Absolutely outstanding service from Artificial Grass Direct. I placed 2 large orders for composite fencing and accessories on Sunday 06th September. Wanting to finish the project on the weekend of... See more
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What a service, if I could leave 10 stars I would, ordered my grass on Tuesday late afternoon order sent Wednesday delivered by Thursday. Absolutely fantastic got updates along the way from Colin to... See more
First class company to deal with, stress free, no pressure selling! I saw what I wanted on the website, typed in my measurements and got a great price with 10% off, ordered it, within 24hrs Angela co... See more
Company replied
Good value artificial grass for the money paid. Great customer service kept updated from buying until delivery. Excellent delivery charge for the journey made. Packaged very well and protected. I hav... See more
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Company details
About Artificial Grass Direct
Written by the company
Artificial Grass Direct, is the UK’s leading supplier of premium artificial grass at unbeatable trade prices. With over a decade of experience, we specialise in helping homeowners, landscapers, and businesses transform outdoor spaces with realistic, low-maintenance synthetic turf.
We stock a wide range of artificial grass products to suit every project and budget – from lush garden lawns and pet-friendly grass to hard wearing commercial installations. All our products are backed by industry-leading warranties and fast, nationwide delivery.
At Artificial Grass Direct, customer satisfaction is our top priority. Our expert team is on hand to provide honest advice, product recommendations, and support every step of the way. Whether you’re refreshing your garden or undertaking a full landscape redesign, we’re here to help make it easy and affordable.
Visit us at www.artificialgrassdirect.co.uk or call 01772 629654Contact info
United Kingdom
- www.artificialgrassdirect.co.uk
4.7
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Superb quality & it so lush
Superb quality & it so lush. This is gorgeous. I highly recommend
29 May 2026
Outstanding products and fast service
Outstanding products and fast service, great price and delivery was on time to the minute !!! Cannot fault
29 May 2026
Delivery awful
Can't belive you don't tell people that delivery means rolling it off the lorry. We where made aware of this 20 mins before arrival. We had to leave it in front of neighbours garage until we arranged for family members to come and give us a hand. We wanted it up the side of our house no steps driver was very rude should off been told this before purchase I wouldn't off bothered. I also wrote an email nobody's replied
28 May 2026
Very fast delivery and grass is exactly…
Very fast delivery and grass is exactly as I ordered.
Will use again in the future.
28 May 2026
very good price and quality
very good price and quality! easy payment conditions and fast delivery!
27 May 2026
Excellent Company
Simple to order. Arrived on time and product was well packaged. I had a need to speak to the Company and they were extremely quick in responding, polite and very knowledgeable and dealt with my query fully. Recommend anybody buying from them.
27 May 2026
Very good quality grass at a very good…
Very good quality grass at a very good price with fast delivery will definitely be using again and would definitely recommend
26 May 2026
Purchased 2rolls of glen eagle grass…
Purchased 2rolls of glen eagle grass the quality is absolutely outstanding and the service from start to finish was superb I would highly recommend this company Mrs Reid Bracknell
26 May 2026
Amazing experience!
Amazing experience!
We ordered the 32mm pet Devine and were super happy with the quality. We ordered the sample box first to make sure we knew what grass we were going for and the grass matched the sample. Delivery was very quick (even arrived earlier than the slot we were given) and the driver took the grass to where we needed it for us. Really friendly guy!
Happy with the quality for the price. From start to finish positive and easy process.
Thank you!
1 June 2026
Unprompted review
Pet 30 avoid avoid avoid
Pet 30 avoid avoid avoid! We previously had grass from this company which was great, had it for 7 years then needed to replace and got the pet 30 so we were expecting the good quality we had before. How wrong we were! Within a few months the blades on this grass were flat! We have done everything you’re supposed to do but they remain flat and the company do not want to know! They state that this is a budget option (even though it doesn’t state that) and doesn’t have any guarantee. Well I will be looking into my consumer rights and will certainly not purchase from this company again.
26 May 2026
Unprompted review
Excellent
Excellent - from swift dispatch of samples to actual order. Amazing service and company - so nice to be able to recommend!
20 May 2026
Unprompted review
I have used them for over 4 years with…
I have used them for over 4 years with all my grass installations. They are reliable,fast and super good on pricing. Thank you Guys! 😀
22 May 2026
Unprompted review
Great Artificial Grass
Great Artificial Grass, good price and delivery. And Peter the driver carried the roll, around to the back garden for me. Altogether a very good buy.
And a helpful friendly driver!
I would definitely recommend this company.
22 May 2026
Unprompted review
Delivered extremely quicker than we…
Delivered extremely quicker than we thought. Sample box contains good set of artificial grass varieties to choose from.
27 April 2026
Competitive pricing and good service
Competitive pricing and good service. Usually you only get one of these. Quick delivery and clear communication. Only positives to say about my interaction with this company
25 April 2026
Excellent product at a great price and…
Excellent product at a great price and looks brilliant. Delivery was quick and easy.
29 April 2026
Excellent company who provided great…
Excellent company who provided great customer service start to finish. My initial visit to the showroom left me with lots of good advice and a great impression from Angela. When I ordered and paid for the product (Pet Prime, Pet Specific grass), Angela was again super helpful organising a speedy and convenient delivery. Costi, the delivery driver, was right on time and kind enough to drop the grass exactly where I wanted it stored, to the rear of my house..and to top everything off, I received an exceptional installation service from Mark Zitnik and his team at ENA Property Services, recommended to me by Angela, who came in under half the cost of other quotes I had received. Just a super professional and helpful outfit; great to have a company like this in our local area.
8 May 2026
Great service from ordering to shipment…
Great service from ordering to shipment , wry professional company to deal with
29 April 2026
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