Very dissapointing
We paid APP a lot of money for a damp survey. The guy was on site for less than an hour and was utterly inept. He failed to identify sources of water ingress which were later identified and evidenced by a different (more competent) company. APP failed to identify poorly maintained and/or designed drains, drainage channels and downpipes in contravention of the PCA Code of Practice. They failed to identify possible sources of water ingress in contravention of the British Standards Code of Practice. They failed to conduct a comprehensive survey, the scope of which was limited to certain areas only (stopping at internal stud walls!) APP failed to notice that the currently injected chemical DPC had been installed incorrectly (less than half way through the wall) and refused outrightly to comment on existing damp proofing work despite it being fundamental to diagnosing why we still had damp. Refused to answer follow up queries. This is not what we paid for.





