Applebee's Reviews 

908
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about slow service, long waiting times, and inattentive staff who failed to bring orders promptly. People also experienced severe issues with poor food quality, including cold dishes, tough meat, and overly greasy meals that deeply disappointed diners. Though some customers encountered frustrating problems, a small group of reviewers were happy with friendly staff and pleasant dining visits. Some people mentioned that certain servers provided great service and made their overall time quite enjoyable. Reviewers also noted that specific meal choices were delicious, quick to arrive, and left guests satisfied.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. While... See more

Staff

People report ambiguous experiences with staff, reflecting high disagreement among reviewers. On one hand,... See more

Product

Users describe ambiguous interactions with product, noting a mix of satisfactory meals and disappointing... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with poorly cooked and... See more

Order

Clients share ambiguous opinions on order, highlighting both frustrating delays and convenient delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ask the waitress how much beef was in the beef nachos. She indicated that there was a large amount. I was getting this as my main meal. There was about a tablespoon of ground beef on the nachos and... See more

Rated 3 out of 5 stars

I ordered a crispy chicken salad. Said it has fresh greens and cheddar cheese and tomatoes. Got the salad it was ice burg lettuce only has no taste whatsoever. A few crumbles of cheese and tomato. No... See more

Rated 3 out of 5 stars

In the beginning, we got our appetizer.And they didn't bring any plates out for us to eat it on. So I was getting the food all over myself. We asked for plates. I finished my appetizer, and then we... See more

Rated 2 out of 5 stars

It took five to ten minutes to get drinks. half an hour after ordering the appetizers, we still never got the food. Kitchen actually FORGOT our appetizers.


Company details

  1. Restaurant

Information provided by various external sources

Welcome to our neighborhood! Applebee's Neighborhood Grill and Bar is the world's casual dining leader, with over 2,000 restaurants in 49 states, 16 countries and one U.S. territory.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

908 reviews

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No history of asking for reviews

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2.6

All reviews

(908)

119 reviews in the last 12 months

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Rated 4 out of 5 stars

Great food, sticky, dirty tables

I can say, I've never had a bad meal at Applebees. My issue is with the tables.. they are tacky, sticky.. wiping them down doesn't help. The Alpine location in Grand Rapids, Michigan... it's time to give the tables a light sanding and poly coating... it's time!

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Unacceptable experience at Applebee’s in Woodbridge, NJ

Unacceptable experience at Applebee’s in Woodbridge, NJ today. I went to pick up an order, and when I told an employee named Luis that I would leave a negative review because of the poor service and disrespect I received, he said: “Do whatever you want, pendejo.” 😡 Totally unprofessional and unacceptable. @Applebees #BadService #WoodbridgeNJ

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Apples or oranges?


Well, the burgers are absolutely out of this world they’re great and if you get the Daily special, you get the burger fries and your drink of choice other than alcohol for 999 man you can’t beat that with a stick! Now their dinners on on the other hand, you’re not gonna let you get out of there for less than 25 bucks but it’s 2026. I guess that’s the price of eggs anyway I do like all the food and the weight staff in bartenders are great and the manager there is really cool. He gave me a gift certificate for 10 bucks one times because in my review I complained about the portions cause I’m a big eater man so for an older person they’re fine but I’ve been known to eat two dinners in one sitting so what does that say? Oh gotta go see the funny papers.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Family Dinner

We had a family dinner at Applebee's on McKnight Road in Pittsburgh, Pennsylvana recently and were pleasantly surprised by how much we enjoyed it. I don't typically get excited about going to average corporate restaurants - often they're fine at best. I settle for places that have menus the kids will like, which often equates to there will be nothing healthy and enjoyable for me. It's been years since I've visited Applebee's. Id ordered the salmon, my son a cheesburger, my husband had about 4 appetizers (don't judge, it was Friday) and my daughter ate from the kid's menu. The waitress was really friendly and attentive. The food and service were so enjoyable and it was a great family dinner! This is going to become one of our go-to places!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

applebees cannot cook. 2 times raw burgers

ordered a bacon burger and the first one came Raw. Drove 15 minutes back for them to make another one and waited about 20 minutes to get home to a burger that was well over cooked

talked to a manager and she said come in and get another on us so I did yesterday only to get another burger that is raw and this time i have pictures.

this is a the auburn ny location. This place just cant get it right

8 January 2026
Unprompted review
Rated 3 out of 5 stars

Horrible service

The waiter was barely there to assist us I took my grandma out we ordered a sizzling butter pecan blondie and it tasted like vinegar honestly so horrible I will always think twice before taking her here again

31 December 2025
Unprompted review
Rated 1 out of 5 stars

The Manager talked to me worse than thar server did. I will tell everyone the Applebee's in speedway has the most rudest manager I ever after not talk to cuz he doesn't even let you talk.

I called wanted to order they tried to over charge me. I asked for Manager and he was worse than the serve. He said with out asking me the problem. Will cancell your order and you have a nice day and hang up on me. I didn't want to cancel my order. I wanted an explanation of way I was being chargedore than. Before for the same order however I wasn't even able to say a word before he hung up on me.

Charlotte Ledbetter
317-618-7087
4 Wales Court
Indianapolis. In. 46222

30 December 2025
Unprompted review
Rated 1 out of 5 stars

No substitutions on 25 for two?

No substitutions on 25 for two? The cheeseburger with soup was a good combination, but the tomato basil soup was terrible. Too much basil. We indicated too much basil to the server and she just took the bowl away with no other offerings. Not good customer service.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

never acknowledged my written complaint

I ordered the Ultimate Trio and had it delivered
I only live 1 1/2 miles from the location, I saw the driver get to the store and left shortly after.. however my food was cold and onion rings hard and cold. NO way that would happen in the time she got there and left. I sent a complain through the website, it was NEVER acknowledged although it say they will get back to you soon. Order number was #50743180-8167836 at Sheldon Rd. Tampa. I will never go there again. I will stick with Chilies

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Racist mexican bar tender wouldn't wait…

Racist mexican bar tender wouldn't wait on me or answer menu questions dirty bar top confusing happy hour garbage happy hour apps served me a burnt hamburger with little salty fries the burger was 1 /2 the size of the burger pictured in the menu 1/2 off happy beer was $1 off
Two beers and Shity burger $32
Do not eat at this place

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service , had to ask for someone to to take our order. I thought it was getting better but it's a hit or miss.Newark De

17 December 2025
Unprompted review
Rated 1 out of 5 stars

I was at the Applebees in Wytheville,Va…

I was at the Applebees in Wytheville,Va & when the guy sat us he said, “someone will be right with you.” So, my husband & I started looking at drinks then we decided what we wanted to eat all the while nobody has yet to come get our order we sat there for 15 min & there were waitresses just standing around

3 December 2025
Unprompted review
Rated 1 out of 5 stars

"Applebee's: A Letdown on All Fronts"

Last night, my cousin and I decided to grab a bite at Applebee's, but it turned out to be a disappointing experience. As someone on a special program, I always carry a reusable hard plastic bottle with me. Unfortunately, I left it behind in the restaurant. When I realized it was missing this morning, I called Applebee's right away, hoping they would have found it. I was frustrated to learn that the manager never returned my call and that the garbage was already picked up, meaning my bottle was thrown away.

To make matters worse, the food was subpar. I ordered chicken that was so drenched in oil that I had to keep pushing it aside. For $18, I expected better quality. I've had experiences with other restaurants that have held onto lost items for me, so I’m extremely disappointed with the lack of care from the staff here.

Given the poor service, the terrible food, and the mishandling of my personal belongings, I can confidently say I will never return to the Applebee's in Yuba City.

30 November 2025
Unprompted review
Rated 4 out of 5 stars

Food was great

Food was great, service was great bought 6 35.00 gift cards that comes to 210.00 but was only given 4 10.00 advertising 2 cards for every 50.00 on gift cards
Purchased Sunday 11-30-2025
From Zanesville Ohio Applebee's

30 November 2025
Unprompted review
Rated 1 out of 5 stars

North Canton

This is possibly the slowest store of any restaurant I have seen any where in the USA I am a door dash driver and have had to unassign my last 4 orders from here as I stood inside waiting for so long it cost me money. Usually it takes at least 5-10 minutes before they will even acknowledge you

25 November 2025
Unprompted review

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