Ashimaryhair Reviews 

3,432
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful product quality, stating that the hair is incredibly soft, beautifully natural-looking, and holds its style exceptionally well. Buyers frequently mention the very fast shipping times and praise the exceptionally helpful support team for assisting with orders smoothly. However, some people mentioned receiving items that were significantly shorter than expected or did not match the original online product description. Consumers also noted occasional delivery troubles where packages were unfortunately left in incorrect locations or encountered minor shipping delays. Reviewers occasionally experienced minor challenges with returns or exchanges when items did not meet their personal preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wigs are exceptionally soft, beautiful, and... See more

Quality

Consumers find quality to be positive, frequently describing the hair as soft, natural-looking, and made from... See more

Order

Reviewers mention positive feedback about order, noting that placing orders is extremely easy and products... See more

Delivery service

Clients share positive opinions on delivery service, highlighting swift shipping times and parcels arriving... See more

Customer service

Customers report positive experiences with customer service, highlighting fast response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more

Rated 5 out of 5 stars

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more

Rated 5 out of 5 stars

This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more

Rated 5 out of 5 stars

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more


Company details

  1. Wig shop

Written by the company

Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,432)

1,944 reviews in the last 12 months

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Rated 2 out of 5 stars

The delivery of the product was prompt…

The delivery of the product was prompt however it did not meet my expectations at all. The wig's texture is low quality of material as it has an unnatural, high-gloss plastic shine that looks fake. The lace is overly thick and impossible to blend naturally. Due to the unsatisfactory result I could not use it and had to wear an old wig I already owned to my daughter' s graduation instead.

11 May 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re sorry to hear that the wig did not provide the look and experience you were hoping for, especially for your daughter’s graduation. We understand how important it is for a wig to look natural and feel confident when wearing it.
We appreciate you sharing your feedback about the texture and lace. Since every customer’s expectations and styling preferences can vary, we would love the chance to review your order details and better understand your experience.
Please kindly send us your order number or the email address used at checkout, and our customer care team will reach out to assist you.
We hope to have the opportunity to make this right.

Rated 5 out of 5 stars

Thank you to Ashmary for my luscious…

Thank you to Ashmary for my luscious wig, even though am yet to install it, but seeing the packaging and the gifts inside plus the hair is just beautiful. I remember I had to do an exchange in my first order and when I sent a message to the customer care they were so patient and worked with my until I was able to receive my new wig. I highly recommend this company for their outstanding customer service and the quality of the products.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Not a good experience

Not a good experience! The wig was not as advertised. The curls were not defined. The hair from the wig was shedding and curls do not hold. The box was also terribly damaged when I received the package.....smh... horrible experience and not worth the money!

6 August 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re truly sorry to hear that your experience did not meet your expectations. This is not the experience we want any of our customers to have.
We understand your concerns about the curl definition, shedding, and the condition of the package upon arrival. Human hair wigs may require proper care and styling to restore and maintain the curls, but we would love the opportunity to better understand what happened and help find a solution.

Unfortunately, we’re unable to locate your order based on the information available in this review. Could you please contact us at wecare@ashimaryhair.com with your order number or the email used for your purchase? Our team will be happy to look into this and assist you further.
Thank you for bringing this to our attention. We hope to have the chance to make things right.

Rated 5 out of 5 stars

"I am so impressed with Ashimary Hair

"I am so impressed with Ashimary Hair! The hair is true to length, super soft, and holds curls/styles wonderfully. The lace blends so nicely and looks very natural. Highly recommend if you're looking for high-quality hair!"

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Pleased With My Purchases

Really Pleased With My Purchases, I Have Ordered 5 Times But Have Never Won🏆Anything Such As Wigs & Ever Time I Try They Say Am Already Member So What's Up With That? Thanks😃

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the wig I purchased…

I absolutely love the wig I purchased from Ashimaryhair! The hair is soft, beautiful, and true to the description. It looks very natural, and the quality exceeded my expectations. My order arrived in good condition, and I am very happy with my purchase. I would definitely order from them again and recommend them to anyone looking for a quality wig.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good quality hair

Very good quality hair , no shedding , no tangling !!! Also customer service top tier , I had to exchange my wig for another length , smooth process . First time buyer and I’m very impressed, gonna purchase another wig asap !!!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and easy to wear straight from the box. Packaging is lovely and good freebies included. Cannot praise the quality and customer service enough. Highly recommend!

16 July 2026
Unprompted review

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