Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
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Review summary
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Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more
Company details
- #29 of 41 best companies in Photography shop
- #52 of 83 best companies in Computer Shop
- #33 of 39 best companies in Hi-fi shop
- #30 of 49 best companies in TV shop
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.8
Excellent
1k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very good customer service when you call them.
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she sent them overnight to me via Royal Mail and I received them the next day. Now waiting for my refund of the first pair. DPD were useless. Can't fault the ASK service
2 December 2025
It did like it said on the tin
20 November 2025
Easy ordering quickly delivered with…
Easy ordering quickly delivered with no hassle thumbs up from me
14 November 2025
You sent the wrong item and still…
You sent the wrong item and still haven't sent a replacement 10 days later
10 November 2025
Excellent service
Excellent service. Prompt delivery and best price available. Product itself a little disappointing but that’s not down to supplier.
8 November 2025
Quality of product is good 👍
Delivery time is not quick but the product is really good.
Thank you
29 October 2025
Quick service
4 November 2025
Good service and goods arrived on time
14 October 2025
Delayed delivery then cancelled order.
Placed an order was shipped and then stuck in transit. No contact from the company until I initiated it. Then 2 weeks later they say parcel been lost in transit and refunded me. Waste of time. All sounds like they didn't want to let me have a discounted item. No offer of alternative or goodwill gesture . Would not use again
10 October 2025
Great prices for electrical
Good service from seller and great price on a Shark vacuum cleaner (member price, which only requires opening an email account). Second one I’ve bought from them.
16 October 2025
Prompt delivery
4 October 2025
Great service and prompt replies to…
Great service and prompt replies to email queries
10 October 2025
Great little hoover
Ordering was easy. I was kept updated with my delivery details.
The hoover is perfect for my daughter, she's very happy with it. Great little hoover.
7 August 2025
Easy to order good price quick delivery…
Easy to order good price quick delivery very happy
11 August 2025
Ask we’re great
Ask we’re great. Got just what I wanted at a great price. Speedy delivery. Highly recommended
7 August 2025
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