Argento Reviews 

44,409
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more

Rated 5 out of 5 stars

Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more

Rated 5 out of 5 stars

Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more

Company replied

Rated 1 out of 5 stars

Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more

Company replied

Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Jeweller
  4. Jewellery Engraver
  5. Watch shop

About Argento

Written by the company

With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.

We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!

We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!

Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44k reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(44,409)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

So great and fast delivery would highly recommend

14 May 2025
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Reply from Argento

Hello, we're glad you had a great experience with our fast delivery service! Thank you for your recommendation; we appreciate your positive feedback. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff engaged and went out of their way to find the item required on your website. Sourced and providied the info and I have since purchsed because of that service. Very pleased with watch which arrived promptly about a day or so later. good quality.

27 May 2025
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Reply from Argento

Hello, we're happy to hear that our staff's efforts to locate the item and provide information led to your purchase. We're pleased you are satisfied with the watch and its prompt delivery. Thank you for your positive feedback. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Birthday present for best friend

Bought 3 charms for my best friends 60th not until end of month but I know she'll love them

28 May 2025
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Reply from Argento

Hello, we're happy to hear that you think your best friend will love the charms for her 60th! Thanks for your positive feedback and for choosing us. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Great customer sevice after a mistake…

Great customer sevice after a mistake made by me. Rectified with fast response great communication.

28 May 2025
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Reply from Argento

Hello, we appreciate your positive feedback! We're happy we could resolve the issue quickly and provide excellent support. Thank you for sharing your experience with us. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Quality item

Prompt delivery item as described quality item for price

12 May 2025
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Reply from Argento

Hello, we appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with the fast delivery and quality. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery

6 May 2025
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Reply from Argento

Hello and thanks for your feedback. We are pleased to hear that you were happy with the speed of your delivery. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Excellent service and very competitive

Excellent service and very competitive pricing. Would definitely use this company as my first port of call.

27 May 2025
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Reply from Argento

Hello, we're happy to hear that you received excellent service at a competitive price. Thank you for letting us know that you would consider us first. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Free and fast delivery

I ordered last minute for a friends birthday and it arrived within two days! I thought it would have taken a week, so thank you so much Argento 🤗

27 May 2025
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Reply from Argento

Hello, we're so happy to hear that the order arrived quickly for the birthday! We appreciate you taking the time to leave us this feedback and hope your friend liked their gift. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Superb service

Easy to use website, great choice of charms, order arrived quickly and the girl in my local Argento was so friendly and helpful as she quickly and easily popped my new charm into place on my bracelet.
Thank you Argento 10 out of 10!

22 May 2025
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Reply from Argento

Hello, we're happy to hear that you found our website easy to use and appreciated the charm selection. It's great to know your order arrived quickly and the team member was so helpful. Thank you for your wonderful feedback! Have a nice day. ARGENTO

Rated 5 out of 5 stars

Silver bracelet

Quick & very efficient. Thankyou

12 May 2025
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Reply from Argento

Hello , we're happy to hear that your experience was quick and efficient. We appreciate you taking the time to leave us feedback. Have a nice day. ARGENTO

Rated 5 out of 5 stars

I found it very easy to shop online for…

I found it very easy to shop online for my bracelet and enjoyed looking for carms.i found the prices very reasonable.

12 May 2025
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Reply from Argento

Hello, we're happy to hear that you found it easy to shop for your bracelet and charms online. We appreciate your feedback and are glad you found our prices reasonable. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Everything from ordering which is very…

Everything from ordering which is very easy and delivered when said it would be delivered with email's telling me how my order is progressing

23 May 2025
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Reply from Argento

Hello, we appreciate your feedback and are happy to hear that our ordering process was easy, and your order was delivered as expected with helpful updates. Have a nice day. ARGENTO

Rated 1 out of 5 stars

incorrect item was send and no response…

incorrect item was send and no response at all from customer service. Very disappointing.

31 May 2025
Unprompted review
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Reply from Argento

Hello and thanks for your feedback. I am sorry to hear that you received the incorrect item. Please reach out to customerservices@argento.com who will be happy to look into this and advise you further. Apologies again. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Manager was amazing with my daughter…

Manager was amazing with my daughter when she was piercing her ears. She made her feel so special and made the whole experience just lovely

6 May 2025
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Reply from Argento

Hello, we're so happy to hear that your daughter's ear-piercing experience was lovely! We appreciate you taking the time to share your positive feedback; it means a lot to us. Have a nice day. ARGENTO

Rated 5 out of 5 stars

I ordered very easily and got the…

I ordered very easily and got the product very fast. Me honest recommendation

23 May 2025
Argento logo

Reply from Argento

Hello, we're happy to hear that you found the ordering process easy and received your product quickly! Thank you for your recommendation; we appreciate it! Have a nice day. ARGENTO

Rated 5 out of 5 stars

Fast

Fast, efficient and great service from start to finish.

23 May 2025
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Reply from Argento

Hello, we're so happy to hear that you were pleased with the speed and efficiency of our service from beginning to end. Have a nice day. ARGENTO

Rated 5 out of 5 stars

Exactly what I wanted

What exactly what I ordered and ery quick delivery. Would highly recommend. Will be shopping again with you.

9 May 2025
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Reply from Argento

Hello, we're happy to hear that you received what you wanted with quick delivery! We appreciate your recommendation and look forward to your future shopping experiences with us. Have a nice day. ARGENTO

Rated 1 out of 5 stars

Why do I need to "activate" a voucher to use it online, hung up on by Customer Service absolute joke

Received 2 physical vouchers and I'm unable to use them online despite using 1 in-store, never heard of having to ring customer service to activate a voucher before in my life pure nonsense.

Waiting to get through to someone for 10 minutes and I was hung up on automatically!

P!sstake

30 May 2025
Unprompted review
Argento logo

Reply from Argento

Hello and thanks for your feedback. I am sorry to hear that you had trouble getting through to our customer service team, this would have been due to them being on other calls when you were trying to get through. Apologies that you were not aware that our physical vouchers need activated for online use, this is stated on the card that would have been provided with the voucher - sorry if this was missed and for any upset caused, this would never be our intention. Have a nice day. ARGENTO

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