Best and easiest purchase I have ever made. The service from steven Kinnaird at east kilbride motorstore was above and beyond exceptional Everything explained crystal clear no sales pitches. Tell him... See more
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Review summary
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We have purchased through Arnold Clark previously and always found them to be very attentive and professional. We had a walkaround video of the vehicle before purchase and any minor defects were poin... See more
Company replied
Thoroughly recommend BYD Newcastle for your next car purchase….Seal U DM-i is superb and the staff at Scotswood Road were so helpful and accomodating. Big shout out in particular to Chris and Will who... See more
Company replied
Flawless service from beginning to end. Expert guidance by Keith Thompson in helping us make the right decision not just in relation to the model but the detailed specification. Nothing was too much t... See more
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Company details
- #42 of 97 best companies in Car dealer
About Arnold Clark
Written by the company
For over 60 years, Arnold Clark has been leading the way in the UK automotive industry. We now have over 200 UK branches, representing 27 manufacturers, and offer a choice of over 20,000 used cars on our award-winning website, ArnoldClark.com. We also take care of everything from rental and parts and servicing, to insurance and fleet management.
Start your searchArnold Clark
Written by the company
- We care
- At Arnold Clark, our policy is to treat all customers fairly and with the utmost respect, whether in person or on social media. Your opinion matters to us and we always welcome your feedback. Tell us what you think of our service on Trustpilot; what you loved and what we could do better. All of it helps us to improve as a company and to give you the best customer service we can. And, your reviews help other customers, too.
- Everything you need for your car
- As well as great deals on new and used cars, we also offer parts, servicing and repairs, as well as aftercare products, manufacturer-approved accessories and valeting services. Whatever your motoring needs, we can help.
- Arnold Clark Car & Van Rental
- With over 40 branches throughout the UK, you’re never far away from vehicle hire you can trust. From getting road trip-ready in one of our small cars to loading up a Luton van for the big move, we have a vehicle for you. Better still, we won’t charge you for any hidden fees and all our hires include comprehensive insurance as standard.
- Motability
- Arnold Clark has been part of the Motability scheme since 2006, and we’re proud to offer Motability advice and deals at all our franchised branches, with a wide range of vehicles to suit every lifestyle.
- Helping in the community
- As a company we always aim to give back to our local communities and support a number of grassroots organisations. We’ve partnered with charities such as the road safety initiative Good Egg, as well as Cash for Kids and the Kiltwalk.
Arnold Clark Upgrade Event
There’s never been a better time to upgrade.
Get two years’ free servicing when you buy a used car!
Or, get a home charger from just £549 when you buy a fully electric used car.
Don’t miss out – shop at ArnoldClark.com today!
Contact info
United Kingdom
- customerservice@arnoldclark.com
- www.arnoldclark.com
4.7
Excellent
191k reviews
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Flawless service from beginning to end
Flawless service from beginning to end. Expert guidance by Keith Thompson in helping us make the right decision not just in relation to the model but the detailed specification. Nothing was too much trouble. Our second Volvo from Arnold Clark.
28 June 2026
Reply from Arnold Clark
Hi Philip,
Thank you for your review and for choosing us again. We’re delighted Keith was able to provide expert advice and help you select the right vehicle and specification to suit your needs. It’s wonderful to hear everything was handled so smoothly. We hope you enjoy your new Volvo.
Arnold Clark Team
A truly professional pain free service
A truly professional pain free service. So much so my husband and I each bought a new car within 2 months of each other.
4 July 2026
Reply from Arnold Clark
Hi Merlene!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
Excellent quick reliable service
Excellent quick reliable service. A friendly polite way to treat customers . Well done staff at Arnold Clarke, A special Thank you to Lauren who made our day by dealing with everything professionally and kindly.
6 July 2026
Reply from Arnold Clark
Hi Alia!
Thank you! Your recommendation means so much to us and we're so happy to have earned it.
Arnold Clark Team
No pressure selling browsed round…
No pressure selling browsed round forecourt then when we asked for help
Kepree the sales person was first class very helpful and knowledgeable the sale went like clockwork we also had a test drive would definitely go back in the future
6 July 2026
Reply from Arnold Clark
Hi Granville,
Thank you for your kind feedback. We’re pleased Kepree provided knowledgeable and helpful guidance while giving you the freedom to explore your options at your own pace. It’s great to hear the process ran smoothly and that you enjoyed the test drive. We look forward to welcoming you back in the future.
Arnold Clark Team
Employee of the month
Was looked after by Mo in the Preston branch, very patient and didn’t mind me changing my mind again and again. Any issues I had Mo solved ! Really is the employees that make the place
2 June 2026
Reply from Arnold Clark
Hi Sophie!
We really appreciate your feedback! It's feedback like yours that really keeps us motivated!
Arnold Clark Team
Reply from Arnold Clark
Hi!
Hearing that you had a great experience is the best thing we could hope for!
Arnold Clark Team
Reply from Arnold Clark
Hi!
It sounds like the team is doing a wonderful job. I know the team will be delighted that their hard work is being recognised!
Arnold Clark Team
I’ve got most of my cars at Arnold…
I’ve got most of my cars at Arnold Clark and have always had a good experience.
6 July 2026
Reply from Arnold Clark
Hi Sharon!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
Made very welcome not not nervous what…
Made very welcome not not nervous what a thought it would be get him your car.
Everybody made me welcome and didn’t feel pressured buying in buying a car perfect well done arnald clark .
5 June 2026
Reply from Arnold Clark
Hi Graham!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
A great overall experience.
From the initial phone call right through to driving away the car, everything was positive and friendly and professional. Even the receptionist was friendly, talkative and engaging. The salesman was helpful without being pushy.
27 June 2026
Reply from Arnold Clark
Hi Warren!
We really appreciate you being a loyal customer and helping to share the word about us. The team will be thrilled to see your review!
Arnold Clark Team
Excellent customer service
Not purchased a new car in years. This was an easy and prompt purchase. Sales staff were courteous and knowledgable throughout. Nothing was too much trouble and everything was explained from start to finish. Found me exactly what I was looking for and I received my car the very next day.
5 July 2026
Reply from Arnold Clark
Hi Debs!
It’s always lovely to hear when our hard work has paid off and the team will be delighted to read your review.
Arnold Clark Team
When purchasing a car there is nothing…
When purchasing a car there is nothing worse than a pushy salesperson . The lad I dealt with at Arnold Clark was the very opposite. Patient, extremely understanding as he was dealing with someone who has no time for modern technology. Would thoroughly recommend Arnold Clark Mercedes.
1 July 2026
Reply from Arnold Clark
Hi James!
Thank you so much for this great 5-star review. It's lovely to know how well we performed!
Arnold Clark Team
The timing of deal was excellent. Finding honesty/ fairness buying another car with a good reputable Car Dealers
The timing of deal was excellent.
30 June 2026
Reply from Arnold Clark
Hi!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
Bought a car from Kobe at AC Leyland
Bought a car from Kobe at AC Leyland, he was very informative made the process incredibly easy. Offered us a drink. Had the car ready to go the very next day which was amazing for us as we had been without one for a while. Would recommend him and Arnold Clark to anyone.
6 July 2026
Reply from Arnold Clark
Hi!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit!
Arnold Clark Team
Purchasing mt Tesla model y from south…
Purchasing mt Tesla model y from south st in Glasgow, absolutely delighted with the car and the whole experience from start to them delivering the car to my door , will definitely be a return customer 5 stars
8 July 2026
Reply from Arnold Clark
Hi Michael,
Thank you for your wonderful review. We’re delighted to hear you’re enjoying your Tesla and that the entire experience, from purchase through to delivery, met your expectations. It’s fantastic to know everything went smoothly and that you’d choose us again in the future. Enjoy your new car.
Arnold Clark Team
We have purchased through Arnold Clark…
We have purchased through Arnold Clark previously and always found them to be very attentive and professional. We had a walkaround video of the vehicle before purchase and any minor defects were pointed out. These were attended to prior to me picking up the vehicle. The car was a 7 year Mini Clubman S and to be fair was in immaculate condition. The free 2 year service and MOT package offers peace of mind along with the 60 day guarantee.
All in all a great experience with no hard sales.
5 July 2026
Reply from Arnold Clark
Hi Richard!
It sounds like the team is doing a wonderful job. I know the team will be delighted that their hard work is being recognised!
Arnold Clark Team
Perfect place to buy your next car
Peace of mind in buying a car as you are getting answers to all of your querries
6 July 2026
Reply from Arnold Clark
Hi!
It sounds like the team is doing a wonderful job. I know the team will be delighted that their hard work is being recognised!
Arnold Clark Team
Bought our new car from MG phoenix…
Bought our new car from MG phoenix Paisley. Had an MG HS few years ago and decided to get another one. My sister bought her new MG from the phoenix and we were with her when she bought it. Al was very helpful and did everything very professionally. That was our main reason we went back to see him at MG .
6 July 2026
Reply from Arnold Clark
Hi Anne!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
I Happy days.....had a stressful 2 weeks with my own…
I had a stressful 2 weeks with my own car costing me more money so decided to buy a new one. Within 2 days drove away from Arnold Clark with my new purchase. Thank you Lewis for doing such a great job
5 July 2026
Reply from Arnold Clark
Hi!
We're really glad we could make your visit to the branch such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by.
Arnold Clark Team
Decent car
Decent car, wouldn’t buy another car from here again but sales guy was good. Only after buying my car from here and talking to people about my experience have I learnt that many others don’t rate the customer service side after purchasing , my fault should have done more research but i needed a car quickly.
6 July 2026
Reply from Arnold Clark
Hi Lou,
Thank you for your review. We're pleased to hear that you were happy with your sales advisor, but we're sorry to learn that your overall experience has left you feeling reluctant to return.
We appreciate you taking the time to share your feedback, as it helps us understand where we can improve our customer service after the point of sale. If you'd like to discuss your experience further, please contact our Customer Services team on 0141 648 1088 or customerservice@arnoldclark.com. We'd be happy to assist.
Arnold Clark Team
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