Arctic Edge Reviews 

191
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful products, noting that the beanies and hats are super warm, comfortable, durable, and crafted from very soft wool. People also highlight the exceptionally fast delivery service, with orders arriving quickly and reliably even around the busy holiday season. However, some people mentioned that certain items had minor flaws or loose fibers that required trimming, while others accidentally shrank their items in the wash. Despite these occasional drawbacks and isolated product complaints, consumers remain highly satisfied with the overall quality, warmth, and beautiful designs.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the wonderful designs, warmth, and... See more

Quality

Consumers find quality to be a source of great satisfaction. Reviewers frequently highlight the beautiful... See more

Delivery service

Customers had positive experiences with delivery service, reporting that items arrived in no time at all.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love our Arctic Edge beanies. My husband and I each bought one on a Viking Expedition cruise to Antarctica, and we purchased two more on the ship as souvenirs for grandkids. I’ve just now received... See more

Company replied

Rated 5 out of 5 stars

This is not my first experience with the brand, this time I bought more beanies for my family and friends. The quality is amazing nothing better for cold, wet weather. And I love all Moomin, Snufkin,... See more

Company replied

Rated 5 out of 5 stars

Ordered an Antarctica beanie from Arctic Edge. The beanie is absolutely wonderful! But the customer service was even more excellent, they made sure my order arrived in time for my trip and they were s... See more

Company replied

Rated 5 out of 5 stars

I have lived in my Svalbard hat and love it. I was gutted when I managed to shrink it by putting it in the wash. So I ordered a replacement and needed it quite quickly for a weekend of mountaineering... See more

Company replied


Company details

  1. Outdoor clothing and equipment shop

Written by the company

Arctic Edge. Luxurious woollen outdoor clothing, made for the most extreme conditions. Our beanies and neck gaiters have reach both North and South pole, and the summit of Everest. Designed on Svalbard by local guide, made in New Zealand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the beanie

Love the beanie. Quick delivery too!

13 February 2024
Arctic Edge logo

Reply from Arctic Edge

Dear Rosie, thanks so much for your recent order :). Glad the beanies arrived quickly to you and that you like them. Wishing you a wonderful winter ! Yann

Rated 5 out of 5 stars

Very good quality and quick delivery

Very good quality and quick delivery. The company is doing everything well.
Maybe some discounts for returning customers?

20 January 2024
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Reply from Arctic Edge

Dear Ewa, thanks for your order with Arctic Edge :) and for the feedback you have provided. Arctic Edge has, until now, mostly been B2B focused and only recently started selling online B2C. Lots of work to do on this side, including newsletters to keep loyal customers up to date, and taking care of them. Thanks for the reminder ;) and thank you for your continued support. Yann

Rated 5 out of 5 stars

Warm and comfy Toques

Amazing products kept our heads warm in Antarctica and now we use them in Canada! Get customer service! Beautiful designs! Get compliments every time I wear the toques!

17 January 2024
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Reply from Arctic Edge

Hi Joann, thanks so much for your order and for leaving some feedback. Glad to hear you like the beanies and congrats on your trip down south, it is truly amazing :). Hope the beanies will give you good memories. Yann

Rated 5 out of 5 stars

Very good quality.

Scarfs and headbands are super nice and warm.

23 January 2024
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Reply from Arctic Edge

Hi Marlen, great to hear you like your woollen items :) . Thanks for placing an order with Arctic Edge. Yann :)

Rated 5 out of 5 stars

Great service!

Great service from phoning a sportshop in Svalbard, ordering my hat from Germany, and them sending it to my friend in sweden. Thank you very much!!🥰😄👍🏻

7 December 2023
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Reply from Arctic Edge

Dear Kristin. Glad we could send this order to your friend in Sweden. Hope they will enjoy the woollen garment. Thanks so much for the order :) . Yann

Rated 5 out of 5 stars

Quality Products

Quality and ease of purchase. Fast shipping

29 December 2023
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Reply from Arctic Edge

Hi Gene, thanks for placing an order with Arctic Edge. Now you are ready for winter adventures :) ! Happy New Year. Yann

Rated 5 out of 5 stars

Perfect delivery to Germany

Years ago I bought a hat in New Alesund and had been looking for a way to buy it online ever since.
I found it now and ordered it on Sunday evening in Oslo. The next Tuesday I received the delivery, without import duties or customs, because it came from a dispatch centre in Germany. Finally, perfect!

17 December 2023
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Reply from Arctic Edge

Dear Ansgar, season greetings ! Thanks ordering some Arctic Edge woollen garments, and happy to hear the items arrived fast ! :) Glad to hear you noticed there were no import taxes to pay within the EU :). I used to have the stock located in Norway, but now I have it in Germany also meaning no more import taxes for EU customers :). Thanks again and hope you have a wonderful winter season ahead ! Yann

Rated 5 out of 5 stars

I love the buff

I love the buff. It is very warm, you can pull it high and protect your chin...
My second experience with Arctic Edge is as fantastic as the first one - the delivery was fast, the buff was well packed...
I can only recommend!

5 December 2023
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Reply from Arctic Edge

Dear Ewa. Thank you so much for your new order, and great to hear you are like the neck gaiter. I too (unbiased!) love the neck gaiter as there is simply nothing else like it on the market today. It has saved me and many others on so many frozen adventures, often I bring it all the way up to my eyes ! Thanks for your kind feedback and for your continued support. Wishing you a wonderful festive season ahead, with lots of winter adventures to come :). Yann

Rated 5 out of 5 stars
Arctic Edge logo

Reply from Arctic Edge

Hi Susan, glad to hear you received your parcel quickly ! :) Hope you enjoy your woollen garments now that the winter is on. Thanks so much for the order :). Yann

Rated 5 out of 5 stars

Soft, warm, awesome gaiters and hats

They make the best hats and gaiters/buffs. Super warm, soft, and comfortable, and provide a cool use for an invasive New Zealand possom's fur. If you go to Svalbard, you'll notice even the locals wear their gear and the guides recommend them. Highly recommended.

Super fast shipping (if you, too, regret not buying more while in Svalbard)! Arrived in a few days to the US.

20 February 2023
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Reply from Arctic Edge

Dear Matthew. Wow thanks for taking time to share these kind words ! Means a lot ! :) Glad to hear you made it up that part of the world. Thanks so much for the order, and wishing you a wonderful winter. Yann

Rated 5 out of 5 stars

Great company

Fast shipping, good communication, high quality products

27 November 2023
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Reply from Arctic Edge

Hi Ben, thanks for choosing Arctic Edge and for your order. Happy to hear you like the products :). Yann

Rated 5 out of 5 stars

Looks good even with glasses

Signature Beanie (Grey/Bark)
Soft and warm. Excellent quality and fit, beautiful colors. Looks good even with glasses.

25 November 2023
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Reply from Arctic Edge

Hi Göran. So nice to hear you like the beanie :) hope it will keep you warm on lots of adventures to come !. Thanks so much for the order. Yann

Rated 5 out of 5 stars

Arctic Edge had the perfect gift…

Arctic Edge was the best place I found for the winter hats with Antarctica woven into the hat. No other site had such a unique style that I found on Arctic Edge. Making it the perfect for a gift to a friend who was going to Antarctica.

14 November 2023
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Reply from Arctic Edge

Hi James, glad to hear you found Arctic Edge and happy with the beanies :) thanks so much for placing the order ! Hope your friend will also enjoy the beanie on their upcoming travels :)

Rated 5 out of 5 stars

My set nr 2

My set nr 2 , still the same excellent quality and design.
Great service 👍

23 November 2023
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Reply from Arctic Edge

Dear Gerd, thank you very much for your feedback and for your order. Great to hear you like the products, quality and design. Wishing you a wonderful winter season ahead. Yann

Rated 5 out of 5 stars

Great quality

Great quality, fast delivery!

20 November 2023
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Reply from Arctic Edge

Thank you for leaving some feedback, and thanks again for your order :). Wishing you a wonderful winter season. Yann

Rated 5 out of 5 stars

A winter essential!

Saw the Svalbard gaitor when visiting the Svalbard museum and regretted so much not buying the rest of the set that I found the manufacturer! The products arrived in a matter of days and the quality is as excellent as expected.

29 October 2023
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Reply from Arctic Edge

Dear Nishika, thank you so much for your order. Glad to hear the items arrived fast, and hope you will enjoy them this coming winter. Greetings from Norway :). Yann

Rated 5 out of 5 stars

Great support and amazing quality

Great support and amazing quality products : )

27 October 2023
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Reply from Arctic Edge

Dear Pablo, thanks so much for the order. So happy to hear you like the products. Wishing you all the best on your expeditions. Yann

Rated 5 out of 5 stars

Very responsive and fantastic customer…

Very responsive and fantastic customer service when I needed a special order. When the hats and gaiter arrived (very quickly), they’re incredibly soft and warm. Looking forward to using them as soon as it’s cold enough!

3 October 2023
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Reply from Arctic Edge

Dear Amy. Thank you so much for the order. Glad we could help with your request, and happy to hear the items arrived quickly to you. Yann

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