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(130)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

No hidden costs. We had the exact car we asked for ready and waiting. We also had a timely transfer back to the airport. Only problem is we can't use Apex in Sydney.

9 December 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant

had no idea about car hire companies in Australia, but after a frantic search online the day we were leaving the uk, found Apex, arrived in Sydney and nothing but trouble with the car hire firm there, was pleased to leave it at the airport!! In Brisbane it was a total contrast, no add ons, so no arguments! so easy to deal with, the car was comfortable, service great! can't fault them at all, made the second part of out holiday hasstle free!! will definately use again on the next trip!!

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Excellent.

Kei runga noa atu te umanga nei! My whanau and I (6) holidayed in Brisbane, September 2011. Apex was great value for money (in comparison to other companies we searched). The vehicle was prestine and ideal for our needs. The addition of the GPS (no cost) was fantastic as well as the option for unlimited toll service. Problem free, stress free. Communication through emails was efficient and immediate. The service was at all times friendly, informative and helpful. We too have recommended this company to others. We will use this company again.

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Apex - You are a Star

Right from the start, from the easy to follow website ...through to the shuttle driver that picked us up from the airport... through to the friendly and helpful staff at the Apex Brisbane Airport Car Rental office, everything was just PERFECT. The big multi national brands could learn a thing or two from you guys!!

Best of luck for your expansion plans into Australia

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Great Service and cars

We found the service from Apex really good. The car was great value for money and was one of the best we have found on all our trips to Brisbane. The online booking service was really good as well as the service at the airport. We would definitely use them again.

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Loi Nguyen Auckland

Very happy that we chose Apex.
online booking was easy and all inclusive which is handy when crossing toll roads, no nasty surprises, but the car originally booked was not available due to other customers extending their hirage but that was lucky for us as Apex upgraded us to the next model for FREE. wonderful people to deal with, picked us up and dropped us off at the airport which is also an inlcuded option. The car we got to drive added that extra bit of sparkle to our entire trip. Thank you Apex.

8 December 2011
Unprompted review
Show reviews in all languages. (130 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look