Apparelbus Reviews 455

Great selection, fast shipping good prices, A+ seller

**edited to add this after their response here (but not to my email, phone message or text message)...they don't answer the phone so the response here is literally just them doing PR work.**

Crazy that this company has left it's workflow set up to request reviews.

They sent the wrong products, don't answer email, phone, text or socials.

Consider it a full gamble if you order from them. I will be doing a charge back from my bank for the products that were not received.

I want to give all the stars because for the most part it was a good experience. I received my items quickly and the site was easy to use. However, I have to deduct stars for the customer service. I did not receive all of the items in my order and I am still waiting for someone to respond to my multiple attempts at contacting them for a resolution on that last piece of my order.

Gildan Pocket Tees, Perfect fit and reasonable shipping time, will use again

My experience with ApparelBus was superb, as it was easy to find what I wanted online, payment was relatively effortless, processing time to shipping was quick, and best of all, I received exactly what I ordered in brand new condition. This was my second such experience with ApparelBus, so they are now my "go-to" dealer for purchasing sportswear.

Wow! What a SCAM! Ordered a ton of sweatshirts for a big mental health awareness event because they had reasonable pricing AND a return policy should I not need the entire order. When I was ready to return some items, the website says you need a return approval to send the merchandise back. I emailed them for WEEKS, at least 4 or 5 times. Called their phone number daily (no answer, left several voicemails). ZERO response. I assumed I was scammed at that point and given it was around the holidays and I had no use for the sizes, I donated the sweatshirts instead. MONTHS LATER, Jason, from customer experience, called me back pretending hed be happy to help me w my return. He told me their server went down (huh? even if it did, what does the server have to do w voicemails?) When I told him I no longer had the items and how I tried reaching out to them on more than 10 occasions, including through my credit card company, he told me it was my fault. I made it clear to Jason both myself and all my clients would never be a customer again, and am making sure no one else has this poor of an experience. there are so many better places to order from with the same stock!

Fast service

Best prices and quick shipping make for a happy customer.

Fast shipping and products were of great quality. Thank you!

I love this place. The shipping was so fast. Glad I found you all.

CUSTOMER SERVICE IS JUST AWFUL. I'VE BEEN TRYING TO RETURN AND RECEIVE A REFUND FOR SHIRTS I BOUGHT SINCE THE DAY I RECEIVED THEM 5 DAYS AGO. CALLS, EMAILS, SITE-BASED CHAT...NO ACTION. AT THIS POINT I'M SEEKING ALTERNATIVE SOLUTIONS.

I recently placed an order with ApparelBus and unfortunately ran into an issue. My billing and shipping addresses didn’t match because I was shipping items to a printing company I work with, which is a common practice for me. Despite explaining the situation and offering verification, my order was delayed, and I was told they couldn’t ship to a different address.

I understand the importance of policies, but this experience was frustrating because I needed the items urgently. I ultimately had to cancel the order, which has caused an inconvenience, as now I need to wait for the refund before purchasing again.

I’m giving 3 stars because while their customer service did respond quickly, I felt the lack of flexibility and inability to resolve the issue was disappointing. Policies are important, but exceptions for verified customers could improve the experience.

The shirts I ordered fit true to size and excellent quality. The shipping and delivery of the shirts was very quick. I will definitely order from them again!

Wonderful company to do business with. Great pricing,fast service. No issues as of yet to test customer support. They certainly have me for a customer!

They are great. Had a tiny issue last week but Jason was kind enough to quickly solve it. I’ve been with ApparelBus for some time and I recommend.

Super fast and priced competitive. I order online, easily set up my account and have created easy orders several times.

The prices are great, but like the saying goes....you get what you pay for. The customer service is HORRIBLE! I have called, texted, emailed and tried to do the live chat and no one is answering or responding to me. I have items missing from my order. Not cool.

So glad I found apparel bus! Great quality, and fast service!