Ashley MadisonReviews 

633
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were let down by their experience overall. Many customers found the website to be full of fake profiles, bots, and scammers, making it difficult to connect with real people. They frequently reported being bombarded with messages and requests that quickly led to attempts to move conversations off-platform to apps like Telegram or WhatsApp, which users identified as a tactic by scammers. The pricing structure was a major point of dissatisfaction, with many feeling that the cost for credits was exorbitant and that the site was designed to quickly deplete their funds without providing genuine connections. Additionally, some users experienced difficulties with payment processing, leading to frustration and the need to cancel credit cards. Some people were dissatisfied with the customer support, reporting unresponsiveness when trying to address issues like missing credits or suspicious activity. Conversely, a small portion of people felt that with effort and a compelling profile, it was possible to find meaningful discussions and even meet partners, though this often required significant time and strategic engagement.

What people talk about most

Website

Customers had negative experiences with the website, with many reviewers describing it as a "train wreck" and... See more

Price

Reviewers mention significant dissatisfaction regarding the pricing, frequently describing it as expensive,... See more

Social media

Clients share negative opinions on social media, primarily due to an overwhelming number of fake profiles and... See more

Payment

Reviewers highlight negative aspects of payment, with many customers reporting unexpected charges and... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting that they spend... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I gave it a really good shot - tried it for at least year. I am close to three major metropolitan areas so should have had a productive experience - WRONG! There is nothing but fakes & con women on... See more

Rated 1 out of 5 stars

I created a profile and was inundated with likes, winks, requests for photos and 'collect messages', 19 in total in 5 days. I then paid $200 for 500 credits, and have had 3 contacts in 4 weeks, all a... See more

Rated 1 out of 5 stars

They are a fraud. More than 500 dollars spent on nothing. Women listed are either fake profiles , or spammers fishing crocks, or company staff making fake identities to send favorites to subscribers... See more

Rated 1 out of 5 stars

This site just isn't real! You'll get lots of women contacting you.. Mostly in cut &paste English , even the AI (or real, paid) responders just want to pull you in . It costs 14 credits to say "hi" to... See more


Company details

  1. Dating service

Information provided by various external sources

Married Dating, Affairs, Married Women, Extramarital Affair. Ashley Madison is the online personals & dating destination for casual encounters, married dating, secret romance and adult fantasy.


Contact info

1.1

Bad

TrustScore 1 out of 5

633 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(633)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ashley Madison is the worst..

Ashley Madison is the worst... 90% of the gals that say they are interested aren't even real profiles and they want you to buy credits to message these so called women... stay away!!!!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolute total WASTE of my hard -earned $

I gave it a really good shot - tried it for at least year. I am close to three major metropolitan areas so should have had a productive experience - WRONG! There is nothing but fakes & con women on here all from foreign countries. Don't believe me - download some reverse pic search engines. Absolute garbage!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

HORRBILE!!

HORRBILE!!! WAY TOO MANY scammers! and only 2 people found that matched my search criteria, and one quickly started asking me for $$.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

£10 a message !!!

I bought £69.99 credits. I was able to send about 7 very short messages before the credits were used. That's £10 a message !!!
There doesn't seem to be anywhere to monitor your credit use.
I got an email " you have a message from ...." There was no message or member by that name. There was no response from Ashley Madison to this problem.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Ashleymadison now requesting government…

Ashleymadison now requesting government ID is a joke 😃😃 immediately you sign up ..they delete/suspend your account then start asking for government ID. I will never upload my ID to a site like that or do a selfie verification just because a site asked for it. The control is too much for an affair site.
It literally not that serious and most of the men on there are mediocre to say the least.

Who is going to develop another competitive affair app that won’t stress us out? Ashley is ridiculous.
You can't sign up as a real woman..you can't report an account as a real woman without getting bullied by Ashley. They'll immediately remove you because they want to keep the bots for the men to date 😃😃😃

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Most Guys Waste Their Money Here

I've been on and off AM since 2018, with three successful, long-term relationship with wonderful women. I've written other in-depth reviews of AM, so, if you want a broader look at my experience, check those out.

I have a relatively unique perspective of seeing how women react to men on AM and, now, for the last couple of years, how men react to women.

My current GF and I started enjoying MFM threesomes around three years ago. To find more male partners, we went on AM as "Attached Female Seeking Males." Our username made it clear that we were a couple, seeking other couples and/or male/female partners.

Most of the guys are absolutely pathetic, with no game at all. First, 90% of their profiles are close to blank. Some have absolutely no background information, just age, weight, height, ethnicity and sometimes that's mostly blank.

Guys, you need to talk about your interests and what kind of relationship that you're seeking. Talk about why you're on AM, but don't badmouth your partner. Talk about respecting the woman and knowing how hard it must be for them to sign up for the site. Talk about being discreet and protecting their existing relationship and how you want to meet them in a safe place for them, when they're ready.

You don't need a book to get started, but you do need at least a couple of real paragraphs. The one-sentence come-on marks you as an idiot and immediate reject. It is VERY easy to Block a dumb ass on AM. Women will not waste time with losers that don't know how to talk to women.

When it's time to move to a chat app, suggest something like Signal, where they can use a username and not disclose their phone number until they're comfortable. Safety is HUGE for them and should be for you also.

Sending a "Wink" or "Fave" is a total waste of your money. You MUST write something responsive to her profile to have any hope of interaction. Read between her lines and try to tweak for things that seem important to her. You only get ONE CHANCE.

Based on some testing that I've done, there are around 20 men for every woman!!! The odds are, indeed, bad to start; however, if you put together the beginnings of a meaningful discussion and have a compelling profile, then your odds skyrocket vs. the bumps on a log, which are the majority of the men. It is simply pathetic.

Oh, DO be careful, because there are scammers. AM said a few weeks back that they would tighten vetting of women, but it doesn't seem to have improved. If a woman Winks at you or Faves you, out of the blue, with no note from you, she's likely a scammer and don't waste time or money pursuing her, particularly if she's considerably younger. Not me, but in the eight years that I've been on and off AM, I know of three guys that have been financially scammed, or threatened with exposure, etc. Protect your phone number until you're really comfortable, then, as soon as you get her number, do a background check. If thing don't jive, block, block, block. This is true of almost any sex dating site.

Oh, very few women want to see your penis. (There is a minority that want big penises, but they usually make that clear. If you qualify, then you should talk about it in you initial message to such a woman. More women are worried about being injured by too big). She'll ask when she's comfortable with you and ready to take it to a mattress. Some (most?) women are offended when guys lead with their penises. Yes, they really want it and that's why they're on AM, but not until they're ready.

Bottom line, you can't just check boxes and expect responses. Plan on two or three months of searching. Look morning and/or evening for new listings and respond immediately to one that interests you. They'll receive over 100 proposition in the first 24-hours, so it's best to be at the front of the line.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Ashley Madison is a rip off

Ashley Madison is a rip off
When you talk to same person they aren’t supposed to charge you credits but they do. All I get is messages from gold diggers. They don’t answer your call or emails

24 July 2025
Unprompted review
Rated 2 out of 5 stars

I have been an Ashley Madison user on…

I have been an Ashley Madison user on and off for decades. It used to supply an occasional date from time to time. My last date using the app was about three years ago and that was only a very sexy, one time meeting which is not my SOP. I still believe there are real people using the app, but by far the most are fake or at minimum, looking for some kind of compensation. I spend only the money for the basic credits and read/judge profiles very carefully before reaching out. I have not spent any additional money beyond the basic communication credits. A few conversations seemed legitimate and we seemed to be headed for a first date, but all have proven fruitless to an in-person meeting. Call me stupid if you want, but when given discounts by AM to purchase credits, the entertainment value has kept me as an occasional user despite the drought.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam they will take your money do not click anything!!!!

Wow. Where to begin.

- They offered a free subscription trial via the Apple Store, as long as cancelled before the billing date
- they then flashed a thing at the exact same time which I, like many users, instinctively think is an approval for the subscription - but no, it is a flash of $300 approval. I double clicked approve on phone as I thought it was just an approval of what I did. (Same minute!)

- they then don’t let you cancel or refund, they send you in an endless loop by email saying you need to continually prove who you are and then they offer you “credits” to save you the inconvenience of going to Apple!

- apple then reject the refund request

- I paid by PayPal now they’ve initially rejected the request for a refund and it’s at appeal.

I have never seen a more blatant case of fraudulent misrepresentation and inducement than this.

If I don’t get a refund I will file a police report for the same. This is illegal and I cannot believe that apple and PayPal seem to be thinking that this is a legitimate business practice.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Worthless and Overpriced

Worthless and Overpriced
Ashley Madison costs too much. It tricks the user into sending "Priority" messages at almost twice the credits. It is hard to find someone because there are not enough people. Women don't sign up, even though it is free of charge.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

I would give this site zero stars if I…

I would give this site zero stars if I could. I am not even sure the women on the site are real and not something generated by the sites owners. It's one thing to make money, but you would probably have to spend several hundreds of dollars a month as a man to contact the women with no assurances they are real. Save your money

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Would give a zero if I could ..1st day…

Would give a zero if I could ..1st day found 2 different lrofiles in different citys yet got same response from both called them on it no response..then after almost 80 bucks had exact same question asked twice after answering it already.. I call this theft by deception from this company ..will never trust this site again..

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Tim.C review…

Kate Collins does not know what she is talking about because the site does have a lot of fake profiles with fake address and in the years I've been on this site since 2015 in and off I've only met two women in person the others had fake profiles and one I talked to on the phone worked for a escort Service if there are very many there stuck on themselves or just on the site to play mind games and there customer service sucks no live agents to awnser your questions and concerns like two members that I read there review that there accounts were suspended for no wrong doing on the site well I had a problem with emailing them to get help purchasing a package and it said my email was inactive and invalid and was not it was aactive and I got it cleared up with the BBB about three months ago

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Total fraud

Total fraud , mostly bot or AI with automated responses , perfect ground also for a bunch of fake profiles hoping to run a financial scam on you , do not waste your time or money , look for better real options like stitch if you are over 50 , those are double checked real people that meet on regular bases , just using whatever credits I have left never to sign up again .

27 June 2025
Unprompted review

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