Dear Artknit, I love your brand and products. Thank you! I find you show integrity with your aim for sustainable, high quality and (relatively) affordable clothing. It has become rare to find compan... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been looking for good quality knitwear that will last me for years for a while and I finally found it! So refreshing to find a solid, slow fashion brand that is actually worth your money. Bought... See more
Amazing products; timeless pieces very versatile that I wear for work and on weekends; very simple lines with details perfectly executed Also really like the quality of the fabrics Very effi... See more
This flagship store in Milan is an amazing place to shop. Its concept is extraordinary and the staff is incredibly friendly and helpful. I discovered this brand through social media and found a lot of... See more
Company details
Written by the company
Artknit Studios connects you with the best Italian makers. By combining natural fibres, timeless designs and enduring craftsmanship, we offer you better products made in a better way at the lowest environmental impact.
Contact info
4.7
Excellent
868 reviews
Replied to 62% of negative reviews
Typically replies within 1 week
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Great shop with beautiful pieces of…
Great shop with beautiful pieces of knitwear. I found a lovely piece and it wasn’t available in the right size. The reminder that it was available again came a few weeks later and I received a beautiful jacket. The packaging is very nice and the delivery is swift. Looking forward to shopping again at ArtKnit!
14 May 2024
Unprompted review
Reply from Artknit Studios
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you appreciated our jacket :) We look forward to welcoming you back to our store soon, and we hope you find many more pieces to love, Artknit Team
Pioneer of sustainability and ethical responsibility, expertly crafted pieces
A company that respects people and the planet
28 April 2024
Unprompted review
Reply from Artknit Studios
Hi Mattia, thank you so much for your review and for appreciating our commitment! All the best, Artknit Team
Not meticulously crafted
I am a long time customer since they opened online. The material is excellent, the construction is not. It easily tears at the seams as its delicate. These items are expensive. One would expect a piece to last and look special but it does not live up to the marketing hype. I share this very disappointed. This is the third piece this has happened to, not just once.
4 May 2024
Unprompted review
Reply from Artknit Studios
Hi Gary, thank you so much for taking the time to share your feedback. We are truly sorry to hear about the issues you've encountered with the construction of our garments, especially given your long-standing support! It's disappointing for us to learn that the items have not met your expectations in terms of durability, despite the high-quality material we strive to provide.
We take your experience very seriously, and we want to make this right. We will be reaching out to you via email shortly to discuss this matter further and explore the best way to address and resolve these issues promptly. Thank you for bringing this to our attention, Artknit team
Delivery was perfect but quality could…
Delivery was perfect but quality could be better.
2 February 2024
Reply from Artknit Studios
Hi Claudia, thank you for sharing your feedback with us. We're glad to hear that the delivery process met your expectations, but we're sorry to know that the quality didn't quite match up. We're committed to providing our customers with the best products possible, and your input is crucial in helping us improve. Best regards, Artknit Team
I love the quality of the merino wool…
I love the quality of the merino wool for sweater and trouser! By far THE best I know - but it took 1 month for the order to arrive. If it was due to the shipment company - I will never know, … but I will still order again because the quality is just the best!
2 February 2024
Reply from Artknit Studios
Hi Kathrin, thank you so much for your feedback! We're truly sorry about the problems that your shipping encountered. Despite this, we're really heartened to hear that you appreciate the quality of our products enough to continue supporting us! Your support means the world to us, Artknit Team
Reply from Artknit Studios
Thank you so much Georgina for your kind review! Providing a positive experience for our customers is always our top priority. We're also thrilled that you love the sweater! All the best, Artknit Team
Super Nice Knitwear piece
I buy a few pieces of Italian knitwear so was delighted to find Artknit and liked its philosophy - the piece I ordered is super nice , and great value for money - great knowing that it was made locally in Italy, quality is excellent
25 April 2024
Unprompted review
Reply from Artknit Studios
Hi Bob, Thank you so much for sharing your experience! We're thrilled to hear that you appreciate our philosophy and are enjoying your new knitwear. It’s wonderful to know that the quality and value met your expectations! Your support means the world to us, Artknit Team
worth the money <3
Hi guys! I love the sweater and I wear it all the time. It was a great choice and definitely worth the money!!
One thing only is that my friend told me she bought something from you and got a little passport for it with info about who made it and how etc.. I didn’t get that but it would definitely add to the experience if you did that with all products <3 Such a nice thing to know your clothes a little better ;))
Have a good day!
1 April 2024
Unprompted review
Reply from Artknit Studios
Hi Martynka, thank you so much for your kind words! Regarding the little passport, we're sorry to hear you missed out on this! We completely agree that having a deeper connection with your clothes by knowing their stories can enhance the experience. We will do our best to ensure that this never happens again! Artknit Team
Beautiful sweater excellent quality
Beautiful sweater excellent quality - I wear it every day!
2 January 2024
Reply from Artknit Studios
Hi! Thank you so much for your review and your support! Hope to see you soon again, Artknit Team
Amazing Brand
Amazing Brand, really great quality, I buy clothes every month. Clothes that you'll enjoy for years thanks to the quality and the timeless pieces.
19 March 2024
Unprompted review
Reply from Artknit Studios
Hi Cynthia, thank you so much for sharing your wonderful feedback with us! It truly warms our hearts to hear that you appreciate the quality and timeless design of our pieces :) We're incredibly grateful for customers like you who support our brand. Best regards, Artknit Team
Super good quality !
Super good quality !! Happy with all, except that I’ve unfortunately lost my hat after one use and cannot find it anymore :(
The dresses are amazing and the cover as well
14 February 2024
Unprompted review
Reply from Artknit Studios
Hi Sam, thank you for the positive review! We're really happy to know that you're satisfied with our products and we are genuinely sorry for your hat! Wishing all the best, Artknit Team
Gréât service and price and I love thé…
Gréât service and price and I love thé jumper. Really good quality. It took quite a while for the jumper to arrive - longer than specified.
17 January 2024
Unprompted review
Reply from Artknit Studios
Hi Dorothy, thank you so much for taking the time to leave us this review! We are sorry for the delay your shipment has encountered. Your feedback is invaluable to us for improving our service. Best regards, Artknit Team
I loved it all
I loved it all!
From the ordering process, to the packaging when the parcel arrived, to the support via customer service for the partial refund I requested for a wrong size I had ordered.
And the product, of course - but that was a given ;)
Thank you guys!
22 December 2023
Unprompted review
Reply from Artknit Studios
Hi Camilla, Thank you so much for your kind words! We are overjoyed to hear that you loved every aspect of your experience with us :) we hope to see you again soon, Artknit Team
The products are just awesome
10 January 2024
Unprompted review
Reply from Artknit Studios
Hi Deniz, we're so happy to know that you like our products! Thank you so much for your support, Artknit Team
Italy, Quality, Modernity
Artknit Studio is probably my favorite brand. Living in between Paris and Milan and having fell in love with Italy, having a brand that takes at heart to use Italy’s best craft to build long lasting garments that can be use for a lifetime is dear to me. The quality and feel of each item is really amazing !
My Italian girlfriend and I offers each other always one Artknit item for birthdays and Christmas ever since we’ve been together and it has became our go to brand for style and quality pieces.
6 December 2023
Unprompted review
Reply from Artknit Studios
Hi! Thank you so much for your heartfelt review! We are truly honored to be your favorite brand :) Thank you so much for being a part of the Artknit community! Artknit team
Impressive
Discovered the brand about 6 weeks ago and decided to order the saddle shoulder sweater. Perfect fit and high quality items. I have since then ordered 2 additional items, the woolen roll neck and the superior cashmere polo. Very impressed with the quality of the items, the packaging, and the perfect fit.
One small comment, but more related to all Italian knitwear brands in general, is that the cashmere sweaters are usually knitted a little loose compared to the Scottish made products. I much prefer a tighter knit but there is no denying that the Italian designs are much nicer than the Scottish ones.
The only thing I really dislike with Artknit Studios is the shipping cost to my country. I get items of similar weight/size delivered by DHL on daily/weekly basis from Europe and it never costs me 50 euros to ship. This is something you can review in my opinion.
All excellent otherwise, I am definitely going to purchase a few more items very soon
20 December 2023
Unprompted review
Reply from Artknit Studios
Hi Valerie, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our products to be of great quality, well-packaged, and delivered on time. Best regards, Artknit Team
Nice product but not for this order
Hello
I was looking forward to receive my sweater. First when I opened the box, I was well surprised by the packaging which was high-quality. But then, when I saw the sweater, all the good feeling left. The sweater was full of peeling looks like worn... So disappointed. I sent it back and asked for a refund. It is too bad because the quality of the knit, shape, thread and softness were there. But I don't want to buy a sweater already worn for this price.
15 September 2023
Unprompted review
Reply from Artknit Studios
Hi Marion, we are truly sorry to hear about your disappointing experience! The peeling and the appearance of wear on the sweater are certainly not in line with what you should expect from our products. We're committed to providing our customers with products that are made to last, so we take concerns about product quality very seriously. We will thoroughly investigate what happened to ensure it doesn't occur in the future.
We will contact you and we hope you give us another opportunity in the future. Best regards, Artknit Team
Reply from Artknit Studios
Hi, thank you for your positive review! We're glad to hear that you appreciated the quality of our products :) hope to see you again, Artknit Team
Clear explanation about the products
Clear explanation about the products. Decent sizing advice.
Would like to have Klarna as a payment option in the future.
1 August 2023
Unprompted review
Reply from Artknit Studios
Hi Diederik, we're thrilled to hear that you found our explanations clear and our sizing advice helpful! We'll do our best to consider and implement your suggestion. Best regards, Artknit Team
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