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Arnold Clark Autoparts Reviews 

3,403
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Vehicle Parts Shop
  2. also in
  3. Auto parts shop

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(3,403)

1,074 reviews in the last 12 months

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Rated 5 out of 5 stars

Correct item delivered promptly

Correct item delivered promptly

3 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Roger,
Thank you for your review. We're delighted to hear your order arrived promptly and exactly as expected.
Autoparts Team

Rated 5 out of 5 stars

Great quality products- made a change…

Great quality products- made a change from cheap plastic number plates others sell

4 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi AM,

Thank you for your kind feedback. We're pleased to hear you were happy with the quality of the number plates.

Autoparts Team

Rated 3 out of 5 stars

The battery is great. However!

The battery is great; no problems there. However, I paid for express delivery on Thursday morning and it didn’t arrive until Monday. Please don’t sell fast delivery and use a courier that doesn’t work at weekends. FedEx in this case.

3 September 2026
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Reply from Arnold Clark Autoparts

Hi Stewart,

Thank you for your feedback. We're pleased to hear the battery is performing well, but we're sorry to learn that the delivery time did not meet your expectations. We understand how disappointing it must have been to pay for express delivery and then experience a longer wait than anticipated.

We appreciate you taking the time to share your experience, as customer feedback like this helps us review our services and delivery options with our partners. Thank you again for your order, and we hope the battery continues to serve you well.

Autoparts Team

Rated 1 out of 5 stars

I am so disappointed

I am so disappointed
Firstly the garage was supposed to give me mats…..they never materialised
So using your parts service app
I bought the mats for my make and year of my car
They should have been delivered within a week - they were late
And when they arrived they do not
Fit!
I am so disappointed in your lack of after care

3 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Ann,

We're sorry to hear this. We understand the frustration this must have caused.

We understand you have spoken to the team on live chat and they have requested photos of the mats so they can see the fitment. We do hope these pictures can be provided soon so we can look into this further.

Autoparts Team

Rated 5 out of 5 stars

Awesome quality amazing product

Awesome quality amazing product
Perfect
Better than original
Absolutely perfect amazing awesome quality product
Definitely worth the money
Awesome delivery
Early as usual
Thankyou so much for being such an awesome professional company however very caring company too.
Thankyou so all the help.

3 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Stuart,

Thank you for such a fantastic review. We're delighted you were impressed with the product, delivery and service. Your support means a lot to us.

Autoparts Team

Rated 5 out of 5 stars

I would do business again.

I would do business again.

26 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Dominik,

Thank you for your review. We're pleased to hear you'd choose to shop with us again and look forward to welcoming you back.

Autoparts Team

Rated 5 out of 5 stars

Prompt service

27 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi John,

Thank you for your feedback. We're glad you were happy with the service and appreciate your support.

Autoparts Team

Rated 5 out of 5 stars

Delivered on time at reasonable price

Delivered on time at reasonable price. Only gripe is the way over the top packaging. A small jiffy bag would have done the job instead of the 25cm cardboard cube full of padding!

2 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Pete,

Thank you for your review. We're pleased to hear your order arrived on time and offered good value. We also appreciate your comments regarding the packaging.

Autoparts Team

Rated 2 out of 5 stars

I gave the registration and you sent…

I gave the registration and you sent the wrong part

2 September 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Gary,

We're sorry to hear this. We understand how frustrating this must be.

Please contact the team at ourders@arnoldclark.com so we can look into this further for you. We look forward to hearing from you.

Autoparts Team

Rated 5 out of 5 stars

Will use this company again

Will use this company again. Fair value.

26 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Paul,

Thank you for your review. We're delighted you found good value with us and would choose us again in the future.

Autoparts Team

Rated 4 out of 5 stars

The right parts

The right parts, delivery quickly.

3 August 2026
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Reply from Arnold Clark Autoparts

Hi Paul,

Thank you for your review. We're delighted to hear you received the correct parts and that they arrived quickly.

Autoparts Team

Rated 4 out of 5 stars

Decent low price,

Decent low price,, rapid delivery. Would use again.

25 August 2026
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Reply from Arnold Clark Autoparts

Hi Maxwell,

Thank you for your feedback. We're pleased to hear you found great value and received your order promptly. We look forward to serving you again in the future.

Autoparts Team

Rated 5 out of 5 stars

Quick and good delivery.

Quick and good delivery.

24 August 2026
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Reply from Arnold Clark Autoparts

Hi David,

Thank you for your feedback. We're pleased to hear your order arrived quickly and that you were happy with the service.

Autoparts Team

Rated 5 out of 5 stars

Great quick service

Great quick service

24 August 2026
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Reply from Arnold Clark Autoparts

Hi Zabeer,

Thanks for your review. We're delighted to hear you were happy with the service and that everything was handled quickly.

Autoparts Team

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered on time and in perfect condition

31 August 2026
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Reply from Arnold Clark Autoparts

Hi,

Thank you for your feedback. We're pleased to hear your order arrived on time and in perfect condition. We appreciate your support.

Autoparts Team

Rated 5 out of 5 stars

Great quality. Prompt delivery.

Happy with the purchase. Great quality and prompt delivery.

24 August 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Svjatoslavs,

Thanks for taking the time to leave a review. We're delighted you're happy with your purchase and that it arrived promptly.

Autoparts Team

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