I had an overall positive experience with Artsabers. The product quality is excellent — everything works perfectly, and the build feels solid and well-made. You can tell that attention was gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
ARTSABERS is dedicated to crafting sabers for enthusiasts just like you. Transparency is one of our core values. We invite you to share your genuine feedback on our Trustpilot page. We value your opinion and thank you for being a part of the ARTSABERS community.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far Artsabers has done a great job with delivery and the quality of product. Highly recommend them!!
My only issue would be how long it takes to process the order. Other than that it has gone great. My emails were answered quickly and I was able to track my package through out the entire experience.
They make or at least sell great sabers but not all is perfect. I bought the Luke ROTJ Saber. Firstly I ordered the weathered version but received the regular one. The control box is loose which is annoying. Lastly the battery holder is kinda touchy, instead of just putting the batteries in and ya done, ya have to play with the position of the batteries so they make proper contact with the holder...otherwise the saber won't turn on
Absolutely pleased with my lightsaber, I would highly recommend getting a lightsaber from this company, very friendly and kind , and fast delivery
We bought the Marrok saber and it did not disappoint. Item arrived super fast! Love the quality. But there’s wayyyy Too many fonts programmed into the saber and zero fonts for the ACTUAL character the saber is meant for, which is kinda lame :/
This item was ordered for my grandsons Birthday on April 7 and was shipped and scheduled to arrive April5-6. Today is April 11 and it STILL has Not Been Delivered!!! Very Disappointing!!
Great product and awesome timing. Got mine in less then a week! Saber box was in excellent condition upon arrival.
The shipment was fast, the package was in great condition and the product was perfect. Would buy again.
They helped me with an issue with the saber.prompt and fast so I could enjoy my product.
Product - absolutely awesome
Learning curb - Very high (But it is expected)
All in all - Great product
Something interesting I realised when I got my first saber (A Simplex V2) was that it had an incorrect instruction manual that didn't contain all the gestures and commands to do everything it is supposed to. However, upon buying my second Simplex V2 the instructions had updated and worked for both the new and old model.
If you buy a saber and the instructions are wrong, contact customer support, they will send you a link to a video explaining and demonstrating everything your saber can do.
9.5/10, would recommend.
Communication is always good with them
They are good at going into details about specifications
I also asked them about the battery type for the sabers
Answered me with the type and where to buy
Website sucks 🐓
Has 2 completely different policy's whenever I log in some of the payment methods they have set up don't even work did I mention its all dropshipped? Yeah good luck getting something fixed these 🤡s don't even have the sabers in hand oh oh also they are well known for using large tik tok and youtube creators to promote the company then abandon them as soon as a deal is stuck
And I thought ultrasabers was bad hahahaha
Good quality lightsaber, works totally fine.
Only thing I'm missing is that I only got a charging cable, but no charging cube. Also I'm missing the basic instructions like how to put together the saber and what the extra parts are for. Overall, great service.
My request for a refund as yet to be granted just a notification to review your return policy. The lightsaber I purchased does not match the lightsaber on your website I am still waiting to hear back from someone. From your warehouse department or whatever.
When I checked out it had a box that I clicked to get a case along with the order and when it didn’t arrive I was told it wasn’t offered for our kind of saber, that was extremely misleading and the main reason why we purchased from you
Awesome, well made product for the price. We can dual with force and have a rough action without fear of breaking the Sabers.
Will purchase again
They are always helpful, patient and accurate with questions and they deliver true quality for all of their products at a really good price. This is the best company to pick any lightsaber and
any accessory.
That only got part of my order I had ordered two sabors and received only one. Would have given five stars if all order was there. But missing a sabor. Everything else is amazing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.