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Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Vehicle Parts Shop
  2. also in
  3. Auto parts shop

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.4

All reviews

(3,403)

1,075 reviews in the last 12 months

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Rated 5 out of 5 stars

The correct parts arrived on time and…

The correct parts arrived on time and the price was competitive

29 July 2026
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Reply from Arnold Clark Autoparts

Thank you for your feedback, Neil. We're glad you found our prices competitive and that your order arrived on time.

Autoparts Team

Rated 3 out of 5 stars

Product and service good but annoying payment issue

Order arrived promptly and in good condition but for some reason there was a duplicate pending payment sat on my credit card for almost a week before it eventually disappeared. May have been a PayPal issue rather than Arnold Clark to be fair though.

5 August 2026
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Reply from Arnold Clark Autoparts

Hi Pete,

We're sorry to hear this. We understand the worry this must have caused. We are happy that all is now well.

Autoparts Team

Rated 5 out of 5 stars

Spares…

Well packaged and arrived in quick time.
Impressive.

28 July 2026
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Reply from Arnold Clark Autoparts

Great news! Thanks for your kind feedback!

Autoparts Team

Rated 5 out of 5 stars

great Item

the price was really good and delivery was fast.

3 August 2026
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Reply from Arnold Clark Autoparts

Hi Robert,

We're glad you were happy with both the price and the speedy delivery.

Autoparts Team

Rated 1 out of 5 stars

battery upside down on delivery

Hi first the good news, the battery was a competitive price. The battery was delivered to my door on a sack trolly. when I went to lift the cardboard box it easily came away and exposed the upside down battery.
how long it had been upside down is unknown. From memory, it think it was four days from dispatch to delivery. Solution add ten pence to price and use a suitable box with signage for couriers to follow.
Desperate to use the vehicle I fitted the battery and I wait to see if there is any early deterioration.

28 July 2026
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Reply from Arnold Clark Autoparts

We're sorry you feel this way, Michael.

We have fed this back to our team. The batteries are sealed units so there wouldn't be an expectation of any issue if delivered in this way. We hope all is well going forward.

Autoparts Team

Rated 5 out of 5 stars

Excellent customer service and communication.

I had an issue with my plate and it was resolved super quick and efficiently by Zara, nothing was too much trouble and I had a replacement plate within 24 hours. Would thoroughly recommend.

21 July 2026
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Reply from Arnold Clark Autoparts

Thank you for your fantastic feedback, Nic. We're delighted Zara was able to resolve the issue quickly and provide a replacement plate within 24 hours. Your recommendation is greatly appreciated.

Autoparts Team

Rated 5 out of 5 stars

Excellent company good price and…

Excellent company good price and quality fast despatch and delivery.

27 July 2026
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Reply from Arnold Clark Autoparts

Thank you for your review, David. We're pleased to hear you were happy with the quality, pricing, and speedy delivery of your order.

Autoparts Team

Rated 3 out of 5 stars

Items are reasonably priced but the delivery …

Items are reasonably priced and a bonus is a free delivery when you meet a purchase threshold. However, items came individually and you have to be at home to receive it for every delivery which is very inconvenient.

22 July 2026
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Reply from Arnold Clark Autoparts

Thank you for your feedback. We're pleased to hear you found our pricing and free delivery offer good value, although we appreciate that receiving items separately may not have been as convenient as expected. We value your comments and will take them on board.

Autoparts Team

Rated 5 out of 5 stars

Great delivery services

Great delivery services

3 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Thank you for your review, John. We're pleased to hear you were happy with our delivery service and appreciate you taking the time to share your feedback.

Autoparts Team

Rated 1 out of 5 stars

Order green coolent got blue

Order green coolent got blue

24 July 2026
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Reply from Arnold Clark Autoparts

Hi Darren,

We're saddened to hear this. We have checked with the team and we can see that under the part number that you have ordered it is the blue coolant that was ordered, regrettably. If you haven't opened this you are still welcome to return this item. You can start a return here www.arnoldclarkautoparts.com/a/returns.

Autoparts Team

Rated 5 out of 5 stars

Toyota Helensburgh.

The people at Arnold Clark Helensburgh were brilliant and very helpful.

24 July 2026
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Reply from Arnold Clark Autoparts

That's what we like to hear, Ian! Thanks for your kind words!

Autoparts Team

Rated 5 out of 5 stars

Great company to do business with !

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to ensure the plastic containers lids didn’t loosen during transit preventing the liquid leaking out . Well done Arnold Clark Autoparts .

30 July 2026
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Reply from Arnold Clark Autoparts

Hi Stephen,

Thank you for taking the time to leave such detailed feedback. We're delighted to hear that you found our website easy to use and that your order arrived promptly. It's also great to know that the extra care taken with the packaging was noticed and helped ensure your washer fluid arrived in perfect condition.

Autoparts Team

Rated 5 out of 5 stars

Parts were well priced and arrived…

Parts were well priced and arrived quickly even though relocated in a rural location

31 July 2026
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Reply from Arnold Clark Autoparts

Hi John,

Thank you for your review. We're pleased to hear that you found our parts competitively priced and that your order reached you quickly, especially in a rural location. We appreciate your feedback and hope to assist you again in the future.

Autoparts Team

Rated 5 out of 5 stars

I am very pleased with my purchase of 7…

I am very pleased with my purchase of 7 litres of Jaguar Land Rover spec 0w-30 Shell Helix oil from Arnold Clark Autoparts. The price was very competitive and delivery was prompt.

30 July 2026
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Reply from Arnold Clark Autoparts

Hi Bartholomew,

Thank you for your kind feedback. We're delighted that you were pleased with the value of your Shell Helix oil purchase and that the delivery service met your expectations. It's always great to hear when customers have a positive experience from start to finish.

Autoparts Team

Rated 5 out of 5 stars

Super experience (once again)

Super experience (once again) from start to finish. Great quality at competitive prices. Thank you!

30 July 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Mohammad,

Thank you for your continued support and for taking the time to leave a review. We're pleased to hear that you've once again enjoyed a positive experience with us and found both our products and pricing to be of a high standard. We look forward to serving you again soon.

Autoparts Team

Rated 4 out of 5 stars

Best Prices &Fast delivery on best…

Best Prices &Fast delivery on best quality Shell engine oil and Bosch oil filter, Thank you Arnold Clark....delivery cost was more than I had anticipated thou...so only 9 out of 10 for satisfaction.

29 July 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Nicholas,

Thank you for taking the time to leave a review and for choosing Arnold Clark Autoparts. We're delighted to hear that you were pleased with the quality of the Shell engine oil and Bosch oil filter, and that your order arrived promptly. We also appreciate your feedback regarding the delivery charge, and we're glad that despite this, your overall experience was a positive one.

Autoparts Team

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