Asd Harrison Reviews 26

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Absolute crooks. Apart from the unexplained loss of 40 of our boxes other boxes were opened and contents taken out, the company couldn’t have been less interested. Beware their terms of contract and a... See more

Rated 5 out of 5 stars

This was our second move using ASD Harrison, this time they were with us over three days, packing, preparing and carrying out a substantial move. The whole team worked unbelievably hard, without makin... See more

Rated 5 out of 5 stars

Moving during peak moving season was not easy but we are very glad we found ASD Harrison. The prices they offered are reasonable, and the services provided are satisfying - special thanks to those who... See more

Rated 1 out of 5 stars

Non professional service vs what I paid for. Fragile items not treated as fragile - arrived damaged- One parcel lost. unprofessional service, instead of supporting in resolving the problem, the comp... See more

Company replied

Company details

  1. Removals Service
  2. Removals company

Written by the company

A REMOVAL COMPANY TAILORED TO YOUR NEEDS ASD Harrison is a removal specialist with over 10 years of experience in moving homes and businesses – across the UK and Europe. We know that every one of our customers has different needs, which is why no two moves are ever the same and our services are always tailored to individual needs. When you wish to move home ASD Harrison will be there to help. We understand how traumatic a house move can be. We will take the hassle out by providing highly professional, safe and reliable removal service


Contact info

3.1

Average

TrustScore 3 out of 5

26 reviews

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Rated 1 out of 5 stars

Absolute crooks

Absolute crooks. Apart from the unexplained loss of 40 of our boxes other boxes were opened and contents taken out, the company couldn’t have been less interested. Beware their terms of contract and also the largely useless insurance that they sell you

1 May 2023
Unprompted review
Rated 1 out of 5 stars

Company is under liquidation

Company is under liquidation. Our belongings are in storage facility in Horley but the Liquidators (Undebt) cannot get access to it. We paid over a year for storage and it feels like a proper theft. For those in the same situation, how do we unite to put pressure.

6 September 2023
Unprompted review
Rated 1 out of 5 stars

The company is a bankrupt

The company bankrupted, all packages locked in storage and we don't know how to get them. Case submitted to the police. Please contact me if you in same position.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Ditto

Ditto, no answer and no shipment. I was not given the option to pay by card so made a direct transfer. See the company's website for info that the firm will be liquidated.

22 August 2023
Unprompted review
Rated 4 out of 5 stars

First removal, very smooth and helpful!

This was our first time using a removal service and had booked ASD Harrison to move our things from London to Germany. They were flexible with the quotation in regard to our estimation of how much we had to move, and were really helpful on the day when we had far more than anticipated.

Though communication in the lead up to our move could have been slightly better/more responsive, when the team arrived on our pickup day they were extremely helpful, nice, and efficient!

Upon delivery of our items, everything was accounted for and in good condition, and once again the delivery team was fantastic and friendly.

Would definitely recommend - and trust the process!

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Move from Germany to UK

Moved from Berlin to Birmingham with the support of ASD Harrison's services. Very professional team, efficient, accommodating and friendly. Would definitely recommend.

30 May 2023
Unprompted review
Rated 4 out of 5 stars

Removal from England to Ireland

I made contact with ASD Harrison to see if they could assist my wife and I with our return trip from England back to Ireland.

ASD were local to us and having obtained a quote, it was in line with others I received so we decided to use their services.

Everyone I was in contact with at ASD were friendly and helpful with my many questions I had.

Collection went well and the guys arrived on time. Delivery went smoothly and all items delivered without any issues.

Thank you to Zoltan and his team. I would use their services again should it be necessary.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Move from UK to Switzerland

We have used them to move our hose from UK to Switzerland. Everything went smoothly and as agreed there weren't any hidden costs etc.. They were very helpful with the paperwork, lifting heavy furniture etc. I do recommend them!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services. I used this removals company both for storage and international transfer (London to Brussels) for my personal belongings and I highly recommend it.
Everything arrived on time and at the same condition. Excellent communication and handling of any issues I had with transfer from UK to an EU member state.
Also, the guys who actually performed the removal were very friendly and moved my stuff with good care.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

I have been delighted with their service.

I have used the ASD Harrison team on several occasions and have always been delighted with the results.

From moving expensive technical equipment for a weekend conference, to a pre-fabricated metal building, they have always arrived on time with a friendly attitude, the right vehicle for the job and have been careful with the goods.

I'm disappointed to see what appear to be malicious reviews and want to give a real customer's experience.

I would highly recommend ASD Harrison to anyone needing removal services.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Took my money and scarpered

Awful company. Took my money as deposit and haven’t heard back from them since. Wouldn’t surprise me if they’re going bust. Do not give these cowboys the time of day.

11 May 2023
Unprompted review
Asd Harrison logo

Reply from Asd Harrison

This is a fake review, Trustpilot has been alerted. We have no record of this client, can prove with bank statements that no money was ever taken or a service booked. This is defamation by a malicious person and unless this is removed we will take legal action.

Rated 1 out of 5 stars

The WORST moving experience we ever…

The WORST moving experience we ever had. We have moved all over the world and this was horrendous. I have reported them to Trading Standards. Move from UK to Germany costing over £10,000. Pick up was fine.
Delivery was a nightmare. Didn't have a grasp on Customs docs, asked for £125 extra for some unforseen bureaucracy!! Delivery date was set, they didn't show up, lack of communication was shocking. We had to chase them as to where out stuff was was delayed and 2 guys showed up to unload who literally then refused to because they had not been paid by the owner. They called him and still he refused. Only because I begged these guys did they do it and I had to help them because it was 8pm at night. So many damaged items and some things were filthy like they had been stored in a barn.
I am a verified customer and can produce documents . Please for your own sake ignore any comments they make to this review. Find another mover and save yourself a lot of stress and heartache.

1 March 2023
Unprompted review
Asd Harrison logo

Reply from Asd Harrison

We take every review seriously, however unfair it is. The client refused to pay customs charges imposed in Germany. We provided proof from the local customs agent. Due to their disbelief the vehicle was stranded for an additional day, additional charges paid by our company. The client was chasing our team even though they were fully aware the truck could not park at their property and a shuttle service had to be used.
The client set out with the above unfair and malicious review to damage our reputation and has not mentioned that all their effects were delivered safely and legally following current international laws. We still wish them all the best in their new home.

Rated 5 out of 5 stars

5 ⭐️ totally recommend

I have just had my furniture and personal belongings sent from Liverpool to Manilva Costa del Sol by a great team at ASD, from start to finish an exceptional group of people who kept me fully informed of where the delivery was up to, and it arrived within the 3 day window I gave them.
From initial phone contact and quote from Maddison, followed up by senior management Damon, to Sandor and Charlie who collected my stuff from Liverpool, to the 2 lovely guys from Malaga Removals who delivered in Spain, everything went brilliant.
I researched 8 companies before settling with ASD, it was worth it, they are the best.
Thank you ASD….. Kathryn

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company with helpful and approachable staff

A great company to work with. They were brilliant at communicating and rsponding to queries and problems, and helped the moving process go much smoother than I anticipated.
All staff I liaised with were warm, courteous and knowledgeable, and I felt our belongings were in very safe hands. The moving staff were incredibly fast and efficient and took all the stress out of moving back to the UK.
Cannot recommend highly enough, thank you so much!

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Reliable service with people on the ground

I would like to commend Istvan & Zsolt who completed my job on 9 Feb. They arrived on time and maintained very good communication about the situation and how they will carry out the job in a calm way. Everything was smooth at the end and nothing was broken. I would highly recommend ASD service on the ground. Thank you so much for the whole team for the moving service.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and professional moving firm

Moving during peak moving season was not easy but we are very glad we found ASD Harrison. The prices they offered are reasonable, and the services provided are satisfying - special thanks to those who came for pick up and delivery! They have always been very responsive and assuring. Our move from London to Austria had been enjoyable thanks to ASD Harrison team. We would highly recommend them to anyone who is looking for moving company.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond

The guys absolutely went above and beyond, working hard to try and get our large furniture through small doors and windows. They even took the front door off its hinges. Highly recommended.

8 August 2022
Unprompted review
Rated 1 out of 5 stars

Never again

Non professional service vs what I paid for. Fragile items not treated as fragile - arrived damaged- One parcel lost. unprofessional service, instead of supporting in resolving the problem, the company redirected me to the insurance company directly without any try of discussion.

The workers who came pick up my goods did not even speak English and were not properly equipped with the required boxes. Used some normal cartons that made my clothes travel horribly. Never again.

28 June 2022
Unprompted review
Asd Harrison logo

Reply from Asd Harrison

I'm afraid we have no record of this client or this job. This seems to be a mistaken identity issue, we will ask the site to remove the feedback which contains no specific locations or details.

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!

We have had a very smooth experience from A to Z with Zoltan and his team moving the household of a family of five from Kingston to Berlin. Despite other companies doing video tours for their quotes, someone really came to look at our stuff. Emptying the house was quite a big job as dismantling and wrapping of all furniture was included and took quite some time but was done thoroughly.

The also really nice hired team arrived with a massive truck in Berlin and used a smaller van 4 times to offload our stuff which was done in a few hours.

Great service for a good price (other quotes were much higher).
Thanks again!

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Moved whole household from London to…

Moved whole household from London to Düsseldorf, Germany. Everything absolutely smooth, perfect and without any problems at all. Everything arrived without a scratch. Very happy.

13 January 2022
Unprompted review
Asd Harrison logo

Reply from Asd Harrison

Thank you, we wish you all the best.

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