Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more
Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more
Company replied
Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more
Company replied
Company details
About Argento
Written by the company
With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.
We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!
We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!
Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.
Contact info
4a Connsbrook Avenue, BT4 1JT, Belfast, United Kingdom
- +44 (0) 2890 473 483
- customerservices@argento.com
- www.argento.com
4.4
Excellent
44k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Argento
Hello, we're happy to hear that you received your order so quickly! Thanks for your positive feedback. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for your feedback. We are pleased to hear that you were happy with the service received. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for your feedback. We are pleased to hear that you like our jewellery. Have a nice day. ARGENTO
Hate DPD…
Goods not arrived and despite emailing your customer services and DPD I have had no response extremely disappointed
13 May 2025
Reply from Argento
Hello and thanks for your feedback and apologies for any upset that was caused with your order. On checking I can see that your order was dispatched on 13th May and delivered by DPD on 14th May. Unfortunately on checking we have no emails or correspondence from you which is why we had not replied. If you still need help with this order please reach out to our customer service team who will be happy to look into this. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for your feedback. We are pleased to hear that you were happy with the service provided. Have a nice day. ARGENTO
It was so easy buying online
It was so easy buying online. Descriptions of the jewellery are good. Quick delivery. And very good packaging.
13 May 2025
Reply from Argento
Hello, we're happy to hear that you found our online buying experience easy and the descriptions helpful. We appreciate your feedback regarding the quick delivery and good packaging. Have a nice day. ARGENTO
Great store
Easy website to navigate. Next day delivery was on time. I have shopped online and in store . I have never been disappointed. Staff are always so kind and helpful.
15 May 2025
Reply from Argento
Hello, we appreciate your feedback and are happy to hear that you found our website easy to navigate and your delivery was on time. We're also glad that you've consistently had positive experiences with our staff. Have a nice day. ARGENTO
Won’t be using again
Spelling mistake on delivery address.
Customer service wasn’t interested at all.
The item finally turned up and was filthy. Looks like a second hand item. Really dissapointed
12 May 2025
Reply from Argento
Hello and thanks for getting in touch. I am sorry to hear that you were so disappointed with your order and the service received. On checking the order I can see that when the order was placed the address was inputted incomplete which caused the delay with your order. I can also see that my colleague replied to your email on 23rd May to ask for more information to allow us to look into your concerns with the product. Please reply to this email and we will be happy to advise on next steps to resolve this for you. Apologies again for any upset or disappointment caused - this would never be our intention. Have a nice day. ARGENTO
I ordered from my local Irish store…
I ordered from my local Irish store website. I was informed dispatch would be that day 28th April. It was a gift for niece celebrating her confirmation the following week. After several emails to you, my order arrived 17th may, too late for my occasion. Disappointed. Would have returned it only my niece choose it. Not a great service really
30 April 2025
Reply from Argento
Hello and thanks for your feedback. Apologies for any disappointment that was caused with the delay. I can see that your order was placed after our 3pm cut off on 29th April so your order was dispatched the following day. We are a company based in Northern Ireland however as we ship all over the world currency will be shown in the local currency - sorry if our location was not know and therefore that delivery would take longer. Sorry again for the delay with our delivery partner and the upset that your order has caused - this would never be our intention. Have a nice day. ARGENTO
Reply from Argento
Hello, we're happy to hear you were satisfied with our delivery service! Thank you for your positive feedback. Have a nice day. ARGENTO
Excellent Customer Service
Excellent Customer Service - Becky went above and beyond to help me.
14 May 2025
Reply from Argento
Hello, we appreciate you taking the time to share your feedback. We're happy to hear that you received excellent support from Becky. I have passed on your kind words to her. Have a nice day. ARGENTO
Highly recommend i purchased 2 charms…
Highly recommend i purchased 2 charms from Argento they arrived within 3 days and were beautifully packaged.
12 May 2025
Reply from Argento
Hello, we're happy to hear that you are pleased with your recent purchase and the quick delivery. Thank you for your positive feedback. Have a nice day. ARGENTO
Birthday charm
Ordered a charm for my daughters birthday and it was a great experience overall and quick delivery, wud def order online again
12 May 2025
Reply from Argento
Hello, we're so happy to hear that your daughter loved the charm and that you had a great experience with quick delivery. We appreciate your feedback and look forward to your next order. Have a nice day. ARGENTO
The item was dispatched quickly & I was…
The item was dispatched quickly & I was very pleased with the packaging & gift bag. The necklace is lovely
29 April 2025
Reply from Argento
Hello , we're delighted you were pleased with the swift dispatch, packaging, and gift bag. We're also glad to hear that you were happy with the necklace. Thanks for your feedback! Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for your review. We are pleased to hear that you were happy with the service received. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate your positive feedback! We're happy you were satisfied with our prices and delivery. Have a nice day. ARGENTO
Great service...Jewellery was beautiful…
Great service...Jewellery was beautiful and off great quality
28 April 2025
Reply from Argento
Hello, we appreciate your kind words! We're glad you found our service great and that you were happy with the products received. Have a nice day. ARGENTO
Very prompt & efficient service and…
Very prompt & efficient service and delivery. Happy with service.
12 May 2025
Reply from Argento
Hello, we appreciate your feedback and are delighted you were happy with our efficient service and delivery. Have a nice day. ARGENTO
Reply from Argento
Hello, we're delighted you were happy with your order and the service received. Have a nice day. ARGENTO
Reply from Argento
Hello, we're glad you appreciated our offers and the speed of our service and delivery. Thank you for your positive feedback. Have a nice day. ARGENTO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.