I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s good and helpful to have and definitely helps build your credit score but you must make sure you put the correct amount to pay back, as it can be a bit confusing then you find it’s a lot your pay... See more
Company replied
Really happy with my experience with Aqua Credit Card. Everything has been straightforward, from managing my account to making payments. The app is simple to use and I can easily keep track of my spen... See more
Company replied
My application in applying for an Aqua Credit Card was very quick and simple. The service that I have received from Aqua so far since I open the account seven or eight months ago has been excellent. I... See more
Company replied
Company details
- #107 of 169 best companies in Non-bank financial service
Written by the company
Aqua is the smart way to build better credit. We give you the power to improve your credit score backed by our expert support, personalised credit limits that can grow as we get to know you and a secure app that guides you on your credit building journey. So you can move forward with confidence, knowing you’re in safe hands. Representative 39.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply. Credit limits and score could increase with responsible account management.
Contact info
aqua Customer Services - PO BOX 173, S98 1JW, Sheffield, United Kingdom
- 0333 220 2691
- www.aquacard.co.uk
4.6
Excellent
17k reviews
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Everything is so easy from checking…
Everything is so easy from checking your balance to using your card with the Aqua App.
26 July 2026
Reply from Aqua card
Hi Patti,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
Excellent if I had a problem
Excellent if I had a problem, I would just call them. Excellent credit card hundred out of 100.
26 July 2026
Reply from Aqua card
Hi Paula,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Stephanie.
Great service
26 July 2026
Reply from Aqua card
Hi Christina,
Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.
Best,
Stephanie.
A very good credit card 💳 handy for…
A very good credit card 💳 handy for food shopping and clothes
26 July 2026
Reply from Aqua card
Hi Derrick,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Kind Regards,
Michelle
You are a very good company to deal…
You are a very good company to deal with thank you so much
26 July 2026
Reply from Aqua card
Hi Stephen,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Kind Regards,
Michelle
Reply from Aqua card
Hi Sukhchain,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Thanks,
Michelle
It’s ok but I asked if I could get…
It’s ok but I asked if I could get paper statements but they never sent anything last month
25 July 2026
Reply from Aqua card
Hi Paula, I would like to thank you for your feedback, as we are always working to improve our services. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. Please be assured that this feedback will be passed on to the relevant team for further review. Thanks, Sheona
I’m really happy with aqua they have…
I’m really happy with aqua they have given me a chance to rebuild my credit rating , thank you
23 July 2026
Reply from Aqua card
Hi Mr Copp, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊Best, Sheona
Reply from Aqua card
Hi Ghafoor, thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services. Best, Sheona
Disappointed
25 July 2026
Reply from Aqua card
Hi Martin, thanks for your feedback. I am very sorry to read that you're dissatisfied with Aqua. This is not the level of service which we aim to provide at all, and please be assured that this feedback will be passed on to the relevant team for further review. Best, Sheona
AQUA CARD
I’ve had a really positive experience using my Aqua credit card. The app is easy to use, making it simple to keep track of my spending, payments and available balance. Payments are processed quickly, and everything is presented clearly, so there’s never any confusion.
The customer service has always been friendly, professional and helpful whenever I’ve needed assistance. It’s also been a great way to build and maintain my credit rating through responsible use. Overall, Aqua offers a straightforward, reliable service with excellent support. I’d happily recommend them to anyone looking for a credit card provider that delivers a great customer experience.
25 July 2026
Reply from Aqua card
Hi Andrew, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊We hope you continue to enjoy our services. Best, Sheona
Aqua is good for any transaction
25 July 2026
Reply from Aqua card
Hi Rajeshwar, thank you for choosing us as your card provider - and for leaving us a positive review 😁Best, Sheona
very nice and easy to use
25 July 2026
Reply from Aqua card
Hi Raymart, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I travelled abroad
I travelled abroad, and no extra charges for converting currency, seamless
30 July 2026
Reply from Aqua card
Hi Malcolm,
Thank you for choosing us as your card provider - and for leaving a positive review. We're happy to hear you're enjoying your card! 😊
Thanks,
Andy
Aqua card has provided me with a…
Aqua card has provided me with a lifeline 🫶
From the app, to the card, to customer service 10/10
24 July 2026
Reply from Aqua card
Hi Daniel,
Thank you for leaving a 5-star review! We're delighted to hear you've had a good experience with us and hope you continue to enjoy our services 😊
Thanks,
Andy
Reply from Aqua card
Hi Konstantinos,
Thank you for choosing us as your card provider - and for leaving us a positive review! 😊
Thanks,
Andy
Reply from Aqua card
Hi Mr Jackson,
Thank you for taking the time to leave us a kind review! We're delighted to hear that you've had a good experience with us and hope you continue to enjoy our services 😊
Thanks,
Andy
Why do you have to give my number to…
Why do you have to give my number to someone to call me for the money I owe you?
24 July 2026
It’s very very good.
23 July 2026
Reply from Aqua card
Thanks for leaving a review, Kasinadh. It's great to hear that you've had a wonderful experience with us 😁 Thanks, Sheona
Reply from Aqua card
Thank you for leaving a review Jackie 😊 We're happy to hear that you've had a positive experience with Aqua. Thanks Sheona
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