After having a local appliance repair business come out to fix my refrigerator, it was still not restarting once freezing stopped. I decided to troubleshoot the issue. I found what I thought was the... See more
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Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
1807 Westland Dr SW, 37311, Cleveland, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
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Easy to order and good reviews. Like that it’s original parts.
The customer service in your company has always been very helpful. You guys are awesome!!!
I was concerned I would not be able to find a replacement part for my 15-year-old Whirlpool refrigerator. Appliance parts pro made the ordering process quick and easy.
I have rentals and use Appliance Parts Pros for all my appliance part needs. I might be able to find a cheaper source, but I've never received an unacceptable product and their website makes it very easy to find the part I need. Their delivery is fast and reliable. I once ordered parts direct from GE, but then ended ordering a few days later from Appliance Parts Pro. The reason was GE could not tell me when the parts would arrive. Appliance Parts Pro parts arrived before the GE parts.
Woke up to a refrigerator puddle. Needed a Refrigerator Ice Maker Fill Tube and Grommet Assembly, mine was broken. AppliancePartsPros have it in stock and it will be here tomorrow. Every time I need a part, they have it. Can't ask for more than that.
Easy! (Enter the model # and use the diagram to find the part, or enter the part # and just order it.) Always found what I needed, and it arrived as scheduled.
Got (and paid for) the wrong part number from an APP advisor. Now I'll only get a partial refund- or no refund at all if it doesn't get there in time.
While trying to view and/or purchasing a part and the screen flips you to another part. No knowing that this is happening, the WRONG PART was ordered. Now I had to reorder a new part to replace the wrong part. This wrong part was done by an employee at Appliance Parts - this almost happened again as I was trying to order the correct part. The website took me to another page with the wrong part and I went to another page and almost ordered the wrong part. Lucky I caught screen/part switch.
Once I got started with a chat it went very well. I wish that the diagrams would show/discribe the parts better
I have used these guys for many years. They always have the parts I need and ship fast. The site is super easy to match part to model and the exploded drawings and how to help is amazing.
A genuine manufacturer part in stock, discounted. Same day shipping. Good website description and support!
I'm all about OEM parts. AppliancePartsPros always has my parts, and makes finding and ordering them a breeze. Orders always seem to ship the next day.
I have ordered from Appliance Parts Pro often and have always been satisfied. They always get the parts correct and their search engine is very user friendly.
Easy to find the parts you need and the pricing is good. These days it is hard to find someone to do the repairs, so sometimes you have to do them yourself. It says the parts will be in tomorrow (5/1), so we'll see.
Fantastic company. Great "How to" videos. MASSIVE amount of parts available. Had a slight issue with shipping (shipped late) and they made it right immediately; no questions asked, Cannot recommend this company enough. I will only buy future parts from these fine people.
Their online guides help get part numbers and see how to make repairs. I’ve shopped here about a year now and they’re my go-to.
Easy parts lookup, smooth ordering process, and great availability. Reasonable pricing too.
I’ve used them in the past for replacement parts and they’ve always come through. Shipping is a little expensive but everything ships quickly
Have ordered from the supplier previously, with no problems.
They sent me a defective part. I had to source another thermostat locally, because the oven had to work the next day. Appliance partspro refuse to refund the purchase. Don't use these people as they do not stand behind the products they sell. Even though they are about the most expensive place out there.
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