Appliance World Reviews 

185
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Please be aware of the delivery charges from appliance world. . I missed a delivery by 5 mins and was charge £39.99 failed delivery charge. I had paid for the delivery when I bought the appliance so... See more

Rated 1 out of 5 stars

Received a Bosh integrated dishwasher, pluged it in & set it up. After 3 electric shocks 1 of which quite powerful it was obvious there was an electrical fault. Phoned customer services only to be... See more

Company replied

Rated 1 out of 5 stars

The staff are extremely helpful, within 30 minutes of placing my order (North East England near to Newcastle Upon Tyne), they were on the phone to tell me that they don't deliver any further north tha... See more

Company replied

Rated 1 out of 5 stars

I ordered a fridge freezer back in April. Despite receiving email confirmation I still haven't received my order. No one picks up the phone and all emails bounce back. Is this company even real? There... See more

Company details

  1. Appliance shop

Information provided by various external sources

Buy Kitchen Appliances from stock. Best prices on Kitchen Appliances. 25 years in the Kitchen Appliances business


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(185)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Good price and fast delivery

First time to use appliance world and no problems ordering some AEG Kitchen products (2 Ovens, Fridge and a Freezer). Price was the best for these particular products, delivery was quick and came on day promised. Would order from them again.

6 November 2013
Unprompted review
Rated 4 out of 5 stars

Problems but sorted

Had a problem with one of the items we bought from them, Lydia has been trying so hard to sort it out for us and has managed to get us a new replacement which is supposed to be fitted soon will post latter to confirm

22 October 2013
Unprompted review
Rated 1 out of 5 stars

Aggressive in selling. Then who is the customer.

Ordered appliances from this seller. The appliances arrived on time. They send the wrong cooker hood. Called the company a lot of times and the member of staff hasn’t got the authority to send a replacement without the permission of the "Manager" as he so busy in selling. Got him on the phone after a day. Cant sent the replacement on time as they don’t seem to be interested in after sale service. I have to call the builder again to fit the hood as they can't deliver on time. One day of wages to the builder due to the fault of appliance world. Never use this seller if you are expecting after sales support. And it is your luck if you get the item right. Their customer services is so poor even after spending nearly £3000.
No one answers the customer service.

Aggressive in selling. Then kill the golden egg goose

5 August 2010
Unprompted review

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