Artifact Uprising Reviews 

138
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers had a great experience with this company. Customers are genuinely thrilled with the dedicated design team, noting that staff members are incredibly helpful, patient, and remarkably skilled at turning large photo collections into gorgeous, custom albums. People also mention that the overall ordering process is smooth, highly streamlined, and very easy to navigate from start to finish without feeling overwhelmed by choices. Many consumers express deep appreciation for the personalized communication and expert guidance provided throughout the entire creative journey. Some reviewers were not happy with the product quality, pointing out specific issues such as poorly stitched book bindings, blurry printed pictures, and unexpected color discrepancies.

What people talk about most

Staff

Users describe positive interactions with staff, praising designers for their patience and creativity.... See more

Product

Reviewers highlight positive aspects of product, noting that the albums feature amazing quality and stunning... See more

Service

Customers had positive experiences with service, frequently praising the phenomenal work and design teams.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how the design process was super easy... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the stunning albums and gorgeous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Assembling my wedding album was a bit overwhelming, it actually took me 4 years to get around to it! Once I got started I worked with Leah Delaney via Artifact Uprising design services and she was inc... See more

Rated 5 out of 5 stars

Tegan did such an amazing job! Creating a wedding album seemed so overwhelming, a daunting task to make sure the story was told of our day through pictures but Tegan made sure our vision came to life!... See more

Rated 5 out of 5 stars

Working with Leah was wonderful and made the process of designing our wedding album so easy! Our first draft was a great start, and from there she expertly applied all the feedback and adjustments to... See more

Rated 5 out of 5 stars

I ordered a photo book from Artifact Uprising for my anniversary, and I’m absolutely obsessed with how it turned out! 💕 Paige Wagenknecht curated everything for me, and she was such a dream to work w... See more


Company details

  1. Photo printing service

Information provided by various external sources

Off Your Device, Into Your Life. We create custom photo gifts renowned for their premium quality and design.


Contact info

4.2

Great

TrustScore 4 out of 5

138 reviews

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No history of asking for reviews

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4.2

All reviews

(138)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Maria is awesome

My interaction with Maria. Initially the task of building a book felt overwhelming but she assuaged all my fears and made the process easy and fun. So helpful and willing to try whatever I asked. And for a guy who's not very creative she played that role for me. Great experience all around

25 February 2026
Unprompted review
Rated 5 out of 5 stars

The project was reassigned to Leah

The project was reassigned to Leah, and I couldn’t be happier with the outcome. She is clearly a senior designer who took the time to connect with me directly, understand the goals, and move the work forward thoughtfully and quickly.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience and Results

Leah was amazing! Not only did she do wonderful work with an artistic eye, she was able to hear my vision and make the edits quickly and accurately. I am so happy with my album and cant wait to receive it. I would highly recommend this service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Maria was incredible -- so responsive and professional, and the photos she selected/the way that she curated our album was truly magnificent. I appreciate how attentive she was to our adjustments and how quick she was to make them. I can't wait to work with her again!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with Leah De Laney

I had such a great experience working with Artifact Uprising on my wedding book. From start to finish, everything felt easy, thoughtful, and genuinely collaborative.

I worked directly with Leah De Laney through their Design Services team, and she was amazing, super responsive, patient with all my edits and questions, and really thoughtful about bringing the whole story together. She totally got the vision and helped turn a huge pile of meaningful photos into something cohesive and beautiful.

The final book is beautiful and the quality is stunning.

If you’re thinking about doing a wedding album (or any special photo book), I can’t recommend Artifact Uprising enough, especially their design services. Totally worth it.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Artifact Uprising Design Services for a wedding album were fantastic. My designer was Katharine. She delivered an awesome first draft and was thoughtful and highly responsive when making edits before we finalized. Would highly recommend the service.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Designers were lovely

Designers were lovely to work with and did a nice job. Web site is a little glitchy and could be tightened/more intuitive given your whole service is on there. Happy overall.

29 January 2026
Unprompted review
Rated 3 out of 5 stars

Customs Fees\ FedEx delivery

I purchased a Baby timeline book on line and It was very nice and exactly what i expected, but then a few days later I received a bill from FedEx for $20.29 for customs fees. Delivery to Canada.
As the book was already one of the more expensive books on line this unexpected fee pushed the cost higher than the benefit.
I wish I had known.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Maria was great to work with (even when I went dark for about a year on accident!) and the interface to review the photo album and make edits was super easy to use!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing work!

Tegan did such an amazing job! Creating a wedding album seemed so overwhelming, a daunting task to make sure the story was told of our day through pictures but Tegan made sure our vision came to life! Highly recommend for any album, will definitely come back for more!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Artifact Uprising Saved My New Year

Imagine you spent forever on your New Years card only to get the prints in the mail and realize you wished everyone a "Hapy" New Year instead of a "Happy" one. That was me. I felt so dumb, especially since I reviewed the proof over and over! But it was definitely my fault. When I reached out to Artifact Uprising, they gave me a code to revise and reprint my entire project for free (all I had to do was pay shipping). It wasn't even about standing by their work -- they did nothing wrong, it was all me! They just wanted to make sure I got the product I truly wanted. I've been using Artifact Uprising for a long time, and I will continue to use ONLY them for my prints because of customer service like this! Thank you, AU!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order any books from this…

DO NOT order any books from this company. I opted for their most expensive flatlay option for my wedding photos. Costing over $1k. All the pictures came out blurry even though previews of the project were all high resolution professional quality pics.

The customer service tries to rectify the horrible quality by giving you a promo code for a future purchase and refuse to give a refund.

The give BS responses about the photos printed as intended but there was no alerts or flags before submitting the project that photos are "low resolution".

They are theives!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

3rd and final purchase

3rd and final purchase. For the record, the final product I received in the past was nice, hence my reorders. Unfortunately their website can be tricky depending on what you want. Last year I struggled with my order and in the end received it after Christmas. Again this year, same issue as last year. The customer support chat is lame. My question was not answered properly. So, I tried calling. No phone of course. So, I tried emailing which sounds slow but their site says they respond quickly. I still have not received a response weeks later. I did however get an email from the chat lady asking why I gave her a bd review. Unacceptable. Last purchase… and my order is late, no surprise. They are trying but tried to save money at the expense of their customers holiday gifts.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Atrocious Quality

Atrocious Quality from Artifact Uprising

We received Christmas Cards that were smudged, bleeding, crumpled, and barely readable. Clearly nobody glanced at them before tossing them in the box, or they would have run them again. Or perhaps they did and didn't care. I strongly recommend staying away from this sham of a printing company.

22 December 2025
Unprompted review

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