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Ashbrook Roofing Supplies Ltd  Reviews 

113
•
TrustScore 4.5 out of 5

4.7

Building materials store
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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness for various projects. Many appreciate the excellent value, finding competitive prices for robust items like roofing felt. The delivery service is frequently highlighted for its speed and efficiency, with products often arriving quickly and in good condition. People also commend the helpful and friendly service, including clear communication and a pleasant overall experience. However, some customers also noted occasional issues with product condition upon arrival, such as damaged felt or leaking containers. Additionally, a few people experienced problems with courier services, leading to unexpected delays or difficulties with scheduling deliveries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Customers consistently report satisfaction with the product, often highlighting its good quality, accurate... See more

Quality

Users describe positive interactions with quality, often highlighting products as fine, great, and good... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the friendly,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very helpful company who provided us with perfect roofing felt, sealant and nails. Their very useful guides, of how to complete the tasks, gave us the perfect platform to produce a neat, tidy and... See more

Rated 5 out of 5 stars

This company is fantastic. I was looking for good value, good quality roofing felt for my shed. Didn't think I could tick all the boxes but the heavy duty felt from Ashbrook is amazing. A great price... See more

Rated 5 out of 5 stars

Delivered 2 days after ordering. Came with 125 off 13mm clout nails. Well packed and undamaged. Colour I would describe as dark charcoal. Easy to cut with a Stanley knife and flexible to fit. Would b... See more

Rated 5 out of 5 stars

Well priced good quality product. Delivered quicker than expected through a courier who was easy to schedule. All materials orders should be like this.

Company details

  1. #22 of 42 best companies in Building materials store

Written by the company

Supplier & Specialist of Everything Roofing Related. Ashbrook Roofing Supplies is a forward-thinking, adaptable and dynamic family-run business. As one of the UK's fasting growing, online roofing merchants, we offer a large range of quality roofing products from established and trusted manufacturers. Roofing products can be delivered from our depot directly to your door, or alternatively picked ready for collection at our depot via our Click & Collect service / Call & Collect service. We’ve worked hard to create a business model that best suits our customers, offering a traditional builders merchants trade counter, with a competitive online e-Commerce store, unmatched by other online roofing merchants.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(113)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Replacement Roof to domestic property

Roof tiles, membrane and lats replaced. The roofers workmanship was good, they were polite, tidy and worked hard. They were let down by the office staff who failed to order a skip and sufficient roofing materials and provided inaccurate information about this and when the roofers would be on site leading to delays and inconvenience. They also failed to send the guarantee and necessary information to the Competent Persons Certificate team in a timely manner and had to be chased a number of times.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, I was phoned within 10 minutes of my online order as the product was not available for next day delivery, I was given the option of a full refund or wait an extra 2 days. I chose to wait and was refunded the next day delivery charge immediately.
Excellent service, would definitely recommend.

26 August 2025
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. I was looking for good value, good quality roofing felt for my shed. Didn't think I could tick all the boxes but the heavy duty felt from Ashbrook is amazing. A great price and super strong. Didn't rip when a gust of wind took it whilst installing, unlike the cheap stuff I usually buy (which actually costs more than Ashbrook's product..!!) Super fast delivery and Ashbrook are a real pleasure to deal with. So happy with this purchase.

28 August 2025

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