Arencia logo
Visit website

Arencia Reviews 1

•
TrustScore 3 out of 5

3.2

Cosmetics shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Cosmetics Industry
  4. Health and beauty shop
  5. Skin care clinic
  6. Skin care products vending machine

Information provided by various external sources

ARENCIA, Personal Skincare Co. We will change how you think about skincare. Find skincare products to target skin concerns, such as dry skin, blackheads, whiteheads, large pores and acne. Shop the full line of ARENCIA cosmetics and skincare products an...

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Customer Service?

I'll be the first to kick this off. I was really excited when I came across their brand on Instagram and decided to place an order in April. It's June, no product has arrived and no email since I placed the order. I reached out via email, got a bounceback with the email 'system at arencia.com' and then after searching I emailed 'arencia at arencia.com' No auto reply and no response. Go onto their Instagram to see they are very active so I sent a DM. Response; customs has rejected my parcel in Canada, here's a refund. Fair enough but my biggest and only issue is their lack of customer service. I allowed the extra time because of COVID, the least they could have done was sent me an email. No banners on their website or anything.

This is a reason why people stick with Amazon.

Any recommendations for a reputable brand for shampoo bars?

3 June 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look