Ashimaryhair Reviews 

3,432
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful product quality, stating that the hair is incredibly soft, beautifully natural-looking, and holds its style exceptionally well. Buyers frequently mention the very fast shipping times and praise the exceptionally helpful support team for assisting with orders smoothly. However, some people mentioned receiving items that were significantly shorter than expected or did not match the original online product description. Consumers also noted occasional delivery troubles where packages were unfortunately left in incorrect locations or encountered minor shipping delays. Reviewers occasionally experienced minor challenges with returns or exchanges when items did not meet their personal preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wigs are exceptionally soft, beautiful, and... See more

Quality

Consumers find quality to be positive, frequently describing the hair as soft, natural-looking, and made from... See more

Order

Reviewers mention positive feedback about order, noting that placing orders is extremely easy and products... See more

Delivery service

Clients share positive opinions on delivery service, highlighting swift shipping times and parcels arriving... See more

Customer service

Customers report positive experiences with customer service, highlighting fast response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more

Rated 5 out of 5 stars

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more

Rated 5 out of 5 stars

This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more

Rated 5 out of 5 stars

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more


Company details

  1. Wig shop

Written by the company

Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,432)

1,940 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my experiences with Ashimaryhair

I love my experiences with Ashimaryhair. I have been satisfied with every purchase. I love a wig unit that I can install and do low maintenance too.The hair is great quality and you can wear it several times.The put on and go wig units are my best friend.The shipping is fast as well.I will be purchasing again from Ashimaryhair.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The customer support is excellent in responding to request also on going support with orders highly recommended as the products are also great value and last longer than the average if cared for properly this is my no:1 go too for human hair wigs. Thanks Ashimary

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I ordered a 14inches curly wig but received an 8inches curly wig. I feel very disappointed.
They do not offer a straightforward return process. It’s just a waste of money and time. Not a good buy. Do not waste your money patronising this company.

17 August 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re sorry to hear that the wig did not meet your expectations regarding the length.

Please note that wigs with a curl or wave pattern can appear shorter than their stated length due to the natural shrinkage of the texture. The length is normally measured with the hair gently stretched straight.

However, we’d still like to make sure that you received the correct 14-inch wig. Unfortunately, we’re unable to locate your order based on the information provided in this review. Please contact us at wecare@ashimaryhair.com with your order number or the email address used for the purchase so we can verify it and assist you further.

Best regards,
Ashimary Hair Team

Rated 1 out of 5 stars

What I order vase what I got,,I order…

What I order vase what I got,,I order gluless but shipping to me with the front net,anyway have file a claim from klarna my payment method ,sult between you guys,

10 August 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re sorry to hear that the wig you received was not what you expected. We take concerns about receiving an incorrect item seriously and would like to check exactly what was ordered and shipped.

Unfortunately, we’re unable to locate your order based on the information provided in this review. Please contact us at wecare@ashimaryhair.com with your order number or the email address used for the purchase so we can investigate this for you.

We also understand that you have opened a case with Klarna, and we will cooperate with the review process and provide the relevant order information.

Best regards,
Ashimary Hair Team

Rated 5 out of 5 stars

I have received my new wig and I am…

I have received my new wig and I am extremely happy with it. The hair is very manageable and tangle-free. Customer service team was exceptionally helpful when I had questions about my order.
Thank you!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I've had very good experience with…

I've had very good experience with them. There was an issue and they fixed it right away. Responded right away. The quality of the hair is awesome. I have a wig i bought six months ago and it still looks good and held most of its curl
The ready to wear are awesome

16 August 2026
Unprompted review
Rated 4 out of 5 stars

Just beautiful

It was great l love the wig it’s just off on the length but other than that I love it. And by the way Ashimary took care of that so thank you. Soft hair and beautiful colors. Good customer service feedback.

12 August 2026
Unprompted review
Rated 3 out of 5 stars

The hair is good for short term wear…

The hair is good for short term wear only. After about 3 weeks it was matting and sticking together. The bob was cute and did what it needed to do for the price. I got a blonde bob 14 inches. It was true to length. The shipping was fast! It came within 2-3 business days. Their communication was great.

20 June 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
Thank you for sharing your honest feedback. We're glad to hear that you liked the bob style, length, fast shipping, and our customer service.
We're sorry to hear that the hair started matting and sticking together after a few weeks of wear. We take your feedback seriously and would love the opportunity to look into this and help. Please feel free to contact our customer service team with your order details so we can assist you further.
Thank you again for your feedback and support.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

I had a great experience with Ashimary Hair. Unfortunately, the wig I ordered went missing after the delivery agent left it at the delivery location. I emailed Ashimary to inform them about what happened, and they were very prompt in investigating the issue and contacting the delivery agency.

They handled the situation professionally and arranged for another wig to be sent to me afterwards. I truly appreciate how quickly they responded and how seriously they took the matter.

I really love the way Ashimary addressed the issue and made sure I received my order. Excellent customer service and great communication! ❤️

20 July 2026
Unprompted review

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