Artilleriet Reviews 5

Do not order if you live outside Sweden. I returned an expensive purchase to the address on their website which they confirmed was correct. They suggested using a service that cost 80% of what the purchase itself cost, instead I used the Swiss post. First they claimed I ordered the return to be picked up at a delivery point, which I confirmed was untrue by sending the postal order. The Swedish post notified them twice of the package waiting but Artillereit failed to follow up with me to sort matters. My return was then sent back to me, and according to the post has been lost. Artilleriet has gaslighted me by claiming everything is my fault for not using the return service they suggested (which would have cost almost as much as the purchase - which had I known I would not have purchased). My postal order was tracked and completely correct. The contact person at the company has refused my request that a manager look over our correspondence and the documents I sent. I am done with this company and based on my experience cannot recommend them.

I ordered and paid a couple of items that were reported in stock. The order was never registered in my account. That’s why, after one week I contacted them to have an update about the delivery schedule. Only then they informed me that the items were not actually in stock and therefore the delivery was 2 to 4 weeks and not 2 - 4 days. Since they assured me that they were going to sell them I accepted the delay.
4 days later I received another email. They informed me that the items were not in stock (hear hear) and they were cancelling my order.
their online shop is still reporting the pieces as “in stock” and potentially selling them to other customers.