Arealocksmith Reviews 6

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Locksmith
  2. Emergency locksmith service

Information provided by various external sources

AREA Locksmith is a trusted and reliable locksmith service in the city of London that has been servicing the needs of local businesses and communities.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t touch with a barge pole

Don’t touch with a barge pole. Said £49 and 30 mins max response time - waited 1hr 20mins and he wanted £125. Our key was in the lock on the inside so was not a ‘difficult job’ - in fact we ended up demonstrating that fact by doing it ourselves with a metal hook through the letterbox. Charlatans!

2 October 2020
Unprompted review
Rated 1 out of 5 stars

Said no call out but was charged 49 for…

Said no call out but was charged 49 for the hour. But he charged 2 hours despite being here 50 minutes. Initially said £80 for the ‘overnight’ lock. He fitted this lock in the end then when I said I would pay cash charged 240. I will be ringing the head office tomorrow to see what he put through the books. Then trading standards. Avoid.

27 May 2020
Unprompted review
Rated 1 out of 5 stars

Rude, Unprofessional, Using Unregulated Scammers

Like the review above, the individual who came to my flat claimed that the lock had to be destroyed, was exceptionally rare, and that it would cost hundreds of pounds to replace. Drilled the lock when, having shown the pieces to locksmiths since, it could easily have been picked. Put in an extremely cheap replacement, didn't even replace the handle, and asked for "what you can afford". Emailed to complain about this and responder was exceptionally rude on top. Same individual who visited me was listed on Reddit's lockpicking forums running the same scam on someone else a day before.
Stay far, FAR away from this company.

21 February 2020
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! Call out rates are not as advertised. I was charged 90 pounds just to open the door. I then had the choice of a new barrel starting price 110 pounds rising to 175 pounds for the “British Standard” spec. Oh and then don’t forget the additional 35 pounds installation fee Sir....now he was a nice guy and apologised profusely for being 1 and a half hours late however I’m also a nice guy and this chap obviously didn’t feel in the slightest bit uncomfortable about trying to take advantage of my kind face and rip me off. Just because I may look a bit green behind the ears doesn’t always convert to being as dumb as some may take you for. Anyhow if you have read this far beware that the 55quid no nonsense rates actually equate to what could be 90+175+35=A cool 300quid for 15 minutes work.
In short: Avoid!

28 October 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look