Ashampoo Reviews 18,518

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Até agora tudo deu certo e deu bom resultado de acordo com as normas estabelecidas antes da compra. E vem tudo rapidinho. So far everything has gone well and has given good results in accordance wi... See more

Rated 5 out of 5 stars

49% bad reviews? Clearly, the customers who are satisfied are _not_ leaving a message. I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An interm... See more

Company replied

Rated 5 out of 5 stars

I was a beneficiary of a license of Ashampoo WinOptimizer 27 from our forum (Christmas contest prize) and I just wanna state that this app is GREAT! All tools you need to keep Windows in tip-top shap... See more

Rated 5 out of 5 stars

Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have teste... See more

Company details

  1. Software company
  2. Software Vendor

About Ashampoo

Written by the company

Unternehmensüberblick:

Ashampoo GmbH & Co. KG ist ein in Rastede, Deutschland, ansässiges Softwareunternehmen, das sich auf die Entwicklung und den Vertrieb von Softwarelösungen für Windows-Betriebssysteme spezialisiert hat. Gegründet im Jahr 1999 von Rolf Hilchner, hat sich Ashampoo zu einem der führenden Unternehmen in der Branche entwickelt und bietet eine Vielzahl von Produkten und Dienstleistungen für Privat- und Geschäftskunden weltweit an.

Produkte und Dienstleistungen:

Ashampoo bietet ein breites Spektrum an Softwarelösungen, die sich in verschiedene Kategorien einteilen lassen, darunter:

System Utilities: Ashampoo entwickelt Software, die die Leistung von Windows-Betriebssystemen optimiert und verbessert, wie zum Beispiel Systemoptimierung, Backup inkl. Wiederherstellung, Brennprogramme und Sicherheitslösungen.

Multimedia-Software: Ashampoo bietet eine breite Palette von Multimedia-Softwarelösungen, einschließlich Audio-, Video- und Bildbearbeitungsprogrammen sowie Brennprogramme.

CAD-Software: Ashampoo hat auch CAD-Software im Angebot, die es Benutzern ermöglicht, Architektur- und Konstruktionsprojekte zu planen, gestalten und präsentieren.

Top-Titel: Besonders beliebt sind Ashampoo WinOptimizer, Ashampoo Burning Studio, Ashampoo Backup Pro, Ashampoo Driver Updater, Ashampoo PDF Pro und Ashampoo Office. Alle Programme sind in stetiger Entwicklung und werden regelmäßig in neuen Versionen veröffentlicht.

Kundensupport und Service:

Ashampoo legt großen Wert auf Kundenzufriedenheit und bietet umfassenden Support für seine Produkte. Kunden können auf Hilfsressourcen wie Online-Hilfe, HowTo-Videos, FAQs, Benutzerhandbücher und Tutorials zugreifen, um bei der Nutzung der Software Unterstützung zu erhalten. Darüber hinaus bietet Ashampoo einen technischen Support per E-Mail für Kunden, die zusätzliche Hilfe benötigen.

Vertrieb und Marketing:

Ashampoo vermarktet seine Produkte hauptsächlich online und vertreibt sie über seine eigene Website sowie über Partner-Websites und Plattformen von Drittanbietern. Über die neue Plattform Connect wird eine weitere Möglichkeit angeboten, Produkte zu kaufen, zu installieren und Updates zu beziehen. Das Unternehmen bietet häufig Sonderangebote, Rabatte und kostenlose Testversionen seiner Produkte an, um Kunden die Möglichkeit zu geben, die Software vor dem Kauf auszuprobieren.

Unternehmensphilosophie:

Ashampoo entwickelt qualitativ hochwertige und benutzerfreundliche Softwarelösungen, die den Bedürfnissen von Privat- und Geschäftskunden gerecht werden. Besonderes Augenmerk liegt auf logischem Aufbau, hochwertigem grafischen Design und guter Usability. Das Unternehmen legt Wert auf Innovation, Kundenzufriedenheit und kontinuierliche Verbesserung seiner Produkte und Dienstleistungen.

Fazit:

Die Ashampoo GmbH & Co. KG ist ein renommiertes Softwareunternehmen, das eine Vielzahl von Softwarelösungen für Windows-Betriebssysteme entwickelt. Mit seiner breiten Palette an Produkten und dem Engagement für Kundenzufriedenheit und Innovation hat sich Ashampoo als einer der führenden Anbieter in der Branche etabliert.

 

Unser Versprechen

30 Tage Geld-zurück-Garantie

30 Tage Geld-zurück-Garantie
Wir möchten, dass Sie mit uns als Unternehmen und unseren Produkten zufrieden sind. Haben Sie ein Produkt versehentlich gekauft oder es wird Ihren Erwartungen nicht gerecht, wenden Sie sich einfach an uns. Bis zu 30 Tage nach Kauf bekommen Sie Ihr Geld zurück, ohne Wenn und Aber!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 2 out of 5 stars

Supposedly a free editor but useless...

Supposedly a free editor but very limited editing facilities, up to the point of useless..

10 July 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

PDF Free is a free PDF reader with integrated PDF printer and some editing functions. For example, you can split and merge PDF files, add single pages and you can fill interactive forms.

In addition, you will find in the PDF Pro 3 version many other editing functions to be able to edit PDF files in their entirety. If you have any further questions, please feel free to contact us at support@ashampoo.com.

Rated 1 out of 5 stars

Do NOT use their backup solution

Unfortunately trusted their backup solution. Worst software mistake I have made in a long time. When it was time to restore a C drive with windows gone wrong it was not able to even if the backup was done "successfully" by the software and also "recovered" successfully. It recovered nothing. Stay away from this software for your backups. Beyond bad

3 July 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

Thank you for your message. We are sorry to hear that you were dissatisfied with our backup solution and had difficulties restoring your C-drive. We regret the inconvenience caused and would like to help resolve the issue.

In order to perform an accurate analysis of the incident, we kindly ask you to send us the log files from the software or from the recovery system. You can do this from the "Service" menu or by clicking "?" and then "Contact Support". The log files will help us determine the cause of the problem and find an appropriate solution.

We understand that this was a frustrating experience for you and we want to make sure that you receive the best service possible. Our developers and support staff will process your request as soon as possible and contact you immediately to find a solution to your problem.

Rated 1 out of 5 stars

Misled

Very disapponted by this piece of software. A simple undo function is missing and I feel misled by the fact that you have buy credits to use certain feautures.
I know that it was only €27 but still way too much money.

1 July 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

We value your feedback and take your concerns seriously. We would like to make things right and ensure that you have a positive experience. Our support team is available to assist you with any issues or questions you may have. Please don't hesitate to contact our support department at support@ashampoo.com so that we can address your concerns directly and provide any necessary assistance.

Thank you in advance :-)

Rated 5 out of 5 stars

Easy to use

The website is well designed and easy to use. Company has great products that are excellent. I have purchased over 20 different products from Ashampoo.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

I have been using several Ashampoo…

I have been using several Ashampoo utilities for several years now thanks to Make Use Of recommendations and have no complaints. In addition, their regular sale offerings have enticed me to try some of their other products that have turned out to be great values.

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Great value apps.

Have been using Ashampoo apps for years. They represent great value for money and are very useful tools.
Apps that I use:
WinOptimizer
Burning Studio
Slideshow Studio
Backup

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Wide variety of useful apps that work…

Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have tested a software's FULL functionality before investing high prices like the ones Ashampoo charges

2 April 2023
Unprompted review

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